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Belmond Grand Hotel Europe

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Belmond Grand Hotel Europe
Belmond Grand Hotel Europe
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1,508 Reviews from our TripAdvisor Community

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Showing 820: English reviews
Helsinki, Finland
Reviewed 14 September 2015

The entrance of the hotel is quite spectacular. The hotel style is very classy. I had a standard room and it was over my expectations. The room was large, with a comfortable bed and couple of nice details. Location of the Hotel was perfect for me. I left the hotel by foot most of the time. Even though the area...

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Helpful?
1Thank AaroValk
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, We sincerely thank you for the comments you've shared with other readers and contributors on TripAdvisor. We all hope to have the pleasure to welcoming you back to Belmond Grand Hotel Europe in a not too distant future. Sincerely, Sjefke Jansen General Director

Dubai, United Arab Emirates
Reviewed 11 September 2015 via mobile

Stayed at Belmond Grand for four nights . The hotel is right in the centre of the city with easy access to all tourists spots. The exterior gives a feeling of old architecture while the interior and rooms are gracefully done with all modern facilities. The staff is courteous and helpful with smiles all around and any request or complaint...

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Thank moiz p
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for taking the time to share your review. On behalf of the entire Belmond Grand Hotel Europe team, I would like to pass our appreciation for your comments about your experience with us. We are looking forward to welcoming you back soon to Belmond Grand Hotel Europe! Best regards, Sjefke Jansen General Director

London
Reviewed 8 September 2015

From the moment you arrive on the pavement outside the Hotel you are greeted with a truly welcoming smile, ( and they are sometimes rare in Russia) then by the time you reach Reception it is you, the visitor who is smiling, because there is an array of smartly uniformed lovely girls who know the answers to everything. Each detail...

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2Thank President66
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you for taking a moment to share your comments on the recent stay at Belmond Grand Hotel Europe. The entire team works very hard to consistently deliver the highest level of service and is touched when efforts are recognized through such positive feedback. Thank you again for your kind words and we look forward to welcoming you...

Portland, Oregon
Reviewed 5 September 2015

From checkin to checkout we were very impressed with the Grand Hotel Europe. This is an older hotel with a modern interior. Our room was large, comfortable and clean, with all the necessary conveniences. Room was quiet in the middle of a noisy, bustling big city. Staff was extremely helpful as this was our first time in St. Petersburg. The...

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Thank Robert T
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for taking the time to share your review. On behalf of the entire Belmond Grand Hotel Europe team, I would like to pass our appreciation for your kind comments about your experience with us. We are looking forward to welcoming you back soon to Belmond Grand Hotel Europe! Kind regards, Sjefke Jansen General Director

Brno, Czech Republic
Reviewed 5 September 2015

This hotel is and good location in a one street going from Nevski prospect. All services was excelent...from transport with Audi A8 from airport, luggage services, reception services.... Room was clean, old style furnished. Cleaning of room was twice a day. All personal was polite (guest was on the first place for them). This hotel has several restaurants. We visited...

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Thank Libor U
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for choosing our hotel for your stay in the heart of St Petersburg and for sharing your experience with TripAdvisor readers. We hope to welcome you back to Belmond Grand Hotel Europe in a not too distant future. Best regards, Sjefke Jansen General Director

Pune, India
Reviewed 2 September 2015

The hotel is very well located on one of the main commercial street of the city with cafes/restaurant/ shopping within walking distance. Bus stops are quite conveniently close to the hotel. Staff is very pleasant and helpful. Breakfast spread is really good and the best part is they have a wide selection of Teas to choose from , which was...

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Thank yashi
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, We sincerely thank you for the comments you've shared with other readers and contributors on TripAdvisor. We are looking forward to welcoming you back soon to Belmond Grand Hotel Europe! Kind regards, Sjefke Jansen General Director

Sarasota, Florida
Reviewed 2 September 2015

Great location and staff .. many options to chose from for accommodations .. Wonderful experience at Restaurant Azia for dinner. Great breakfast .. SKIP the "famous brunch" !. it was not worth the price .. food mediocre/selections, service to be improved ..

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Thank Nicole C
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for choosing our hotel for your stay in the heart of St Petersburg and for sharing your experience with TripAdvisor readers. We will use your remarks about Sunday Brunch as a guideline for future improvements of our product. It is our ambition to provide exceptional service and your kind words are encouraging and much...

Bengaluru, India
Reviewed 30 August 2015

Great Hotel and great location.. minor irritants like having to manage my own bags on my arrival at 11 in the night and lack of beverage sachets in your Room. You are provided with 3 sets of Towels but no Tea and Coffee which seems a little strange!

