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Mercure Moscow Paveletskaya

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Traveller (401)
Room & Suite (121)
Dining (31)

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About

#21 of 515 hotels in Moscow
Location
Cleanliness
Service
Value
The 4* Mercure Moscow Paveletskaya is a design hotel in a quiet location on ul. Bakhrushina in the center of Moscow, 2 mins from Paveletskaya station and the AeroExpress to Domodedovo. 149 Stylish rooms in a unique design, close to the business and historical center of Moscow, free WIFI, Town House restaurant, bar, fitness center, wellness center, 8 conference rooms, underground car park. The perfect base from which to explore Moscow or for shopping, business meetings and relaxation. Discover Mercure!
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Spa
Parking
Wifi
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Banquet room
Meeting rooms
Hammam
24-hour security
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Minibar
Electric kettle
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
Bottled water
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Green
Modern
Languages Spoken
English, Russian

Location

Bakhrushina St., 11, Moscow 115054 Russia
Name/address in local language
Mercure Moscow Paveletskaya
929Reviews17Q+A37Room tips
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Mark McFetridge wrote a review Mar 2022
Torquay, United Kingdom2 contributions
My son & I travelled to Russia from the UK and stayed for 11 nights at Mercure Moscow Paveletskaya between 17th February 2022 & 2nd March 2022 (3 nights in Adagio) and what a fantastic hotel, from the location, to the rooms to the breakfast but MOST of all to the staff who were extremely professional, helpful, courteous, friendly & just overall amazing. A big and special thankyou especially to the following members of the team:- Arina & Dmitmi (Duty Managers) who helped immensely to solve a few issues. Regina, Valentina & Alexandra (Reception Desk) Sergey (Night Manager) These individuals are a credit to the hotel, it's brand and the company and should be recognised for their exceptional service. Thank you
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Review collected in partnership with Accorhotels.com
Date of stay: February 2022
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This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lilia Sherlygina, Генеральный директор at Mercure Moscow Paveletskaya
Responded 28 Mar 2022
Dear Odyssey261767, We would like to take this opportunity to thank you for staying with us. It was our greatest pleasure to serve you during your stay. We appreciate you taking time to share your feedback. Comments like this allow us to evaluate our services and facilities in order to strive for the highest standards expected. We’re thankful for guests like you and hope to see you again soon! Best regards, Alan Galiakberov Guest Service & Project Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
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Амелия И wrote a review Oct 2021
1 contribution
I do appreciate your hospitality and quite lovely atmosphere. I really enjoyed every minute of my short vacation. Excellent breakfast, adorable and professional staff team, clean rooms, good location. I will definitely cone back here!
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Date of stay: October 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lilia Sherlygina, Генеральный директор at Mercure Moscow Paveletskaya
Responded 29 Oct 2021
Dear _D5930TU, Let me thank you for your high assessment of Mercure Moscow Paveletskaya. We are happy you left with good impressions your stay in Moscow and looking forward to the opportunity of welcoming you back at our hotel soon! Sincerely, Alan Galiakberov Guest Service & Project Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Diam wrote a review Apr 2021
London, United Kingdom45 contributions62 helpful votes
Stayed here for business trip had in Moscow. Property has good location and rooms are ok for 4*. Breakfast is very good, but in the bar that working 24 hours near lobby, didn’t feel very welcomed. Looks like employees there are not taking good care of guests, or don’t care about guests. Every time we wanted to order smth, we had to come to the bar or call with voice the person from bar, otherwise he is passing and not looking even to you. After you made order, you may wait for tea 15-20 min, when actually it’s just a matter of putting water in the kettle/cup. The rest is fine in hotel: cleaning, reception is reacting very fast to all requests, trying to find the best solution if you have any problem.
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Date of stay: March 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Alexandra Stryukova, Генеральный директор at Mercure Moscow Paveletskaya
Responded 19 Apr 2021
Dear PolinkaDiam, First of all let us thank you for your time and comments. We will definitely inform our Food & Beverage Manager about the situation you faced. We are happy to hear that you have highly commented on Front Desk team. We will send them your gratitude. We look forward to seeing you back to Mercure Moscow Paveletskaya Hotel! Best regards, Anna Perveeva Deputy Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Meander719471 wrote a review Dec 2020
2 contributions5 helpful votes
The bar staff at the library bar are professional, charming and very helpful. Such a relaxing atmosphere in which to unwind after work. Nothing seems to be the least trouble for anyone. Abdu is a gem!
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Date of stay: December 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alexandra Stryukova, Генеральный директор at Mercure Moscow Paveletskaya
Responded 26 Mar 2021
Dear Meander719471, Thank you for your nice review of our Mercure Paveletskaya! We are happy you were fully satisfied with our services, location and F&B outlets. I passed your warm words to Abdu :) We work hard every day in order or guests feel welcome, comfortable and positively emotional. Looking forward to welcoming you back! Best Regards, Valeriya Kozlova Guest experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Daniel S wrote a review Mar 2020
Helsingoer, Denmark93 contributions87 helpful votes
Had 2 nights at this hotel and can recommend it for everyone. The room was clean, the bed was comfy and you did not hear any noise. Both the hotel resturant and the bar is worth a visit. The breakfast is pretty standart, but it works. I would book again.
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Date of stay: March 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alexandra Stryukova, General Manager at Mercure Moscow Paveletskaya
Responded 3 Mar 2020
Dear DanielStenskov, Thank you for sharing your good emotions about our Mercure Paveletskaya! We are happy you've enjoyed your stay fully. Such feedback is our main reward, well appreciated:), thank you! We look forward to meeting you again at our property, Kind regards and only great trips to you, Alexandra Stryukova General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Bergerling wrote a review Dec 2019
