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Four Points by Sheraton Guangzhou Dongpu

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#26 of 3,392 Hotels in Guangzhou
Certificate of Excellence
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Four Points by Sheraton Guangzhou Dongpu
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316 Reviews from our TripAdvisor Community

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Showing 104: English reviews
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Guangzhou, China
Reviewed 1 week ago

The Guangzhou business trip was the second time since last November. During the visit, the breakfast and room service was delicious. There was no discomfort caused by the food. All the staff members are kind, but the Han SeungJi manager is impressive. She always remembers to respond with smile and kindness to many people.

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Helpful?
1Thank sinleech
Management response:

Dear sinleech, Thanks for staying in our hotel and sharing your experience with us. We are glad that you have an enjoyable stay and that our services were up to your satisfaction. We are looking forward to welcoming you back to our hotel again in the near future. Sincerely yours

Athens, Greece
Reviewed 2 weeks ago via mobile

Four Points by Sheraton Guangzhou is a very good hotel. The room are very good equipped and always kept clean by hotel staff. Food is always fresh and very testy. The staff of hotel are very polite. I strongly recommend to use this hotel for accommodation.

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1Thank vezhlivtsev13
Management response:

Dear Sir/ Madam, Thank you for staying in our hotel and for sharing your experience with us. We are glad the hotel is up to your expectation and that you have a great stay with us. We have shared your compliments with our team and we thank you for your graceful feedback. Look forward to welcoming back again in the...

Reviewed 3 weeks ago via mobile

Rooms ok; clean; service ok In Feb outside temp to low; cool room not possible, only by opening windows; at night than noise Buffet: expensive; for this price max 2.5 star; food after a while cold; restaurant not clean; after comments a bit cleaner. Price/ quality should be improved. Plus: it's one of the best in the area. Staff: very...

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Thank Maarten v
Management response:

Dear Mr. Maarten v, Thanks for staying in our hotel and taking time to provide us with the feedback about your stay. The AC Control in our rooms allows for temperature adjustment according to guest’s needs, our Engineering have checked the system and it is working normally, guestroom temperature is maintained at 23C, but we will pay special attention to...

Reviewed 18 January 2017

We stayed here for 11 days with kids. Hotel was nice and staff was very friendly. The pool was good and hotel restaurants were good. I recommend it for business type trips. When travelling with kids it would have been nicer to have more restaurants or shops nearby.

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Thank Päivi H
Management response:

Dear Mr/Mrs Päivi H, Thank you so much for choosing to stay in our hotel while you’re travelling to Guangzhou! We are very happy that you enjoyed your stay and thank you to share your experience with us. In the hotel neighborhood, about 2 minutes of walking distance, you will find a Food Street full of local restaurants and shops...

Hong Kong, China
Reviewed 18 December 2016

Although a little far from the train station and downtown, which is about 30 minutes by car, the facilities are good overall. The room is spacious and is well equipped with whatever you could think of in the hotel, it will be better if branded bathroom amenities are used. Great varieties of breakfast buffet is available and it taste good....

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1Thank Henry Y
Management response:

Dear Mr. Henry Y, Thanks for staying in our hotel and share great suggestion with us. For bathroom amenities we are using the brand standard one. We provide regular training to our service team members and will review our Restaurant service procedure to ensure consistent delivery of service in all areas of the hotel. At the same time we have...

St. Petersburg, Russia
Reviewed 4 December 2016

That was my first time in China and though I cannot say much about the city or the country as the schedule was tight there the hotel deserves a praise. To start with the staff - that's the real asset that makes incredible difference. A very nice reception, from the very entrance. I have not met a single staff member...

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Thank corona_borealis
Management response:

Dear Mr. Corona_borealis , Thank you for staying in our hotel and sharing your experience with us. We are glad that you have an enjoyable stay and that our services were up to your satisfaction. And we have shared your comments with our entire team and we thank you for your compliments. Four Points by Sheraton Guangzhou Dongpu is indeed...

Shanghai, China
Reviewed 2 December 2016 via mobile

I have stayed many times in this hotel. If the location is convenient (it is not too far from Canton Fair), I can recommend it as a business hotel. Comfortable, clean, well equipped rooms. Excellent breakfast. Dinner buffet and Chinese restaurant also good but pricey - try local restaurants in next street, turn right out of hotel. China Spice is...

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Thank Synthomer
Management response:

Dear Mr/Ms Thank you for staying in our hotel and sharing your experience with us. We are glad the hotel is up to your expectation and that you have an enjoyable stay with us. The hotel offers a variety of dining options, including Buffets and A La Carte Menus and SPG members enjoys F&B discount of up to 15% in...

Shanghai, China
Reviewed 22 November 2016

This hotel is great for business trips, you feel like at home. People are very kind and always ready to help you. There is shuttle bus to / from Canton fair, very convenient if you stay in Guangzhou for the show.

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Thank stephvan2016
Management response:

Dear Mr. Stephvan, Thanks for staying in our hotel and sharing your experience with us. We are glad that you have an enjoyable stay and that our services were up to your satisfaction.

Wigan, United Kingdom
Reviewed 21 November 2016 via mobile

Stayed at this hotel in Guangzhou twice a year for the last 5 years. Fantastic service. Convenient for Canton Fair with shuttle bus. Modern hotel in a quiet location in Dongpu. Two excellent restaurants, one Chinese, one Western. Great lounge bar serving beers and wines from around the world. Staff are extremely helpful with nothing too much trouble. Stayed in...

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Thank kmgaskell
Management response:

Dear Sir/Madam, Thank you so much for choosing to stay at our hotel while you’re travelling to Guangzhou! We are very happy that you have a wonderful stay and thank you for sharing your experience with us. Looking forward to welcoming you back to our hotel in April.

Newbury, United Kingdom
Reviewed 15 November 2016

This hotel is a great place for doing business in Guangzhou. It has convenient links to Canton Show, you can walk to the metro and the quality of rooms is very good. Restaurant is good and I guess it could get a bit samey for weeks on end, but for 4-5 days it is perfect. The staff are always helpful...

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Thank Richard W
Management response:

Dear Mr. Richard W, Thank you so much for choosing to stay at our hotel and sharing with us. We are glad that our hotel is up to your expectation. We have shared your compliments with our associates and will pay extra attention to maintenance of the shower room to ensure our normal tip top condition. We are looking forward...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about Four Points by Sheraton Guangzhou Dongpu

Address: No.1 Jingying Road, Dongpu Huicai Road, Tianhe District, Guangzhou 510660, China
Region: China > Guangdong > Guangzhou
Price Range: RM358 - RM1,073 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Four Points by Sheraton Guangzhou Dongpu 4*
Number of rooms: 300
Reservation Options:
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Also Known As:
4 Points By Sheraton Guangzhou, Dongpu
Four Points By Sheraton Guangzhou, Dongpu Hotel Guangzhou
Hotel Style:
#19 Spa Hotel in Guangzhou
#22 Business Hotel in Guangzhou
#26 Luxury Hotel in Guangzhou
#45 Best Value Hotel in Guangzhou
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Questions & Answers

Questions? Get answers from Four Points by Sheraton Guangzhou Dongpu staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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