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Sofitel Guangzhou Sunrich

Ctrip.comUS$108*
View Deal
#17 of 3,408 Hotels in Guangzhou
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$246*
US$108*
Great Deal
US$115*
US$116*
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1,459 Reviews from our TripAdvisor Community

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Showing 1,018: English reviews
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Selangor, Selangor, Malaysia
Reviewed 3 days ago NEW

Hotel staff is helpful. Food on the executive lounge is fantastic with evian water & perrier water. Parma Ham with rock melon and etc. highly recommended. The only problem is that the subway is located about 20 min walk. and the nearest restaurant is about 20 min walks.

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Helpful?
Thank Daniel T
Guangzhou, China
Reviewed 6 days ago NEW

Nice hotel, well kept and clean. Rooms are well kept. Great room service. Not much around but can use taxi. Stay away from the restaurants, food is great but service is slow and waiters do not know the basics of their work and the prices are really crazy Another bad point is the cleanliness of the changing room in the...

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Helpful?
Thank Prosper_981
Reviewed 1 week ago NEW

The design of this hotel was soooo good, the room was spacious and nice, in term of the stay everything was nice the only downside was just I think they over charge their room service, expensive food with an ok taste. Also they need to teach their staffs more english, since even the service center hardly understand what I said.

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Helpful?
Thank Traveller2388
Seoul, South Korea
Reviewed 1 week ago NEW

I must say that, the staffs of the front desk are very friendly and attentive like Mark, Mr. Zhang and others..... However, the services seems to deteriorate a lot since then particular my latest experience during my check out. It was a mess over the front desk counter owning to untrained staffs taking too long on one customer refund process....

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6Thank anonymous a
Bellevue, Washington
Reviewed 1 week ago NEW

I stayed here for a few days and must say everything was incredible!! After complaining about the gross state of the sofa, the staff was kind enough to move me to a suite upstairs. The suite was incredible and like nothing I've ever stayed in! The view was to die for with wrap around floor to ceiling windows providing a...

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Helpful?
Thank seahawksteve
Jakarta
Reviewed 1 week ago

Sofitel Guangzhou is very nice hotel and located in the center of Guangzhou. The staff are friendly and helpfull. Room is nice and clean. Breakfast has many selections. I tried the Chinese restaurant that serve the typical Cantonese food and it is great.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank esantoso
Reviewed 1 week ago via mobile

When I booked in this hotel I was a bit apprehensive as a staff was telling another lady besides the lady who checked me in that customers are complaining about service and room condition. My fear has turned out to be a reality when I stayed in this hotel for 4 days as an Accor member. The front desk staffs,...

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Helpful?
Thank singhawkeye
Uddevalla
Reviewed 1 week ago via mobile

Really bad from start to end. The only thing good is the red wine but for a price of 1100 RMB for a bottle of Ridge Lytton Spring. Service level more like a 2 Star. No sync of the food, order 500 RMB wagu Beef tenderloin medium and comes out rare. All the details fails where it should not in...

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Helpful?
Thank Niclas A
Management S, Manager at Sofitel Guangzhou Sunrich, responded to this review

Dear Niclas A, Bonjour! Thank you for your comments. We are so sorry to read that you did not enjoy your dinner at Le Grill with us. The experience you described causes us concern. Our Director of F&B and Executive Chef personally follow up the issues you noted with the appropriate team members and the necessary steps are being taken...

Schweiz
Reviewed 1 week ago

As Platinum Member i was highly welcomed at the Hotel. Checking-in was done is shorter time. I've got a nice and well maintained room. As i booked a non smoking room, it was a non smoking room, which is for China not usual. Usually the non smoking rooms smells as well..... The selection of food and beverages at Executive Lounge...

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Helpful?
Thank Rolf B
Auckland, New Zealand
Reviewed 2 weeks ago

Sofiltel Sunrich Guangzhou is superbly located close to heart of the city's financial and business district. it is also near some wonderful shopping malls offering all the big brands. In a city as noisy and busy as Guangzhou, it was always lovely to return to the hotel and enter a world of peace and tranquility along with a superb blend...

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Helpful?
Thank markllewellyn2017

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Spa
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Spa
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Strategically located in Tianhe, the most dynamic financial and commercial district of Guangzhou, the hotel is less than a kilometre away from city landmark CITIC Square and a five minutes drive from Guangzhou East Railway Station, the transportation hub connecting Guangzhou, Dongguan, Shenzhen and Hong Kong. Facilities include 493 spectacular Paris style decor rooms and suites, all overlooking TianHe trendy skyline, 5 innovative bars and restaurants,extensive recreational facilities from SoSpa, SoFit 24-hour fitness centre to an indoor pool enjoying a panoramic view. ... more   less 

Additional Information about Sofitel Guangzhou Sunrich

Address: No.988 Guangzhou Avenue Middle, Guangzhou 510620, China
Region: China > Guangdong > Guangzhou
Price Range: RM470 - RM1,103 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Guangzhou Sunrich 5*
Number of rooms: 493
Reservation Options:
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Also Known As:
Sofitel Guangzhou Sunrich Hotel Guangzhou
Hotel Style:
#6 Business Hotel in Guangzhou
#6 Romantic Hotel in Guangzhou
#9 Family Hotel in Guangzhou
#14 Spa Hotel in Guangzhou
#17 Luxury Hotel in Guangzhou
#60 Best Value Hotel in Guangzhou
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Guangzhou Sunrich staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“i was on 25th floor, i would reccomend”
Prosper_981, 19 May 2017 | Read review
“Choose a room with executive privileges! It is well worth whatever extra money you spend!”
seahawksteve, 18 May 2017 | Read review
“Take up Accor membership and work towards status for free upgrades”
Rowbav, 10 May 2017 | Read review
“Worth enquiring about an upgrade.”
DoctorYL, 7 May 2017 | Read review
“Higher and bigger is definitely worth the few extra bucks ”
zubairp2016, 6 May 2017 | Read review
5 of 5
Ctrip.com
US$108* /night
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PricelineUS$115
CheapTicketsUS$116
AMOMAUS$246
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Prices are for 1 room, 2 adults
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