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Arbat House Hotel

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#77 of 297 Hotels in Moscow
Certificate of Excellence
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415 Reviews from our TripAdvisor Community

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Showing 149: English reviews
Reviewed 29 September 2016 via mobile

We arrived to Moscow and a nice taxi driver was waiting for us in the airport. Just as we asked from the hotel. The apartment is located at the 4th floor in an apartment building 3 minutes walk from the hotel. The apartment is well equipped, clean and well fit for 4 peoples. The kitchen has a big refrigerator, microwave,...

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Helpful?
2Thank gmador
Elena K, Deputy manager at Arbat House Hotel, responded to this review

Dear guest! Thank you for taking the time to leave a review about the hotel "Arbat House". We are very pleased that you found everything you need for your comfort in our hotel! We are looking forward to seeing you again! Best regards, Hotel Administration.

Hong Kong, China
Reviewed 28 September 2016

We stayed at the ARBAT House Hotel for three nights, after travelling on the Trans-Siberian railway. The location was great and the room was clean, with a comfortable bed and a view over the roof tops. However the service provided by the staff was extremely poor. The reception staff were surly, unresponsive, unhelpful and had very little grasp of the...

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1Thank kymh16
Elena K, Deputy manager at Arbat House Hotel, responded to this review

Dear guest! Thank you for taking the time to leave a review about the hotel "Arbat House". We are very sorry that not all the details of your stay to meet your expectations. Currently, the hotel is a gradual upgrade rooms and common interior. Your review of the hotel passed to the heads of corresponding services to analyze the situation...

Reviewed 22 September 2016 via mobile

Very hard to find ; no address on the building or even the name of the hotel. However very nice area of town and close to the Kremlin; it is a mile walk down Arabat street which has a lot of shops and restaurant or the metro is close. The restaurant is good!

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Thank TravelerSantaCruz
Elena K, Deputy manager at Arbat House Hotel, responded to this review

Dear guest! Thank you for taking the time to leave a review about the hotel "Arbat House". We are very sorry that not all the details of your stay to meet your expectations. Currently, the hotel is a gradual upgrade rooms and common interior We are confident that your next visit will leave you only pleasant memories! Sincerely, Hotel Administration.

Glasgow, United Kingdom
Reviewed 21 September 2016

This is as central as anyone could wish, close to the Arbat area, and walking distance , within about 15 minutes to the Kremlin, lots of nice cafes and restaurants nearby. Many shops are located on Arbat just 3 minutes walk away. Rooms are excellent and lifts are closeby with water provided in the corridor, beautiful paintings and art sculptures...

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Thank gtassie
Elena K, Deputy manager at Arbat House Hotel, responded to this review

Dear guest! Thank you for taking the time to leave a review about the hotel "Arbat House". We are very pleased that you found everything you need for your comfort in our hotel! We are looking forward to seeing you again! Best regards, Hotel Administration.

Canberra, Australia
Reviewed 19 September 2016

The Hotel is in a good location, you can walk to the Kremlin and Red Square in about 15 or 20 minutes. It is also close to a supermarket and Old Arbat Street where there are lots of restaurants. The room I was allocated was in need of renovations, it was quite old. There was also construction work going on...

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Thank Maria M
Reviewed 9 September 2016 via mobile

My review is different from those below. I think the reasons for my disappointment are because for much less in price in Saint Petersburg we had a wonderful experience. The WiFi was very poor. We had to go to the lobby at night and use the bb cafe WiFi which was inconvenient. The room was only a standard room but...

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1Thank Darcie B
London, United Kingdom
Reviewed 29 August 2016 via mobile

My girlfriend and I had a pleasant stay here, the staff on the reception desk were all very helpful. It was good that most of them could speak English. It was a shame that they had work being completed to the entrance way but I could understand why as it will improve the entrance hugely. The hotel had clean rooms...

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Thank Shigamm
Kemerovo, Russia
Reviewed 25 August 2016

Very nice hotel in the historical centre of city . Clean, friendly atmosphere, good breakfasts. Nice view on the Moscow's roofs and dome of the church from the windows on the 7th floor. Very close to metro, Arbat street, Gogol's museum etc.

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Thank Оксана Л
Veliko Turnovo, Bulgaria
Reviewed 16 August 2016

We were there at the end of July. I must admit I didn't expect it to be so good. The location is great - on a quiet street but close to the Old Arbat (less than 10 minutes' walk), Red Square (about 25 minutes), the underground station was also close. From the hotel we also walked along the Tverskoy boulevard...

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2Thank Mir929
Olympia, Washington
Reviewed 21 July 2016

Overall the location of this hotel is very good. To walk to Red Square is less than 30-35 minutes, 10-15 minutes to the Metro, and 10-15 minutes to Arbat street with plenty of restaurants and a lively atmosphere. The hotel is in a quiet neighborhood with several embassies in the area. For the price (under $100.00USD) ii is a very...

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1Thank savvy2olympia

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Staying in Arbat

Neighbourhood Profile
Arbat
Crowds of tourists, both local and international take in Old Arbat and its modern and gigantic peer – New Arbat. One reason visitors keep coming is no doubt Konstantin Melnikov’s famous private house, now open to the public and worthy of a visit. After exploring one of the oldest parts of Moscow, avoid the crowds and turn to the side streets and boulevards where calmness and affordable food is plentiful.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Concierge
  • Banquet Room
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Arbat House Hotel

Address: Skatertny Lane, 13, Moscow 121069, Russia (Formerly Melody Hotel)
Region: Russia > Central Russia > Moscow > Arbat
Price Range: RM182 - RM536 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Arbat House Hotel 3*
Number of rooms: 129
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Also Known As:
Melody Hotel Moscow
Hotel Style:
#33 Family Hotel in Moscow
#72 Business Hotel in Moscow
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Questions & Answers

Here's what travellers have asked, with answers from Arbat House Hotel staff and other travellers.
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Nottinghamshire, United Kingdom
Boise, Idaho
8 months ago
Saint Paul, Minnesota
over a year ago
Malvern, United Kingdom

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Questions? Get answers from Arbat House Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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