We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 3,559 hotels in Guangzhou

Sheraton Guangzhou Hotel

717 reviews
Save
Traveller (547)
Room & Suite (658)
Dining (187)
Overview
  • Excellent66%
  • Very good27%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“tee mall”(31 reviews)
“shopping mall”(35 reviews)
Free Internet
Free Parking
Breakfast Buffet
Pool
Restaurant
Airport Transportation
Room Service
5.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$126.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Guangzhou hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "5a218d2e16694dd3b66a076e9385823a", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1826615,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[108700529],"additionalContentIds":[],"pollCount":0,"checkin":{"day":28,"month":1,"year":2018},"checkout":{"day":29,"month":1,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":131,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"5a218d2e16694dd3b66a076e9385823a","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":133,"lowestMetaPrice":126,"additionalPartner":false,"highestMetaPriceDisplay":133,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":133,"lowestMetaPrice":126,"highestMetaPriceDisplay":133,"hotelName":"Sheraton Guangzhou Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjVhMjE4ZDJlMTY2OTRkZDNiNjZhMDc2ZTkzODU4MjNhIiwiQUlLIjoiZWNkZGY0YzkxYTg2NDA4YWFkMGUwZWI3OWMwYTEyZTYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "28/01/2018", "checkOut": "29/01/2018", "lowestPrice": "US$126", "hasDates": true, "hacComplete": false, "contentIdMappings": {"108700529":"StarwoodIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (717)Write a Review
Filter reviews
410 results
Traveller rating
234
139
28
6
3
Traveller type
Time of year
LanguageEnglish
More languages
234
139
28
6
3
Show reviews that mention
All reviewstee mallshopping mallfeast restaurantgreat hotelthe club loungespg membermeeting roomtiyu xilusubway stationcentral locationcanton fairtianhe districtroom servicegreat roomupgraded to a suitebusiness triprooms are spacious
FilterEnglish
Updating list...
1 - 5 of 410 reviews
Reviewed 2 days ago

While the rooms are very clean ... the hotel does not have a 5 star edge about it when compared even to the Hilton Guangzhou... or Sofitel.. Staff are polite but not over the top and the help you get at hotels like the Four...More

Thank craigdG2348ED
Response from SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou HotelResponded yesterday

Dear craigdG2348ED, Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good location. We are sorry the some service did not meet your expectation and we will report it to related department for further investigation,...More

Hotel's Favourite
Reviewed 10 June 2017 via mobile

This hotel is very nicely located in Tianhe on too of TeeMall. Very convenient place to access all of Guangzhou. Superb service and well appointed rooms, the in-site bars are welll stocked :). I recommend it for your next visit to Guangzhou.More

Thank DeMoya
Response from SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou HotelResponded 12 June 2017

Dear DeMoya, Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good location, facilities as well as our service.We are very happy to have you with us and we will continue to strive to provide...More

Reviewed 4 days ago

I stayed at Sheraton Guangzhou during 21-25 December 2017 The room was absolutely perfect, The twin bed size is bigger than most of hotel in Guangzhou I had seen so far. The cleanliness is also perfect. The service of the hotel is worth the money....More

Thank Andrea J
Response from SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou HotelResponded yesterday

Dear Andrea J, Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good location, facilities, as well as our service. We are very happy to have you with us and we will continue to strive...More

Reviewed 1 week ago

The location of Sheraton links to Tee Mall and all the underground shopping areas. Although the room was pretty pricey, it was spacious and clean. Buffet breakfast was a nice international spread. We went in the height of summer in August which was 39degrees. Suffocating...More

Thank KarenHChan
Response from SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou HotelResponded 1 week ago

Dear KarenHChan, Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good location, facilities as well as our service.We are very happy to have you with us and we will continue to strive to provide...More

Reviewed 3 weeks ago

I stayed in club room, really nice and clean, beautiful view, in downtown near to shopping malls , I love the food there, fast internet, perfect for business & family, helpful friendly staff, and i think will stay in this hotel every time i visit...More

Thank aminadib
Response from SheratonGuangzhou, Public Relations Manager at Sheraton Guangzhou HotelResponded 2 weeks ago

Dear aminadib, Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good location, facilities as well as our service.We are very happy to have you with us and we will continue to strive to provide...More

View more reviews
PreviousNext
12345682
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Business Centre with Internet Access
Free Parking
Meeting Rooms
Room Service
Laundry Service
Concierge
Banquet Room
Conference Facilities
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Multilingual Staff
Breakfast Available
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$144 - US$255 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Guangzhou
#4 Luxury Hotel in Guangzhou
#11 Romantic Hotel in Guangzhou
#15 Business Hotel in Guangzhou
#59 Best Value Hotel in Guangzhou
Room types
Family Rooms, Suites
Details
Price range
US$144 - US$255 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Guangzhou
#4 Luxury Hotel in Guangzhou
#11 Romantic Hotel in Guangzhou
#15 Business Hotel in Guangzhou
#59 Best Value Hotel in Guangzhou
Room types
Family Rooms, Suites
Add Photo Photos
Traveller (547)
Room & Suite (658)
Dining (187)
Pool & Beach (92)
Hotel & Grounds (448)
Bathroom (39)
Business Centre & Event Rooms (13)
Questions & Answers
Ask a question
seowfen
13 August 2017|
AnswerShow all 4 answers
Response from MichaelHilal | Reviewed this property |
Not sure but you can it email the hotel.
0
Votes
Shirleyhue
10 January 2017|
AnswerShow all 7 answers
Response from dvr2020 | Reviewed this property |
simple it is in Tian He district
0
Votes
Room Tips
"look for a room facing out to the sports complex.. go Premier Room for size.."
Read review
"" best view" "perfect service""
Read review
"Club rooms is the best"
Read review
"Top floors offers fantastic views"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite