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W St. Petersburg

Booking.comUS$319*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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W St. Petersburg
W St. Petersburg
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1,093 Reviews from our TripAdvisor Community

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Showing 601: English reviews
atrhens gr
Reviewed 6 May 2015

great hotel great location great bed with all comforts the staff was very helpful but the best is the terrace which overlooks the st Isaac I liked as well the service of Porsche which cost 100 euro per hour as well we really enjoyed our stay

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Helpful?
Thank aris63
WSTP, General Manager at W St. Petersburg, responded to this review

Dear Aris, I was extremely happy to read such a pleasant comment on our hotel. My team and I will be happy to have you back again to discover the special bliss spa packages destined to be enjoyed in a couple. Please come back to us again if you have this availability. Best regards, Mario Habicher, General Manager

New York City, New York
Reviewed 2 May 2015

Excellent hotel with terrific warm and comfy bed. The very courteous and quick to repons to needs staff are great benefits. The sumptuous breakfast buffet is good value. The overall upbeat nature make it a winner.

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Helpful?
Thank Allan S
WSTP, General Manager at W St. Petersburg, responded to this review

Dear Allan, Thank you so much for such a warm review. i will gladly share your feedback with our team. You are always welcomed back. I do advice you to come during the summer to discover our panoramic terrace or to visit us again in October for the opening of our new restaurant. Best regards, Mario Habicher General Manager

Reviewed 28 April 2015 via mobile

The W hotel at the very center of St Petersburg has become my favorite place to stay when visiting the city. It has an excellent location, great facilities - and most importantly, a very friendly and professional staff. I can warmly recommend the W hotel to anyone, be your trip for business or pleasure.

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Helpful?
Thank Marko B
WSTP, General Manager at W St. Petersburg, responded to this review

Dear Marko, thank you so much for your kind review! You are always welcome back again - our stunning terrace will certainly become a hotspot of your choice in town! Best regards Mario Habicher, General Manager

Istanbul
Reviewed 20 April 2015 via mobile

Cool hotel with a great location. Nice service. Spacious rooms. All come highly recommended. Only feedback i have is the dining hall or breakfast lounge. It is simply not large enough for a hotel this size. I wish I rented their porsche service to the airport

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Helpful?
Thank OCAK
WSTP, General Manager at W St. Petersburg, responded to this review

Dear OCAK, thank you so much for your kind review. I am glad that you have enjoyed our hotel facilities in a full manner. Please come back again to discover DJ events on our panoramic terrace or in October for the new restaurant opening. Best regards, Mario Habicher, General Manager

Moscow, Russia
Reviewed 11 April 2015 via mobile

Advantages: good location, design is fun for those who like usual and colorful italian design, beautiful terrace with awesome view. What I didn't like at all: Service is unacceptable. People are not trained, rude, too young to understand how they break the image of W. Hotel bar was full of broken glasses, feathers etc. after the party, and it stayed...

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Helpful?
5Thank Ekaterina_Siver
WSTP, General Manager at W St. Petersburg, responded to this review

Dear Ekaterina, I would like to thank you for your feedback. Your comments have been transferred to the head of respective departments and immediate actions were taken. I am sorry that this incident has spoiled your impression over your stay with us and I will be happy if you could give us another chance to show you the genuine W...

London, United Kingdom
Reviewed 6 April 2015

My recent trip to St Petersburg was made all the better by staying at the W Hotel. The location is convenient, the staff very friendly and the food and service in the restaurant was amazing. My colleague said that the cheesecake he had was the best ever. I would happily recommend it to anyone visiting this beautiful city. Anne Best

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2Thank Anne B
WSTP, General Manager at W St. Petersburg, responded to this review

Dear Anne, Thank you so much for a wonderful review about W St. Petersburg. We are glad you have enjoyed the cheesecake as it is an absolute hit from our pastry chef. Please come visit us for the new restaurant opening in September, as we have prepared something very special on this occasion. Best Regards, Mario Habicher

Austin, Texas
Reviewed 6 April 2015

Among the worst pervasive customer service I've ever experienced. It occurred at the front desk where they seemed unconcerned about my need to confirm my excursion reservations or to give my vouchers to the guides. It was the bar that was never open on the roof (as photos show on their web), and the maid that left her clean up...

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Helpful?
7Thank Cindy A
WSTP, General Manager at W St. Petersburg, responded to this review

Dear Cindy, thank you so much for your detailed feedback. It has been transferred to our department heads and has been investigated. Our welcome office manager has already contacted you for details. I am sorry that your experience with us could not meet your expectations. I hope that you could give us another chance to show you the improvements we've...