Review collected in partnership with this hotel
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Thank parvathi2
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for choosing our hotel for your stay in the heart of St Petersburg and for sharing your experience with TripAdvisor readers. We will use your remarks as a guideline for future improvements of our product. It is our ambition to provide exceptional service and your kind words are encouraging and much appreciated by all...

Chennai (Madras), India
Reviewed 29 August 2015 via mobile

We as a group of 26 women travelled through major cities of Russia. Our journey began from st.petersburg and we stayed for 3 days in st.petersburg Belmont hotel. It's 5 star and have all facilities. The room and breakfast awesome. The only problem they don't provide kettle free in the room as there is a coffee maker with limited supplies....

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Thank kalasubramanyam
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for taking the time to share your review. On behalf of the entire Belmond Grand Hotel Europe team, I would like to pass our appreciation for your comments about your experience with us. We are looking forward to welcoming you back soon to Belmond Grand Hotel Europe! Kind regards, Sjefke Jansen General Director

Bengaluru, India
Reviewed 28 August 2015

I visited the Belmond Grand Hotel Europe about 10 days ago as part of a group. It was my first visit to Russia and I was unsure about what to expect- I needn't have worried. This hotel was beautiful - the lobby was nice, the reception area was comfortable and the reception staff were attentive and helpful. The rooms were...

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1Thank Nkrao
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for taking the time to share your feedback about the recent experience at Belmond Grand Hotel Europe. We deeply appreciate your comments and feel very proud that our hotel met your expectations. We are looking forward to welcoming you back soon to Belmond Grand Hotel Europe for more amazing experiences! Kind regards, Sjefke Jansen...

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Amenities

Highlights
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
About the property
  • Non-Smoking Hotel
Things to do
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
A cultural and culinary landmark, Belmond Grand Hotel Europe has played a central role in social, cultural, civic, and business life of St Petersburg for 140 years. Belmond Grand Hotel Europe is located in the very heart of the city centre, on the corner of Nevsky Prospekt and Mikhailovskaya Ulitsa. Positioned adjacent to the Arts Square, the hotel has strong associations with the worlds of theatre, music and ballet. Past guests include Peter Tchaikovsky, Dmitry Shostakovich, Ivan Turgenev, Johann Strauss, George Bernard Shaw, Luciano Pavarotti, crowned heads and world leaders. Today the hotel offers its guests 266 rooms. The hotel's Historic Floor boasts 10 unique suites with individual names, including the Dostoevsky, Romanov and Pavarotti suites. The hotel is home to four welcoming restaurants and bar of the highest international standards. On Fridays, L'Europe Restaurant hosts the hotel's celebrated Tchaikovsky evenings, while another pearl of the hotel's restaurants is the Caviar Bar, where guests can enjoy blini with caviar washed down by ice-cold vodka. Those who enjoy chocolate can make their dreams come true in the hotel's in-house chocolate factory, where they can even order a chocolate grand piano. Located in the heart of the cultural capital of Eastern Europe, Belmond Grand Hotel Europe combines the charm and elegance of 19th century tsarist Russia with the contemporary comfort. ... more   less 

Additional Information about Belmond Grand Hotel Europe

Address: Nevskiy Ave., Mikhailovskaya St., 1/7, St. Petersburg 191186, Russia
Region: Russia > Northwestern District > St. Petersburg > Nevskiy , Palace Square
Price Range: RM735 - RM5,416 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Belmond Grand Hotel Europe 5*
Number of rooms: 266
Reservation Options:
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Also Known As:
Grand Hotel St Petersburg
Hotel Style:
#1 Business Hotel in St. Petersburg
#2 Spa Hotel in St. Petersburg
#4 Romantic Hotel in St. Petersburg
#5 Family Hotel in St. Petersburg
#7 Luxury Hotel in St. Petersburg
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Questions & Answers

Here's what travellers have asked, with answers from Belmond Grand Hotel Europe staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 353 is a beautiful corner Jr. Suite with a wonderful view of Nevsky Prospekt”
  • Lovely Jr. Suite #353
  • View of Nevsky Prospekt from Jr. suite #353
  • Jr. Suite #353
  • Lovely Jr. Suite
 of 5 bubbles seraphic, 22 Feb 2017 | Read review
“Go for a suite”
 of 5 bubbles J8748CSdavidc, 13 Feb 2017 | Read review
“they are all amazing”
 of 5 bubbles EmmaUKHampshire, 12 Feb 2017 | Read review
“I would advise not having a room which faces the inner courtyard as there is no natural light and we found this to be quite claustophobic.”
 of 5 bubbles buzbies, 2 Feb 2017 | Read review
“Deluxe rooms have nice views”
 of 5 bubbles ColchesterSleeper, 16 Jan 2017 | Read review
5 of 5