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This hotel serves the business and vacationing clients well, they have available several restaurants
Even though they get real business with vacationing groups they have a large staff to compliment that
Thought in a hotel like Holiday Inn the staff will be more courteous and professional especially the staff working in the restaurant named MILANO,instead of asking for an apology they were making faces and blaming me for the delay in serving the food. I think...More
1 Thank Rajiv P
Response from IHGService, Guest Relations Manager at Holiday Inn St. Petersburg Moskovskiye VorotaResponded 23 November 2017
Hi Rajiv P!
Thanks for choosing to stay with us and sharing your experience. I'm very sorry to learn though that there was an issue with the service from our onsite restaurant. This is certainly not what our hotel strives for, nor is this our...More
The rooms are nice and clean, the breakfast is good, but too hectic with having to cue up to get in and then cue up to get your eggs. They need to be more organised as tour groups are on a tight schedule. The hotel...More
Response from IHGService, Guest Relations Manager at Holiday Inn St. Petersburg Moskovskiye VorotaResponded 21 November 2017
Thank you for taking the time to write a review about your stay with us. We certainly appreciate your nice feedback on our rooms and breakfast selection. On the other hand, we would like to apologize for not living up to your expectations...More
Brilliant and clean! Breakfast was ok but choices are always limited for me because I’m vegan!! Excellent view of St petersburg. I stayed on the 9th floor and the metro station is literally downstairs on the left as you walk out the main entrance. Initially...More
Spacious room, nice view, comfortable bed and I was staying at the 7th floor. Aircon/Heater was a bit hard to control. Either it wasn't working or just a max heat is set. There is a bit of an old room smell though. I like that...More
Response from IHGService, Guest Relations Manager at Holiday Inn St. Petersburg Moskovskiye VorotaResponded 25 October 2017
Thank you for staying with us and for sharing your experience. I am happy that you enjoyed the room, the bed and the view. On the other hand, it is regrettable that the air condition unit and the busy breakfast area affected your...More