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Ishraq Al Madina Hotel

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Ishraq Al Madina Hotel
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26 Reviews from our TripAdvisor Community

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Showing 21: English reviews
Reviewed 5 January 2015

The hotel couldn't find our room and the staff at the lobby are very rude and unfriendly.Once they found our room it wasn't even cleaned, there were ketchup stains on the roof and an open pizza box on the coffee table.Then when the housekeeping came they didn't even get new bed sheets they just tidied the bed with the original...

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1Thank Marwan S
Muscat, Oman
Reviewed 23 October 2014 via mobile

What a huge building with many sections and some departments. I found the food section is very helpful and easy to use and the rest are less price as well . The food has a various types and restaurants such as fast food beside traditional. Totally average

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2Thank Ghonimahmed
Jeddah, Saudi Arabia
Reviewed 24 July 2014

We had pretty bad experience at the adjoining Hotel Dar Al-Naeem which we booked via Booking.com. So we moved to Ishraq Al Madina. Rooms were decent, considering that we were here for religious visit and not leisure visit. The management was good enough to help us with our luggage. Best part is that they have underground parking free of cost....

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1Thank iSabahat
Dhahran, Saudi Arabia
Reviewed 19 January 2014

I booked this book miraculously during my trip to Madinah. The previous hotel I was in was PLAIN horrible, so I had to check another hotel. Since the Umrah season started, there was huge influx of pilgrims and finding a good hotel was extremely difficult. Luckily, I found a room available at this hotel. The hotel is good and extremely...

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2Thank massi007
Riyadh, Saudi Arabia
Reviewed 11 June 2013

Staying at this hotel was the worst experience of my life. Too high cost with pathetic customer service. Not a 4 star hotel. Very unfriendly staff, totally unprofessional. I booked this hotel through DNATA, who showed me wrong hotel location & misleading room pictures. When we checked-in, the room offered to us was not clean at all, had a bad...

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4Thank shz333
Dublin, Ireland
Reviewed 1 June 2013

hotal good but some staff sepcial cleaing staff cheet with custumer sale mobile phone chip be carefull not buying any thing hotal staff no body clean the room three day and uper staff good but lower staff not good

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Thank malik g
London, United Kingdom
Reviewed 23 April 2013

Nice Location less than 5 min walk from Masjid Al Nabwi, All shops and restaurants are close by. Over all hotel is no way near 4 star. Wifi only in lobby, they do not clean the rooms, staff at reception not pleasant. Our door lock was broken so we have to change our key all the time at least 3-4...

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Thank Tariq81
Cape Town, South Africa
Reviewed 23 April 2013

Our rooms were not ready when we arrived, and after an incredibly long journey, a shower and bed was all we needed. Being a group of 10, we had booked 4 double rooms and one triple room. The 4 double rooms were all next door to each other on the same floor, while the triple room was on another floor....

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1Thank Labeeqah J
Dubai, United Arab Emirates
Reviewed 3 April 2013

Kindly think twice before u book in this hotel, our recent trip was a nightmare, eventhough the check in time was 3pm, we reached the hotel around 6.30, to finds rooms not ready, have to wait for almost 2hrs to get it, nothing proper, nobody comes to clean ur room, we stayed 2 night s but room no one clean,...

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Thank fahim67
London, United Kingdom
Reviewed 6 March 2013

Our room was not ready when we arrived so we waited at the lobby while my father and husband managed to persuade them to give us a room. Yeah they had to persuade them coz the staff were gonna turn us away despite us having booked on booking.com so if you go there be prepared to put up a fight....

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1Thank bushra h

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Amenities

Services
  • Dry Cleaning
Official Description (provided by the hotel)
The hotel is already demolished, as it was considered in Al Masjed Al Nabawy Extension. ... more   less 

Additional Information about Ishraq Al Madina Hotel

Address: Northern Central Area, Medina 00966, Saudi Arabia
Region: Saudi Arabia > Al Madinah Province > Medina
Amenities:
Price Range: RM205 - RM347 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Ishraq Al Madina Hotel 2.5*
Number of rooms: 230
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Also Known As:
Ishraq Al Madina Hotel Al Madinah/Medina
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Questions & Answers

Questions? Get answers from Ishraq Al Madina Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take room as high as possible in the building”
 of 5 bubbles iSabahat, 23 Jul 2014 | Read review
“Do not stay in this hotel”
 of 5 bubbles shz333, 10 Jun 2013 | Read review
“Rooms that face the road as you'd walk to the haram is best as its nice to watch the hustle and bustle from one's window, particularly at night.”
 of 5 bubbles LabeeqahJ, 23 Apr 2013 | Read review
“The suites at the 9th and 10th floor of the non-reception wing are prone to flooding. Avoid at all cost. If cleaners ignore you, take it to their supervisor at the reception.”
 of 5 bubbles bushrah_12, 6 Mar 2013 | Read review
“Check the view of the room and the A/C beforehand.”
 of 5 bubbles mkamaoui, 24 Sep 2012 | Read review
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