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The hotel is ideally located within the central area of the Haram and features an entrance on the main street and a back entrance that connects to the dark streets leading to the Prophet's Mosque and the hotel lobby is good for coffee break time...More
1- Dirtiness, you will get lost between smells and bugs ( cockroaches and spiders) . They don't clean rooms, they just spray conditioner, to the point where you can't stay in the room from the spray strength.
2- Horrible customer service specially front counter, terrible...More
Stayed at Al-Harmony with my family for a Feb 2017 Umrah and honestly couldn't fault the hotel. Great place to stay and was convenient for us as it's based directly across a Pakistani high street for food.
They mean it when they say the check-in time is 4 p.m., so don't arrive early to the hotel as the place is busy and people are always late to check-out.
The room is very average in size and needs a lot of refurbishment in...More
We had 2 rooms from day 1 we had issues, rooms need a full refurbishment they are now very dates.
Issues with bathroom water supply very slow flowing but staff not intrested in resolving.
Breakfast variety very little & limited quantity poor choice.
US$84 - US$176 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#20 Luxury Hotel in Medina
Non-Smoking Rooms ,
Number of rooms
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