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Madinah Marriott Hotel

Marriott HotelsUS$63*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$86*
US$63*
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Madinah Marriott Hotel
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96 Reviews from our TripAdvisor Community

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Showing 82: English reviews
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Milton, Canada
Reviewed 3 days ago NEW

I am Marriott Elite member and this is worst hotel I have seen so far. The reason I stay here because they have wifi and Hilton Medina not have. But I check Hilton Medina and they do have wifi beginning from this year, Any way at the time you reach hotel no one take your luggage to your room. Average...

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Helpful?
Thank almascs
IslamFarghaly, General Manager at Madinah Marriott Hotel, responded to this review

Dear Valued Guest Thank you for taking the time to share your constructive feedback As we do strive to provide our guests the best standards of service we will share your comments with the concerned departments We are deeply sorry for inconveniences might be caused We are looking forward to welcoming you though at our hotel

Reviewed 1 week ago

I had a wonderful and pleasant stay. Mohamed Farooq front desk manager was amazing in every way possible. He helped me to meet shaykh of Medina, change my airline and hotel reservations and translated.

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Helpful?
1Thank Irfan A
Abu Dhabi, United Arab Emirates
Reviewed 1 week ago

Check in was troubled. Staff Struggled lot to accommodate us. Waited 90 minutes in congested lobby. Mr Farook ( Check in Staff) done good support. F & B team treated us well. Welcome was not acceptable. After one hour waiting we got welcome drinks in disposable plastic glass. Room Service and Housekeeping was excellent. Comparing with other Marriott properties Madinah...

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Helpful?
Thank Siraj K
Milton Keynes
Reviewed 2 weeks ago

Excellent hotel, within easy walking distance to Masjid al Nabvi even with a wheelchair which the hotel was able to provide for my mother. Room was comfortable and functional; Wi-Fi access was good. Staff were excellent and very helpful, e.g. providing wheelchair. Breakfast buffet was excellent with wide range of choices to suit everyone's needs. I would recommend this hotel...

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Helpful?
Thank cb416
Manchester, United Kingdom
Reviewed 23 February 2017

The property needs a total refit inside. Having experienced a typical room before being upgraded to a suite we would have not stayed at the property in a typical room. The suite was comfortable, the view was good and room was clean. The bathroom amenities were even better than at The Makkah Marriott Jabal Omar. But the compliments stop there....

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Helpful?
Thank Imran L
IslamFarghaly, General Manager at Madinah Marriott Hotel, responded to this review

Dear Valued Guest Thank you for taking the time to share your constructive feedback, it is good to know that the suit was comfortable, as we do strive to provide our guests with the best level of service we will share your comments with the concerned departments. we are looking forward to welcoming you though at our hotel. Warmest Regards

A TripAdvisor Member
Level Contributor
5 reviews
4 hotel reviews
1 helpful vote
Reviewed 18 February 2017 via mobile

No parking availble as shown in hotel service Room was not clean ,there was water on the floor in more than one place (moket) , i asked for room change with no response although i am a member in marriott reward program Room was very narrow and the view was very bad (not clean)

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Helpful?
Thank A TripAdvisor Member
IslamFarghaly, General Manager at Madinah Marriott Hotel, responded to this review

Dear Valued Guest I would like to thank you for taking the time to share your constructive feedback, as we are striving to provide our guests with the best level of service, we will communicate your valuable comments with every concerned department in order to make sure that this experience will not repeat again with any guest. we are looking...

Riyadh
Reviewed 24 January 2017 via mobile

The hotel located in the central area of the masjed alnabawi. The check in experience was excellent and room allocation was great. This was done by the receptionist Amar. The furniture is a bit old and need to be refurbished. The restaurant is not as expected, the tables distribution and the ambiance .. overall, acceptable with great potential for improvement,,

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Helpful?
Thank Khaled A
IslamFarghaly, General Manager at Madinah Marriott Hotel, responded to this review

Dear Valued Guest Thank you for taking the time to share your constructive feedback, we are very glad to know that the check in experience was good as well as the room allocation, as we do strive to provide our guests with best experience, we will deeply consider your valuable comments. we are looking forward to welcoming you though at...

Chicago, Illinois
Reviewed 18 January 2017 via mobile

Not the best Marriott I have stayed in. Check-in process was ok but had communication issue with front-desk person. Room was good sized however lot of traffic noise and curtains did not cover the windows completely. Hotel provided shuttle to Haram but you still need to walk. Hotel is about half a kilometer from gate 6 of Haram so with...

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Helpful?
Thank Gypsy_Batuta
IslamFarghaly, General Manager at Madinah Marriott Hotel, responded to this review

Dear Valued Guest Thank you for taking the time to share your constructive feedback, it is good to know that the check in met your expectation and the room size was comfortable, We are very sorry for any inconvenience might be caused, as we are striving to provide our guests with the best services and standards, we will share your...

Riyadh, Saudi Arabia
Reviewed 8 January 2017

Went there as a family in November. There were several negatives, which is a bit uncharacteristic of Marriott standards. We weren't greeted warmly at all at the reception which was a bit disappointing. I asked for a high floor room at the time of reservation to avoid the traffic noise but got one on the second floor. The rooms are...

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Helpful?
Thank Moe R
IslamFarghaly, General Manager at Madinah Marriott Hotel, responded to this review

Dear Valued Guest Thank you for taking the time to share your constructive feedback, it is really good to know that you enjoyed the breakfast and the hotel location was convenient to you. As we do strive to provide our guests with the best standard of services, we will highly consider your comments while training our teams to be able...

Sheffield, United Kingdom
Reviewed 28 December 2016 via mobile

Nicely located hotel in reference to the Holy Masjid al Nabwee. Currently undergoing some renovation according to the sign post inside. Not sure where. Breakfast is great and the staff are very friendly. The room windows need better sealing as they don't shut tightly and therefore can be on the noisy side from traffic outside .

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Helpful?
Thank AlK602

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Madinah Marriott Hotel

Address: King Faisal Street, opposite Madinah Governor Off. | PO Box 25711, Medina, Saudi Arabia
Region: Saudi Arabia > Al Madinah Province > Medina
Price Range: RM300 - RM661 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Madinah Marriott Hotel 5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Marriott Medina
Medina Marriott
Madinah Marriott Hotel Al Madinah/Medina
Hotel Style:
#22 Luxury Hotel in Medina
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Questions & Answers

Here's what travellers have asked, with answers from Madinah Marriott Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for views facing Masjid al Nabvi”
cb416, 11 Apr 2017 | Read review
“Higher level haram view”
  • built in sort of walk in wardrobes
  • 10 minute walk but entrance straight to Prophet SAW's tomb
ImranL_13, 23 Feb 2017 | Read review
“Choose corner rooms, like 301 or 401 etc they are bit larger and have a nice view.”
Innonomi, 4 Oct 2016 | Read review
“Try to choose the Rooms that end with 10 like 1010, 210 as they are corner ones with spacious and a great view from the back side.”
FaisalK0, 23 Jun 2016 | Read review
“do choose a room facing the main street, there windows aren't soundproof.”
emeyg, 21 Apr 2016 | Read review
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Prices are for 1 room, 2 adults
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