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InterContinental Al Jubail

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InterContinental Al Jubail
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267 Reviews from our TripAdvisor Community

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Showing 230: English reviews
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Kuwait City, Kuwait
Reviewed 1 week ago

New stay with five stars service the hotel newly innovated and decorated the reception check in was very good but need to activate the club desk house keeping great and generous room service fast and great lobby large and very pleasant concierge and bell captains very helpful

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Helpful?
1Thank bnghanem
Nelson G, Manager at InterContinental Al Jubail, responded to this review

Dear Mr.Bnghanem, Thank you so much for your review of our hotel. We are pleased to hear that you enjoyed your stay and the services provided by us. It's something our staff takes great pride in, so we value your feedback,this will also motivate us to enhance our services. We hope you will visit us again soon. Sincerely, Nelson Sumit...

Bahrain
Reviewed 3 weeks ago via mobile

First of all, there aren't many hotels available in Jubail. I believe this is why they think they can get away with substandard accommodations. In comparison with other Intercons I've stayed in, this one is the worst. There are no windows in the rooms, the executive lounge is a dump, prices are ridiculously high and the service is just "OK"....

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Helpful?
Thank EddieOkosh
Nelson G, Manager at InterContinental Al Jubail, responded to this review

Dear Mr.Eddie Okosh, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services and are already under renovation. We do hope to have the opportunity to welcome you back in the future, so that...

Warminster, United Kingdom
Reviewed 3 weeks ago

There are not that many hotels in Al Jubail, but this is no doubt the best of them. It is a little pricey but you get what you pay for and that is all the amenities you could ever need and top notch security. I stayed in an executive (premium) room and it was very comfortable indeed - the bed...

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Helpful?
Thank Shaun-John-298
Nelson G, Manager at InterContinental Al Jubail, responded to this review

Dear Mr.Shaun, Thank you so much for your review of our hotel. We are pleased to hear that you enjoyed your stay and the services provided by us. It's something our staff takes great pride in, so we value your feedback,this will also motivate us to enhance our services. We will also share your suggestions with our team. We hope...

Riyadh, Saudi Arabia
Reviewed 19 January 2017

Stayed for just one night on a business trip. Room was clean cool and comfortable. Food was excellent as usual, the renovated Mexican was very nice and the breakfast choice very good. Health club and pool very nice and beach are great. All the staff I interacted with were helpful and professional. looking forward to my next stay.

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Helpful?
Thank Kevin S
Nelson G, Manager at InterContinental Al Jubail, responded to this review

Dear Mr. Kevin, Thank you so much for your review of our hotel. We are pleased to hear that you enjoyed your stay and the services provided by us. It's something our staff takes great pride in, so we value your feedback,this will also motivate us to enhance our services. We will also share your suggestions with our team. We...

Riyadh, Saudi Arabia
Reviewed 5 January 2017

I stayed in Intercontinental Jubail with my family consists of three kids. The check-in was very smooth and with smiles on. There was no welcome drink, indeed, the cold-towel was refreshing though there wasn't much of humidity then. Certainly it was a good gesture. The room body who walked us to the room was very courteous and smiling. Appeared well...

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Helpful?
Thank InterGlobeConnect
Nelson G, Manager at InterContinental Al Jubail, responded to this review

Dear Mr.Zubair, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services and are already under renovation. We do hope to have the opportunity to welcome you back in the future, so that we...

Al Khobar, Saudi Arabia
Reviewed 3 January 2017

very nice and accommodating staff. Good place for families. rooms are good and the staff are very friendly and try to make your stay as good as possible. meet the expectations for anyone in my opinion

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Helpful?
Thank AsadKhan100
Nelson G, Manager at InterContinental Al Jubail, responded to this review

Dear Mr. Asad Khan, Thank you so much for your review of our hotel. We are pleased to hear that you enjoyed your stay and the services provided by us. It's something our staff takes great pride in, so we value your feedback,this will also motivate us to enhance our services. We will also share your suggestions with our team....

Athens, Greece
Reviewed 31 December 2016 via mobile

The good in this hotel that it has a variety of restaurants that meet the expectations for anyone in my opinion. The rooms are good and the staff are very friendly and try to make your stay as good as possible.