Silkeborg, Denmark8 contributions14 helpful votes
Great check-in with friendly staff, the room was decent with nice decor. The bar & breakfast staff is terrible not service oriented at all. We had two guys approaching us twice during our breakfast claiming that we didn't have any credit hence wanted us to pay cash, until they realised that someone was looking up the wrong room. The Asian looking guy in the bar shouldn't have any contact with international guests at all.
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Review collected in partnership with Accorhotels.com
Date of stay: December 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Tamara MM wrote a review Dec 2019
Belgrade, Serbia270 contributions76 helpful votes
My room was spacious enough with all needed amenities. Bed and pillow were comfortable and I enjoyed my stay. Breakfast was good and I have also tried a la cart food in the restaurant for the dinner and it was great ! Atmosphere in the lobby bar is also very nice. Would recommend the Hotel.
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Date of stay: November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Chris P wrote a review Dec 2019
Ripon, United Kingdom114 contributions92 helpful votes
Comfortable hotel in quiet area. Easy walking distance to the underground and train station. Staff helpful and pleasant. Rooms nicely equipped and good quality bath products. Good choice at breakfast.
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Date of stay: August 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from AlexandraStryukova, General Manager at Mercure Moscow Paveletskaya
Responded 15 Jan 2020
Dear C P, Let me thank you for your high assessment of Mercure Moscow Paveletskaya, especially for your comments on our service and breakfast. We are looking forward to the opportunity of welcoming you back at our hotel soon! Sincerely, Valeriya Kozlova Guest experience Maneger
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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432andreasv wrote a review Nov 2019
Brussels, Belgium2 contributions4 helpful votes
Another very nice stay at this hotel and therefore I can only recommend it. The staff is very friendly and actually I believe this hotel is 4,5 stars, closer to 5 star than to 4 star and for that it offers a perfect value for money balance.
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Review collected in partnership with Accorhotels.com
Date of stay: October 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from AlexandraStryukova, General Manager at Mercure Moscow Paveletskaya
Responded 17 Nov 2019
Dear 432andreasv, Thank you very much for your constant choice of our hotel. It is really great reward for us that you come back! We are very pleased to hear that you rate our hotel very high. We do appreciate your warm feedback and look forward to welcoming you back at Mercure Moscow Paveletskaya! Best Regards, Valeriya Kozlova Guest experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Andreea P wrote a review Nov 2019
Bucharest, Romania46 contributions37 helpful votes
Clean spacious room, English speaking and polite staff, toiletries, safe in the room, good wify…. the standard you would expect, I would say, from a 4 star hotel. They also offer two welcome drinks per room, we chose the wine and it was very good. The hotel is close to the metro station Paveletskaya, the shortest walk from the metro station to the hotel is though the Bakhrushin street The walk to the metro station is about 7 minutes on foot but you have to exit on the “right” exit of the metro station (exit no 2 on the Zatsepsky Val street. Please bear in mind that there is also Paveletskaya railway station in the same area- a large square, so at least the first time you walk to the hotel use google maps or yandex maps. On the corner of Bakhrushin street and close to the metro station there is a Georgian restaurant that we loved, Jonjoli (tasty food, reasonable prices, menus in English). We were impressed with the breakfast at the hotel. Varied and delicious: the highlights for us were three types of smoked fish the hummus and the round Russian pancakes. There are also several kinds of salads, boiled and scrambled, eggs, all kind of cheese and meats, nuts and seed of all kind, dried something for the English breakfast lovers as well, gluten free stuff and even champagne. The breakfast room is classy and elegant, we loved our mornings there. We would definitely come again.
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Date of stay: August 2019
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from AlexandraStryukova, General Manager at Mercure Moscow Paveletskaya
Responded 17 Nov 2019
Dear andreeap441, Let me thank you for your high assessment of Mercure Moscow Paveletskaya Hotel. It is a great pleasure to know that in general you enjoyed your staying at our hotel. Your positive feedback is the greatest reward for us. I am very happy to know that you could appreciate our breakfast and hotel location. Special thanks for your compliments to our team! Indeed, we realize the importance of feeling “like home” for those who travel abroad, and we feel very privileged that we have become a hotel of your choice. We will be glad to welcome you back! Sincerely, Valeriya Kozlova Guest experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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LOCATION
RussiaCentral RussiaMoscow3rd Transport Ring (TTK) / Garden Ring / Zamoskvorechye / District Central (TsAO)
NUMBER OF ROOMS
149
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MERCURE MOSCOW PAVELETSKAYA: See 306 Hotel Reviews and 472 Photos (Russia) - Tripadvisor

Frequently Asked Questions about Mercure Moscow Paveletskaya
Which popular attractions are close to Mercure Moscow Paveletskaya?
Nearby attractions include Bunker 703 (0.3 km), State Central Theatre Museum of Bahrushin (0.5 km), and Pyat Zvezd (0.4 km).
What are some of the property amenities at Mercure Moscow Paveletskaya?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Mercure Moscow Paveletskaya?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mercure Moscow Paveletskaya?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Mercure Moscow Paveletskaya?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Mercure Moscow Paveletskaya?
Conveniently located restaurants include El Gaucho, Moments, and Jonjoli.
Are there opportunities to exercise at Mercure Moscow Paveletskaya?
Yes, guests have access to a fitness centre and a sauna during their stay.
Are any cleaning services offered at Mercure Moscow Paveletskaya?
Yes, dry cleaning and laundry service are offered to guests.
Does Mercure Moscow Paveletskaya offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mercure Moscow Paveletskaya?
The staff speaks multiple languages, including English and Russian.
Are there any historical sites close to Mercure Moscow Paveletskaya?
Many travellers enjoy visiting Red Square (2.2 km), Cathedral Square (2.0 km), and Kremlin Walls and Towers (2.5 km).