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Mercure Sochi Centre

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Traveller (722)
Room & Suite (248)
Pool & Beach (53)
Overview
  • Excellent72%
  • Very good21%
  • Average4%
  • Poor1%
  • Terrible2%
Travellers talk about
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AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (766)
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Traveller rating
24
8
4
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2
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24
8
4
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2
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All reviewsconcert hallflights of stairslots of sun bedswould stay here againroom cleaningpastryspecial thanksreception staffbreakfast was excellentlocation is greatpool areaper nightrecommend this hotelfree wifiworld cupvery nice hotelolga
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1 - 5 of 38 reviews
Reviewed 1 week ago via mobile

Paid 10,000 Ruble per night and got a room on the 4th floor on the sea facing side. There was loud music from the beach until late at night, so loud that the windows vibrated. It made it impossible to rest after a long day....More

2  Thank Arjun J
Response from QualityManager_Sochi, Менеджер по обслуживанию клиентов at Mercure Sochi CentreResponded yesterday

Dear Sandy K, let me thank you for the review regarding your recent stay at our hotel. Your time and effort is very much appreciated. It is of great importance to us that we listen carefully to our all guest’s comment and we are sorry...More

Reviewed 2 weeks ago

We arrived in Sochi for the world Cup and this hotel was lovely. We arrived at 6am and although we had to wait 6 hours (we did expect this and had no problem with it) the reception staff moved us to a room as soon...More

Review collected in partnership with Accorhotels.com
Thank artbin421
Response from QualityManager_Sochi, Менеджер по обслуживанию клиентов at Mercure Sochi CentreResponded 6 days ago

artbin421, thank you for your feedback and we are so happy to hear you enjoyed our service and facilities! Your review serves as the greatest motivation to the team here at the hotel. I hope we will see you again in the near future. Best...More

Reviewed 3 weeks ago

Hotel is very modern which made a nice change from the older boutiques we had just stayed in. Was there during the World Cup and the check in process was a little strange (they had to take a copy of every single page of our...More

Thank Steve V
Response from QualityManager_Sochi, Менеджер по обслуживанию клиентов at Mercure Sochi CentreResponded 3 weeks ago

Steve V, thank you for your feedback and we are so happy to hear you enjoyed our service and facilities! Your review serves as the greatest motivation to the team here at the hotel. It is of great importance to us that we listen carefully...More

Reviewed 12 May 2018 via mobile

We visited mercure in May for two days. Everything was ok, cozy, clean, good service. Kids enjoyed pool very much . We asked for editional kids bed and they organaized it very quickly. We recommend this hotelMore

Thank Nino A
Response from AllaArums14, Менеджер по обслуживанию клиентов at Mercure Sochi CentreResponded 12 May 2018

Nino A, thank you for your feedback and we are so happy to hear you enjoyed our service and facilities! Your review serves as the greatest motivation to the team here at the hotel. I hope we will see you again in the near future....More

Reviewed 12 March 2018 via mobile

As usual, Mercure is a guarantee of quality in each detail: from the 1st floor with reading corner and fragrant cappuccino till a room with wonderful sea view. Based on this stay we'd like to especially highlight extra-efforts provided by receptionist Olga, housekeeping and security,...More

Thank Anastasia O
Response from QualityManager_Sochi, Менеджер по обслуживанию клиентов at Mercure Sochi CentreResponded 3 April 2018

Dear Anastasia O, thank you for your feedback and we are so happy to hear you enjoyed our service and facilities! Your review serves as the greatest motivation to the team here at the hotel. It is of great importance to us that we listen...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Spa
Breakfast included
Hotel Amenities
Meeting Rooms
Room Service
Wheelchair Access
Concierge
Banquet Room
Non-Smoking Hotel
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Conference Facilities
Pets Allowed ( Dog / Pet Friendly )
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Details
Price range
US$94 - US$154 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Sochi
#7 Luxury Hotel in Sochi
Room types
Non-Smoking Rooms, Suites, Accessible rooms, Family Rooms
Details
Price range
US$94 - US$154 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Sochi
#7 Luxury Hotel in Sochi
Room types
Non-Smoking Rooms, Suites, Accessible rooms, Family Rooms
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Traveller (722)
Room & Suite (248)
Pool & Beach (53)
Dining (37)
Family and Play Areas (5)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"High floor from sea side"
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"Ask for a room with a view to the beach"
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"All rooms are great"
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"Select a sea view room, although they are costlier than city view"
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