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Madinah Movenpick Hotel

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1 room 2 adults 0 children
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Madinah Movenpick Hotel
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446 Reviews from our TripAdvisor Community

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Showing 320: English reviews
Birmingham, United Kingdom
Reviewed 5 days ago NEW

Great location. Very Close to the prophets mosque. Only negative was that there was no one in reception to collect our luggage. We had to go to the lobby reception to advise them our luggage was at reception... This did not spoil our experience. its just an honest observation.

Review collected in partnership with Mövenpick Hotels & Resorts
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Helpful?
Thank mohammedn252
Khader D, General Manager at Madinah Movenpick Hotel, responded to this review

Dear Guest, Thank you for sharing your feedback. Your feedback is very important to us to enhance the quality of service. I was very pleased to read you enjoyed the overall experience to such extent. Your comments has been noted well and shared with the concerned department. Look forward to welcome back to you in our hotel in the near...

Toronto, Canada
Reviewed 6 days ago NEW

Must have been a good hotel 10 years ago, but crumbling now because of bad administration. During 4 days of stay our room was only cleaned up once after multiple calls. One of the window was broken and could not close properly. Asked for additional blanket and bed sheet but never received any. Also asked for power adapter but no...

Review collected in partnership with Mövenpick Hotels & Resorts
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Helpful?
1Thank 186asimh
Khader D, General Manager at Madinah Movenpick Hotel, responded to this review

Dear Guest, Thank you for providing us with your valuable feedback. We extend our apologize for the inconvenience caused to you during your stay. Your observations have been addressed with the concerned departments and remedial action has been taken to avoid further reoccurrence. Guest satisfaction is our prime responsibility and we assure you of our improved services. We are actively...

Leicester, United Kingdom
Reviewed 6 days ago NEW

The hotel is not wheel chair friendly and on our visit the escalators going down from lobby were out of order and were to remain out of order for further 2 months, There is one lift from street level to lobby but if it is being used to bring luggage then expect to wait 5 - 10 minutes. The hotel...

Review collected in partnership with Mövenpick Hotels & Resorts
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Helpful?
Thank mohamedyahyat
Al Hofuf, Saudi Arabia
Reviewed 1 week ago NEW

I really enjoy staying at Movenpick anywhere i go, i have some unexplained connection to this hotel brand. i want to emphasize on the importance on continuing the chocolate hour with the full chocolate options, this hotel did not have the whole chocolate cart that i'm used to seeing in Dubai or else where. Overall, it was a fantastic stay,...

Review collected in partnership with Mövenpick Hotels & Resorts
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Helpful?
Thank Salam Munsour A
Khader D, General Manager at Madinah Movenpick Hotel, responded to this review

Dear Guest, We sincerely thank you for choosing to stay with us. I was very pleased to read you enjoyed the overall experience to such extent. Your comments have been noted well and we keenly look into as per your suggestion. My team and I thank you once again and expect to welcome you back to the hotel on your...

Reviewed 1 week ago NEWvia mobile

Really i enjoy my family movenpick Madinah.nice Rooms bigar big spece Bath Room & shawar tup clean.my kits enjoy.excellent service.Reception and housekeeping staff R great .housekeeping staff i feel my family members. Specially Mr.Shakawat hossain great & helpfully. I come back agen and enjoy movenpick Madinah. Lovely hotel excellent staff.🌺🌺🌺🌺🌺

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Helpful?
Thank Saddam A
Khader D, General Manager at Madinah Movenpick Hotel, responded to this review

Dear Guest, We sincerely thank you for choosing to stay with us. I was very pleased to read you enjoyed the overall experience to such extent. Your comments have been noted well and we keenly look into as per your suggestion. My team and I thank you once again and expect to welcome you back to the hotel on your...

Riyadh, Saudi Arabia
Reviewed 1 week ago NEW

Our stay at Madinah Movenpick was average. The hotel's location was slightly far, this was a slight problem for us as there were not many good restaurants or facilities nearby. The hotel staff was thoroughly helpful.

Review collected in partnership with Mövenpick Hotels & Resorts
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Helpful?
Thank O4650TUmuhammads
Khader D, General Manager at Madinah Movenpick Hotel, responded to this review

Dear Guest, Thank you for taking the time to review our hotel, we are delighted that your stay with us was great. We believe in creating a comfortable and luxurious environment for all guests. Our rooms are well designed and spacious giving it a warm and welcoming feel. Also our staffs are well trained to anticipate all guests’ needs. Thank...