Istanbul, Turkey
Reviewed 3 April 2015

The quality of service extended, the hospitality furnished with big and sincere smiles, the most chic and elegant welcome , the constant and absolutely impeccable availability of any assistance from the minute we arrived at the hotel till our departure ---- were all highly praised by the group’s common travellers as well as it's active members in tourism

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Helpful?
Thank Liz B
WSTP, General Manager at W St. Petersburg, responded to this review

Dear Liz B, Thank you so much for your review, it is always a pleasure to hear kind words from our guests. We hope to see you back soon to check out our stylish bliss spa, where you can enjoy treatments along with brownies and sparkling wine. Best Regards, Mario Habicher General Manager

New York City, New York
Reviewed 1 April 2015

I've stayed at Starwood hotels around the world and this one takes the cake. Perfect location for great food and the sites of St. Petersburg, but what really set it apart was the service. The staff was exceptional from the moment I arrived... personal welcome, remembering my name, smiles and offers of assistance at every turn. This service level was...

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Helpful?
Thank kevinsmithnyc
WSTP, General Manager at W St. Petersburg, responded to this review

Dear kevinsmithnyc, Thank you for a wonderful review, our team happy to hear that we have made our stay exceptional. We hope to see you back again during summer time for the white nights season and weekly DJ sets on our panoramic terrace, Best Regards, Mario Habicher General Manager

Sao Paulo, SP
Reviewed 26 March 2015

We stayed at this hotel in Feb 2015 and from the first minute we were offered free wifi, room upgrade and most important, a very warm welcome as a SPG member. I loved the room design, very modern yet cozy. Nice bathroom products, separated shower and bathroom and extremely comfortable bed. Location was great as well, close to everything. We...

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Helpful?
1Thank Betty G
WSTP, General Manager at W St. Petersburg, responded to this review

Dear Betty G, Thank you for your kind review, we are glad that we have met our expectations Come back again during the white night season and enjoy the stunning view from our terrace. Best Regards, Mario Habicher General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
W St. Petersburg Bar & Terrace
W St. Petersburg Bar & Terrace
Cuisines: Bar, European, French, Contemporary
W St. Petersburg restaurant
W St. Petersburg restaurant
Cuisines: European, French
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
A modern wonder romanced by Saint Petersburg's elegant traditions, where nostalgia meets cutting edge cool in Russia's historical capital of glamour, fashion, and music. Conceptualized by award-winning designers Antonio Citterio Patricia Viel and Partners, W St. Petersburg is located in the heart of the city next to St. Isaac's Cathedral, a stones throw from the lavish Winter Palace with the famed Hermitage Museum and a short stroll from the spectacular Neva River. Indulge in our Living Room, tune into the DJ beats on our panoramic terrace, check out our panoramic meeting space WOUNGE and unwind at bliss spa and WET swimming pool. ... more   less 

Additional Information about W St. Petersburg

Address: Voznesenskiy Ave., 6, St. Petersburg 190000, Russia
Region: Russia > Northwestern District > St. Petersburg > Admiralteisky
Price Range: RM1,238 - RM4,761 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — W St. Petersburg 5*
Number of rooms: 137
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Hotwire, Priceline, Cancelon, TripOnline SA and HotelQuickly so you can book your W St. Petersburg reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
w St. Petersburg Hotel St. Petersburg
Hotel Style:
#5 Spa Hotel in St. Petersburg
#9 Business Hotel in St. Petersburg
#17 Romantic Hotel in St. Petersburg
#17 Luxury Hotel in St. Petersburg
#20 Family Hotel in St. Petersburg
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Questions & Answers

Here's what travellers have asked, with answers from W St. Petersburg staff and other travellers.
8 questions
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Questions? Get answers from W St. Petersburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best view is offered by high floor rooms (View on the cathedral)”
990matthieul, 30 Apr 2017 | Read review
“higher floor and facing the side road”
mojea, 25 Jan 2017 | Read review
“I prefer higher floors as you get a good view whichever way your room faces.”
_N8860VS, 10 Jan 2017 | Read review
“A very quiet hotel,ours over looked the back.but still brilliant.”
alexandrah740, 9 Jan 2017 | Read review
“Ask about the view - "city roof" view offers at best a view on satellite dishes, at worst on a solid brick wall ca. 10m from the window.”
MaxABCDEF, 7 Jan 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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