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The Westin Guangzhou

1,491 reviews
#11 of 3,562 Hotels in Guangzhou
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Traveller (766)
Room & Suite (435)
Dining (164)
Overview
  • Excellent58%
  • Very good35%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“heavenly bed”(31 reviews)
“prego”(19 reviews)
“massage chair”(9 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (1,491)Write a Review
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All reviewsheavenly bedpregomassage chairtrain stationgreat hotelspg memberthe executive loungecorner roombusiness districttop flooran upgradeindoor poolwalking distancecanton fairlarge roommain restaurantstayed one night
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1 - 5 of 556 reviews
Reviewed 11 January 2018

Stayed for 2D1N back in December. Overall it is a pleasant stay, the hotel is well maintained, good customer service, room is equipped with the necessary amenities. It is within walking distance to train station, eateries and some shops. Wouldn't mind staying here again.More

Thank tunawhiskas
Response from 秋欣 区, Public Relations Manager at The Westin GuangzhouResponded 5 weeks ago

Dear guest, Thank you for choosing The Westin Guangzhou and sharing with us of your stay experience. We are delighted to hear that you had a wonderful time here. Your encouraging words of praise has been conveyed to the team respectively, who take this as...More

Reviewed 10 January 2018

The hotel is situated in the part of town that is closely to the business district. It is very accessible and convenient to get around the hotel. The service staff are very friendly and efficient. The hotel is very posh and classy in its decor....More

Thank TripGar
Response from 秋欣 区, Public Relations Manager at The Westin GuangzhouResponded 5 weeks ago

Dear guest, Thank you for choosing The Westin Guangzhou and sharing with us of your stay experience. We are delighted to hear that you had a wonderful time here. Your encouraging words of praise has been conveyed to the team respectively, who take this as...More

Reviewed 7 January 2018

We stayed for 2 nights in the hotel during 2017 Christmas holiday. By mistake, the hotel reserved a room of one bed for us which is a family of 3 adults. Since the hotel was fully booked we have no choice of changing to a...More

Thank SP C
Response from TheWestinGuangzhou, Public Relations Manager at The Westin GuangzhouResponded 10 January 2018

Dear Guest, Thank you so much for choosing The Westin Guangzhou and thanks for your time to share the feedback with us here. We are however sad to learn that we did not meet your expectations during your stay and we sincerely apologize for the...More

Reviewed 4 January 2018

Stayed one night before Christmas. The location is good, around 10-15 minutes walk from Guangzhou East station (not suggest to walk if it's your first time to Guangzhou), can also take subway to Linhe West station, as it is just 5 minutes (or less) walk...More

Thank traveller_asilisa
Response from TheWestinGuangzhou, Public Relations Manager at The Westin GuangzhouResponded 10 January 2018

Dear Guest, Thank you for your comments and for taking the time to share your experiences during your recent stay with us. Please accept our apologies for the aged facilities. We certainly valued your feedback and suggestions which will help us make further improvement. In...More

Reviewed 23 December 2017

I got injured at the bathroom, there was no mat, no nothing, it was so slippery. I ended up with a twisted ankle one night before my flight to a critical business meeting. I showed up in a wheelchair. Nobody give a single damn about...More

Thank treekie2016
Response from 秋欣 区, Manager at The Westin GuangzhouResponded 25 December 2017

Dear guest, Thank you so much for choosing The Westin Guangzhou and thanks for your time to share the feedback with us here on Tripadvisor. We are however sad to learn that we did not meet your expectations during your stay and we sincerely apologize...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Spa
Pool
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Airport Transportation
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Pool
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$144 - US$390 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Guangzhou
#11 Luxury Hotel in Guangzhou
#12 Business Hotel in Guangzhou
#15 Romantic Hotel in Guangzhou
#55 Best Value Hotel in Guangzhou
Room types
Suites, Family Rooms, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$144 - US$390 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Guangzhou
#11 Luxury Hotel in Guangzhou
#12 Business Hotel in Guangzhou
#15 Romantic Hotel in Guangzhou
#55 Best Value Hotel in Guangzhou
Room types
Suites, Family Rooms, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (766)
Room & Suite (435)
Dining (164)
Pool & Beach (17)
Amenities (48)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
Ask a question
Almonds S
8 January 2018|
AnswerShow all 7 answers
Response from PamelaCheong | Reviewed this property |
Yes . Mine is.
1
Vote
tej1952
28 July 2017|
AnswerShow all 10 answers
Response from HK P | Reviewed this property |
Yes. There is a electric roller blind. Most 5 stars hotel in China are adopting this "open" bathroom concept.
1
Vote
stephenappaduray
16 February 2017|
AnswerShow all 4 answers
Response from superrangie | Reviewed this property |
Yes. Pretty convenient too. Take the subway line from Baiyun Airport South Station all the way to Linhe West Station. Come up the CITIC Plaza Exit, & the Westin is some 5/6 mins' walk to the east of the Exit.
1
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Room Tips
"Check all the stuff in the room before settle down."
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"Their corner rooms ending 1 and 12 are larger than others."
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"Rooms looking at Tian He north road have the best view"
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"high floor rooms with 08 /07 have good veiws"
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