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Crowne Plaza Madinah

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220 Reviews from our TripAdvisor Community

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Showing 172: English reviews
Schaumburg, Illinois
Reviewed 2 days ago NEW

I would like to thank Mr. Nabeel Mufti (Assistant front office manager), who made my short stay an enjoyment with his professional and helpful approach. I will make sure to choose the same hotel during my next visits because of him.

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Helpful?
Thank amrsakr60
London, United Kingdom
Reviewed 1 week ago NEW

Crowne Plaza was a lovely hotel to stay in whilst in Madinah - helpful staff, great service, clean rooms with view of the green dome (Al-Masjid an-Nabawi). We went in June - July 2016 during Ramdhan. The shuttle buses (for women only) are regular (the hotel provides you a timetable) so you may use this service to get to the...

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Helpful?
Thank NeharN
Amman, Jordan
Reviewed 3 weeks ago via mobile

Being in Madinah is great. The best to enjoy is to stay in Crowne Plaza Hotel Madinah. Very close to the Haram. I enjoyed a very generous upgrade to executive suite. Staff are all very helpful and friendly where I looked directly to the Green Dome. Buffet for lunch was full of types of foods, needless to mention kunafah and...

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Helpful?
Thank AbuMalek
CPMadinah, Manager at Crowne Plaza Madinah, responded to this review

Dear AbuMalek, Greetings from Crowne Plaza Madinah, Thank you for choosing Crowne Plaza Madinah and I am happy to learn that your stay was pleasant and Our facilities and services in general have met your expectations. Yes, our Brand ensures that our guests leave fully satisfied with the facilities and the services they experience during their stay. And also our...

Reviewed 3 weeks ago via mobile

The hotel is nicely located to the mosque ...the rooms are ok... but the room service and the standard of service is very poor . The breakfast buffet is very good. The reception staff need a lot of training .

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Helpful?
Thank Imad M
Stanger, South Africa
Reviewed 4 weeks ago via mobile

In my opinion this is the best 5 star hotel in Madinah. From check in , room , cleaning, staff attitude,they are the best. The guest relations manager Mr Saeed checked me in. He gave me a very generous upgrade. Mr Youness at guest relations was extremely helpful and alway willing to assist. Keep it up

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Thank moosaeb
Reviewed 23 October 2016 via mobile

Whenever I go to madina I stay in this hotel it's a very nice. Hotel, nice luxurious spacious room, comfortable bed, nice food in the restaurant serving different varieties,Mr. Saeed the deputy manager is a very helpful welcoming person he offers me an upgrade in the room.

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2Thank Amr M
CPMadinah, Manager at Crowne Plaza Madinah, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for choosing Crowne Plaza Madinah and I am happy to learn that your stay was pleasant and Our facilities, food and services in general have met your expectations. Yes, our Brand ensures that our guests leave fully satisfied with the facilities and the services they experience during their stay. And...

Jeddah, Saudi Arabia
Reviewed 15 October 2016 via mobile

Stayed there for one night only .... I had a good sleep, bed was so comfortable and hotel was quite. Breakfast had a huge variety and it was tasty. Free parking is available. I asked for late check out and the duty manager was so nice to offer it. Thank you Duty manager. ( I don't know your name )...

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Helpful?
Thank Amr D
CPMadinah, Manager at Crowne Plaza Madinah, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for choosing Crowne Plaza Madinah and I am happy to learn that your stay was pleasant and Our facilities, food and services in general have met your expectations. Yes, our Brand ensures that our guests leave fully satisfied with the facilities and the services they experience during their stay. And...

Jeddah, Saudi Arabia
Reviewed 11 October 2016 via mobile

Good hotel near al haram 3 min only you will at zeyara gate normal room to small bathroom but compare to price 300 Sar its seems good avila le parking in the hotel and wireless free there Good to try it in this period of the year

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Helpful?
Thank Abdul N
CPMadinah, Manager at Crowne Plaza Madinah, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for choosing Crowne Plaza Madinah and I am happy to learn that your stay was pleasant and Our facilities, food and services in general have met your expectations. Yes, our Brand ensures that our guests leave fully satisfied with the facilities and the services they experience during their stay. And...

