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The staff is very friendly and the room is very comfortable, the hotel is a little bit near to the Haram.
The hotel cleanliness is great and the staff is very cooperative as well.
Thanks to the opportunity to be there at this hotel and...More
The location is good. Easily accessible to masjid Nabawi. Good restaurants nearby.
Beds are comfy. Check in was quick and hassle free.
Lifts takes forever. Room amenities are seriously lacking for a 4star hotel. Price is reasonable.
Stayed during hajj for a week. First shared a room with two other hajees before being given a family room. The room I shared with the other hajees was small but this is to be expected during hajj. The lifts were a nightmare as there...More
False claim of being 4* hotel. I would say not even 2*. Need complete refurbishment since all amenities are old or broken. Room not clean for 6 days. Had to run after them to hv clean towels. Lift always busy. Room small with no chair
It's an average hotel. Don't have high expectations for this hotel. Rooms aren't big or that clean. I won't recommend:(
It's 3 blocks away from Masjid e Nabwi. Not ideal for elderly person..... Smoking smell oll over:(
do not book this hotel it is an absolute disgrace they have a kettle in the room if you are lucky, however no tea or coffee staff in reception are asleep on the job the lifts are appealing in terms of too many people and... More
do not book this hotel it is an absolute disgrace they have a kettle in the room if you are lucky, however no tea or coffee staff in reception are asleep on the job the lifts are appealing in terms of too many people and few lifts you can be waiting for an hour at times for a lift you have to beg and plead for toilet paper and towels the list endless if something doesnt work, they will say it's broke but will not attempt to repair or replace I would rate this as a 0 star please DO NOT BOOK THIS APPALING HOTEL