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Crowne Plaza Madinah

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Crowne Plaza Madinah
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230 Reviews from our TripAdvisor Community

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Showing 180: English reviews
Reviewed 2 days ago NEWvia mobile

Most friendly and helpful receptionist ever, so lovely and great first impression of hotel. Great staff that know the true value of customer service special mention for reception and the restaurant first class service, the evening menu was varied and the food exceptional ...

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Helpful?
1Thank Derouich H
Management response:

Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for choosing Crowne Plaza Madinah and I am happy to learn that your stay was pleasant and Our facilities, food and services in general have met your expectations. Yes, our Brand ensures that our guests leave fully satisfied with the facilities and the services they experience during their stay. And...

Reviewed 3 days ago NEWvia mobile

Hotel with great food and great experience with a lot of good food, the services are good and outstanding the food is perfect with a lot of great items. I recommend it and it's near by everything to the haram and the shops

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Helpful?
Thank Jabou Y
Reviewed 3 days ago NEWvia mobile

My staying in this hotel was perfect, feeling my self like home. The food is excellent and is good be in a good place like this after a long journey. Great hotel and perfect experience with a lot of good items.

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Helpful?
Thank Æ'rij B
Management response:

Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for choosing Crowne Plaza Madinah and I am happy to learn that your stay was pleasant and Our facilities, food and services in general have met your expectations. Yes, our Brand ensures that our guests leave fully satisfied with the facilities and the services they experience during their stay. And...

Bahrain
Reviewed 4 days ago NEW

Excellent hôtel very good location ,excellent service ,testy food , friendly staff and very good atmosphere sure I will come back next year to vesit this hotel and take my breakfast in his nice restaurant

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Helpful?
1Thank esabel2015
Management response:

Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for choosing Crowne Plaza Madinah and I am happy to learn that your stay was pleasant and Our facilities, food and services in general have met your expectations. Yes, our Brand ensures that our guests leave fully satisfied with the facilities and the services they experience during their stay. And...

Doha, Qatar
Reviewed 1 week ago

Great location and nice view of the Masjid Nabawi from the room. Got a free upgrade to a three bed room which was very welcoming and room was spacious with good ample of toiletries. Good breakfast and fast check in and check out. Would only like to comment negatively on the customer service, could have been better as we wanted...

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Helpful?
Thank Mohammed N
Management response:

Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can...

London, United Kingdom
Reviewed 1 week ago via mobile

Masjid Nabawi's main enterance is literally a stones throw away from this hotel. So for ibaada it is in a perfect location. However the entrance to the women section is a bit further away. (Roughly 10mins walk) BUT The hotel provides a prompt shuttle service to and from the masjid for female pilgrims if you find the walk too long....

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Helpful?
Thank 370dreamer
Management response:

Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for choosing Crowne Plaza Madinah and I am happy to learn that your stay was pleasant and Our facilities, food and services in general have met your expectations. Yes, our Brand ensures that our guests leave fully satisfied with the facilities and the services they experience during their stay. And...

Benoni
Reviewed 3 weeks ago

Literally two blocks away from Masjid Nabawi, it's location is perfect. If you select the room on the 2nd floor (cant remember room number though) you will get a picture perfect view of the Green Dome & the Haram. The staff were helpful & there is a shuttle service to the Haram for the LADIES ONLY. If you wish to...

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Helpful?
Thank Faai10
Management response:

Dear Valued Guest, Greetings from Crowne Plaza Madinah! Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback. Your reviews are great importance to us which let us monitor our services continually and to deliver the best Crowne Plaza experience consistently. Looking forward to accommodate you in near future. Best...

Ballarat, Australia
Reviewed 4 weeks ago

I thought highly of the hotel when I booked it. I had some excellent service. However there were point that clearly needed improvement. The welcome was very good. The room was fantastic, really nice set-up. However, the aircon was broken which made the room icy cold. I called the desk and requested maintenance. I had to call 4 times, the...

