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We had several stays at this Resort both at the rooms and the villas. The Reservation and reception staff were very polite and helpful. The resort is very well designed and located. The stay was comfortable and always memorable for all the family members especially...More
One of the best resort hotel in the Eastern Province. We went there during Eid holiday and I was amazed with the tight security inside the resort and there was even a mini concert with the local singers / band. The beach is clean and...More
I booked two nights in this hotel ,after tow days I called the receptionist, who turned me over to another employee at the restaurant and asked him for a birthday cake with roses in my room. He took all my details and said he will...More
Thank Mohammad A
Response from IHGService, Guest Relations Manager at Holiday Inn Resort Half Moon BayResponded 16 January 2018
Hello Mohammad A,
I appreciate you staying at our Holiday Inn Resort and letting us know what happened. Providing excellent customer service is one of the things we pride ourselves with and I'm sorry to learn that in this case, we have fallen short of...More
Furniture from the 60s, very unpleasant service except for waiters, repetitive cooking, serving almost the same every day.
No hot water in the room, broken doors, unpleasant reception staff. Overly expensive meal, more than 150SAR to eat something simple that in another hotel would cost...More
Thank Cayo A. A
Response from IHGService, Guest Relations Manager at Holiday Inn Resort Half Moon BayResponded 7 December 2017
Hello Cayo A. A,
First of all, thank you very much for your recent stay at our Holiday Inn Half Moon Bay, Al Khobar, Saudi Arabia. I am so sorry to see you did not enjoy your overall experience with us, especially with customer service,...More
We had to secure lodging in the area on short notice, the Front Desk Team did an outstanding job in getting us five (5) rooms for the week with no reservations.
They were very Professional in getting us accommodated for the nights we had to...More