Reviewed 1 week ago via mobile

Nice hotel my family is happy. Madinah movenpick service is excellent. Big rooms & clean. Reception smooth chek in rooms. Osam nice Especially house keeping staff helpfully .Mr Shakawat Hussain care of my family visit madinah. Really all staffs friendly . Agen thank Mr shakawat we visit again inshaAllah. Thank you movenpick madinah

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Helpful?
Thank amjad m
Khader D, General Manager at Madinah Movenpick Hotel, responded to this review

Dear Guest, We sincerely thank you for your wonderful comments. I was very pleased to read you enjoyed the overall experience to such extent. My team and I thank you once again and expect to welcome you back to the hotel on your next visit.

Reviewed 1 week ago via mobile

I stayed with my lovely family at Movenpick .stay was too good .we enjoyed our time very well ,I can't describe ..shortly .excellent service ,Receptionist helpfully and especially Housekeeping staff care of us .He also member of our family .we didn't feel we are staying out of home . We will visit again inshaAlllah. Thanks very much Maddinah Movenpick .

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Helpful?
Thank Asad U
Khader D, General Manager at Madinah Movenpick Hotel, responded to this review

Dear Guest, Thank you for your review! It is great to read that you have really enjoyed your stay with us. Your recognition of my Team is truly appreciated – I’ll make sure to pass the message on to them! We hope to welcome you back soon!

Dubai
Reviewed 1 week ago

I am not satisfied because of the overall experience starting from a notification of booking cancellation although my CC had already been charged. Then being charged twice for the stay, being given a shabby room on Arrival and taking one day to arrange a double bed instead of two singles

Review collected in partnership with Mövenpick Hotels & Resorts
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Helpful?
Thank 93omairm
Khader D, General Manager at Madinah Movenpick Hotel, responded to this review

Dear Guest, I would like to take this opportunity to thank you for sharing with us your feedback. It upsets me to know that we were not able to meet your expectations, and for that I sincerely apologize. Your comments are very important to us. They will only help us improve and make sure similar situations are prevented from happening...

Dhahran, Saudi Arabia
Reviewed 2 weeks ago

The hotel is a black spot on the Mövenpick brand. It is an embarrassment to the Swiss chain. The hotel corridors were smelly. The corridor carpet on almost every floor was dirty, spotty and filthy. The room furniture was worn out. The bed mattress was uncomfortable. The pillow and bed sheets were smelly. The towels in the bathroom were old...

Review collected in partnership with Mövenpick Hotels & Resorts
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Helpful?
Thank adelahmed2017

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Welcome to the Holy City. Situated right next to Al Rowdha Al Sharifa, the Madinah Mövenpick Hotel has the largest, best equipped conference hall in the city, and is the ideal venue for meetings, banquets and private functions. ... more   less 

Additional Information about Madinah Movenpick Hotel

Address: P.O. Box 1582 | Al Madinah Al Munawarah, Medina, Saudi Arabia
Region: Saudi Arabia > Al Madinah Province > Medina
Price Range: RM410 - RM1,150 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Madinah Movenpick Hotel 5*
Number of rooms: 221
Reservation Options:
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Also Known As:
Madinah Movenpick Hotel Al Madinah/Medina
Hotel Style:
#10 Best Value Hotel in Medina
#12 Luxury Hotel in Medina
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Questions & Answers

Here's what travellers have asked, with answers from Madinah Movenpick Hotel staff and other travellers.
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Questions? Get answers from Madinah Movenpick Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You can ask a room with Masjid view. I forgot which way but certainly beautiful.”
 of 5 bubbles MrsMida, 21 Oct 2016 | Read review
“Higher floors are better.”
 of 5 bubbles arunaknight2010, 12 Jul 2016 | Read review
“request high floor and make bookings with breakfast included”
 of 5 bubbles khaleda582, 29 May 2016 | Read review
“bring your own bathroom shoes, because hotel does not provide”
 of 5 bubbles mzubairh, 27 May 2016 | Read review
“good room higher floors n excellent view.”
 of 5 bubbles 665saadk, 20 Apr 2016 | Read review
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