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Helpful?
Thank aerosid
Management response:

Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for your feedback regarding your recent visit at our hotel and bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. Rest assured that these issues will be looked into. We value your comments and welcome...

Schaumburg, Illinois
Reviewed 9 December 2016

I would like to thank Mr. Nabeel Mufti (Assistant front office manager), who made my short stay an enjoyment with his professional and helpful approach. I will make sure to choose the same hotel during my next visits because of him.

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Helpful?
Thank amrsakr60
Management response:

Dear Valued Guest, Greetings from Crowne Plaza Madinah! Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback. Your reviews are great importance to us which let us monitor our services continually and to deliver the best Crowne Plaza experience consistently. Looking forward to accommodate you in near future. Best...

London, United Kingdom
Reviewed 4 December 2016

Crowne Plaza was a lovely hotel to stay in whilst in Madinah - helpful staff, great service, clean rooms with view of the green dome (Al-Masjid an-Nabawi). We went in June - July 2016 during Ramdhan. The shuttle buses (for women only) are regular (the hotel provides you a timetable) so you may use this service to get to the...

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Helpful?
Thank NeharN
Management response:

Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for choosing Crowne Plaza Madinah and I am happy to learn that your stay was pleasant and Our facilities, food and services in general have met your expectations. Yes, our Brand ensures that our guests leave fully satisfied with the facilities and the services they experience during their stay. And...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Modern comfort and traditional hospitality in the City of the Prophet. Step out of the gleaming lobby of the Crowne Plaza(R) Madinah hotel into the sacred historic center of Madinah (Medina). The hotel overlooks the Haram of Masjid al-Nabawi, so pilgrims can walk or take a free shuttle directly to the male and female entrances of the Prophet's Holy Mosque. In keeping with its location in the Muslim-only area of Madinah, the hotel provides a restful base for a visit or pilgrimage, with a warm Arab welcome from respectful and attentive staff. The Concierge can help with advice on places to visit, as well as the best restaurants, markets and shopping malls in nearby modern Madinah. Classical motifs complement stylish modern design in 506 comfortable rooms and suites, and Haram-view rooms overlook the magnificent courtyard of the Prophet's tomb. Complimentary Wi-Fi in all rooms and public areas keeps every guest connected. Basement parking is especially convenient during the busy seasons of Hajj and Ramadan. Business travelers can host a successful corporate event in five versatile, high-tech conference and boardrooms. A Crowne Meetings Director is happy to help with planning and catering. Executives can also relax in the plush Club lounge. Whether you are visiting for work, leisure or spiritual fulfillment, the Crowne Plaza Madinah hotel offers a peaceful and memorable experience for Muslims in Saudi Arabia's beautiful Second City of Islam. ... more   less 

Additional Information about Crowne Plaza Madinah

Address: King Faisal Street, between 1st Ring Road, Medina, Saudi Arabia
Region: Saudi Arabia > Al Madinah Province > Medina
Price Range: RM411 - RM1,277 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Madinah 5*
Number of rooms: 506
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Priceline, Agoda and IHG so you can book your Crowne Plaza Madinah reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Madinah Al Madinah/Medina
Hotel Style:
#5 Best Value Hotel in Medina
#7 Luxury Hotel in Medina
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Madinah staff and other travellers.
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Questions? Get answers from Crowne Plaza Madinah staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Selected rooms on 2nd floor have a stunning view of the Green Dome & Haram”
 of 5 bubbles Faai10, 21 Dec 2016 | Read review
“nice large rooms”
 of 5 bubbles aerosid, 18 Dec 2016 | Read review
“Try to get Haram View”
 of 5 bubbles mohsins731, 12 Aug 2016 | Read review
“exective with lounge a ccess. and. facing street. ninth floor”
 of 5 bubbles khaleda992, 4 Jul 2016 | Read review
“Best One and depentable”
 of 5 bubbles SirajKuvakkattayil, 15 May 2016 | Read review
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