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Helpful?
Thank lbtraveller77
Nelson G, Manager at InterContinental Al Jubail, responded to this review

Dear Valued Guest, Thank you so much for your review of our hotel. We are pleased to hear that you enjoyed your stay and the services provided by us. It's something our staff takes great pride in, so we value your feedback,this will also motivate us to enhance our services. We will also share your suggestions with our team. We...

Denver
Reviewed 30 December 2016

Good location, very nice and accommodating staff. Good place for families with kids. Good varieties of restaurants too. Ask for room with sea view. Mine was looking at a wall!!!!! Gym is OK but needs improvement

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Helpful?
Thank notsohappyDenver
Nelson G, Manager at InterContinental Al Jubail, responded to this review

Dear Mr.Denver, Thank you so much for your review of our hotel. We are pleased to hear that you enjoyed your stay and the services provided by us. It's something our staff takes great pride in, so we value your feedback,this will also motivate us to enhance our services. We will also share your suggestions with our team. We hope...

Al Jubail, Saudi Arabia
Reviewed 14 December 2016 via mobile

This hotel is very old and it needs renovation. The style of this hotel is business style and it is not suitable for families. However, the quality of food is good and they offer variety of delicious dishes.

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Helpful?
Thank Mohammed A
Nelson G, Manager at InterContinental Al Jubail, responded to this review

Dear Mr.Mohammed A, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services and are already under renovation. We do hope to have the opportunity to welcome you back in the future, so that...

New York City, New York
Reviewed 14 December 2016

I had one of the best check-in experience in hotels in Saudi Arabia. The person behind the counter was extremely friendly and helpful. The room was comfortable with convenient power connection. The internet was a bit slow and the sound insulation between rooms is not very good. I can hear the conversation next door which means s/he can hear mine.

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Helpful?
Thank Henry C
Nelson G, Manager at InterContinental Al Jubail, responded to this review

Dear Mr.Henry, Thank you so much for your review of our hotel. We are pleased to hear that you enjoyed your stay and the services provided by us. It's something our staff takes great pride in, so we value your feedback,this will also motivate us to enhance our services. We will also share your suggestions with our team. We hope...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
InterContinental Al Jubail is uniquely situated in a perfect business location neighboring industrial cities 1&2 which houses the world's biggest petrochemical and support industries, Easy to reach from Dammam and Bahrain Airport, the hotel also has a private beach with various water sports activities and offers free internet access in rooms, lobby and beach. Our dining experience is different in Intercontinetal al Jubail where you can enjoy international cuisine in the coffee shop with different theme nights on daily basis, Arabic cuisine in Al Diwan restaurant and Tex Mex cuisine in the Ranch restaurant. ... more   less 

Additional Information about InterContinental Al Jubail

Address: Road 101, Al Jubail 31961, Saudi Arabia
Region: Saudi Arabia > Eastern Province > Al Jubail
Price Range: RM875 - RM1,481 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — InterContinental Al Jubail 4.5*
Number of rooms: 255
Reservation Options:
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Also Known As:
Intercontinental Al Jubail Hotel Al Jubail
Hotel Style:
#1 Luxury Hotel in Al Jubail
#1 On the Beach Hotel in Al Jubail
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Al Jubail staff and other travellers.
4 questions
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Chippenham, United Kingdom
over a year ago
Al Khobar, Saudi Arabia

See all questions (4)

Questions? Get answers from InterContinental Al Jubail staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a refurbished room”
 of 5 bubbles 337kevins, 19 Jan 2017 | Read review
“Get the new suite”
 of 5 bubbles TarekA171, 7 Sep 2016 | Read review
“Ask for the new renovated rooms”
 of 5 bubbles AhmedA186, 16 Aug 2016 | Read review
“Ask them to give the upgraded rooms”
 of 5 bubbles VivDelhi, 30 Jun 2016 | Read review
“Club rooms include an excellent media lounge with buffet”
 of 5 bubbles etcher39, 21 Apr 2016 | Read review
5 of 5