Reviewed 17 September 2016 via mobile

I regularly stay at Crowne Plaza, Madinah on business. Pilgrims tend to avoid booking this hotel as it is on the Qibla/Grave side of the Masjid. However, with the opening of the Pullman Zamzam Madinah opposite, you can expect to see more and more people staying on this side. The hotel is clean, rooms are clean and well maintained. The...

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Helpful?
Thank Junaid M
CrownePlazaMadinah, Manager at Crowne Plaza Madinah, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for choosing Crowne Plaza Madinah and I am happy to learn that your stay was pleasant and Our facilities, food and services in general have met your expectations. Yes, our Brand ensures that our guests leave fully satisfied with the facilities and the services they experience during their stay. And...

Reviewed 15 September 2016 via mobile

Pros: The staff were very welcoming and helpful especially Saif Addin who gave us earlier check in, since I was traveling with my father who is an old many with diabetes. Additionally the cleaning crew were very helpful and replaced anything we consumed. The location is very good since it close to the prophet masjid, but not to close that...

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Helpful?
Thank Ahmadnug
CrownePlazaMadinah, Manager at Crowne Plaza Madinah, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for taking the time to write the review from your recent stay with us at Crowne Plaza Madinah. Your satisfaction is our priority and we do appreciate you for choosing Crowne Plaza Madinah for your wonderful stay. We apologize for the inconveniences you faced during your stay, rest assured that...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Banquet Room
Official Description (provided by the hotel)
Modern comfort and traditional hospitality in the City of the Prophet. Step out of the gleaming lobby of the Crowne Plaza(R) Madinah hotel into the sacred historic center of Madinah (Medina). The hotel overlooks the Haram of Masjid al-Nabawi, so pilgrims can walk or take a free shuttle directly to the male and female entrances of the Prophet's Holy Mosque. In keeping with its location in the Muslim-only area of Madinah, the hotel provides a restful base for a visit or pilgrimage, with a warm Arab welcome from respectful and attentive staff. The Concierge can help with advice on places to visit, as well as the best restaurants, markets and shopping malls in nearby modern Madinah. Classical motifs complement stylish modern design in 506 comfortable rooms and suites, and Haram-view rooms overlook the magnificent courtyard of the Prophet's tomb. Complimentary Wi-Fi in all rooms and public areas keeps every guest connected. Basement parking is especially convenient during the busy seasons of Hajj and Ramadan. Business travelers can host a successful corporate event in five versatile, high-tech conference and boardrooms. A Crowne Meetings Director is happy to help with planning and catering. Executives can also relax in the plush Club lounge. Whether you are visiting for work, leisure or spiritual fulfillment, the Crowne Plaza Madinah hotel offers a peaceful and memorable experience for Muslims in Saudi Arabia's beautiful Second City of Islam. ... more   less 

Additional Information about Crowne Plaza Madinah

Address: King Faisal Street, between 1st Ring Road, Medina, Saudi Arabia
Region: Saudi Arabia > Al Madinah Province > Medina
Price Range: RM333 - RM904 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Madinah 5*
Number of rooms: 506
Reservation Options:
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Also Known As:
Crowne Plaza Madinah Al Madinah/Medina
Hotel Style:
#1 Best Value Hotel in Medina
#6 Luxury Hotel in Medina
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Madinah staff and other travellers.
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Questions? Get answers from Crowne Plaza Madinah staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get Haram View”
 of 5 bubbles mohsins731, 12 Aug 2016 | Read review
“exective with lounge a ccess. and. facing street. ninth floor”
 of 5 bubbles khaleda992, 4 Jul 2016 | Read review
“Best One and depentable”
 of 5 bubbles SirajKuvakkattayil, 15 May 2016 | Read review
“rooms with northern view”
 of 5 bubbles HishamBashir54, 9 May 2016 | Read review
“On Al-Rawda Gate”
 of 5 bubbles MohammadD141, 14 Mar 2016 | Read review
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