We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
No.988 Guangzhou Avenue Middle, Tianhe District, Guangzhou 510620 China
Lowest prices for your stay
Booking.com
US$113
View deal
Free cancellation until 16/10/22
Reserve now, pay at stay
Expedia.com
US$107
View deal
FindHotel
US$98
View deal
Free cancellation until 16/10/22
Trip.comUS$122
TravelocityUS$107
Hotels.comUS$107
View all 15 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (2906)
Room & Suite (695)
Dining (531)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 4,042 hotels in Guangzhou
Location
Cleanliness
Service
Value
Travellers' Choice
Strategically located in Tianhe, the most dynamic financial and commercial district of Guangzhou, the hotel is less than a kilometre away from city landmark CITIC Square and a five minutes drive from Guangzhou East Railway Station, the transportation hub connecting Guangzhou, Dongguan, Shenzhen and Hong Kong. Facilities include 493 spectacular Paris style decor rooms and suites, all overlooking TianHe trendy skyline, 5 innovative bars and restaurants,extensive recreational facilities from SoSpa, SoFit 24-hour fitness centre to an indoor pool enjoying a panoramic view.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Airport transportation
Business Centre with Internet Access
Valet parking
Wifi
Hot bath
Adult pool
Indoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
ATM on site
Butler service
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
On-demand films
VIP room facilities
Show more
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Modern
Languages Spoken
English, French, Chinese

Location

Full view
71Somewhat walkable
Grade: 71 out of 100
211Restaurantswithin 1 km
10Attractionswithin 1 km
6077Reviews21Q+A100Room tips
Traveller rating
  • 5,384
  • 498
  • 121
  • 40
  • 33
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
Dominique BOULAY wrote a review Aug 2022
14 contributions
I would like to thank all the staff for their kindness and the quality of service they offered me. I would particularly like to thank Michelle for her warm welcome, sympathy and professionalism. She was sincere, helpful and caring 👍🏻 The catering service was also excellent and had a very varied choice (the food was of very good level and the buffet was impeccable). I would particularly like to thank the Pastry and Bakery Chef of your hotel for the quality of his bread, delicious pastries and pastries made as well and as good as in France 🇫🇷👍🏻
Read more
Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Management Sofitel Guangzhou, Revenue Management at Sofitel Guangzhou Sunrich
Responded 1 week ago
Dear guest, Bonjour! Thank you for your Magnifique words, which have been shared with our team. Your recognition towards Michelle Mi, Club Millésime Manager is a great motivation to all of them and the entire team to continually strive to provide more memorable moments for every guest vising our hotel. Your kind words are also shared with Law Chii Ngien, our Executive Pastry Chef and his team member Jackson Chen, Bakery Chef . Your satisfaction with our the hotel pastries and breads is our reward. We hope to see you again soon, and we are looking forward to welcoming you back. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
KHYP2008 wrote a review Jul 2022
Shenzhen, China6 contributions
This hotel was supposed a high quality one, even during 2020 &2021 with the covid impact. In the past few months, the lounge has been closed for breakfast and don't know when to open. You gotta visit the restaurant at 2/F. In July this year, business in terms of number of people resumes back to pre-covid state, summer holidays is on the way. It's not easy to get tables at breakfast, tons of people sitting at the so called Accor Members Zone suddenly. The restaurant got lots of interns and inexperienced staff, a few managers with rich experience were running around and very busy. You will see guest with the hotel bathrobe eating breakfast sometimes, you will see pastry area chef touching and reading cell phone messages once a while with their hands (with glove) while they will serve food with the same hand (and same glove). It's really a disappointing visit.
Read more
Date of stay: July 2022
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Jasmine L wrote a review Jul 2022
1 contribution
We stay at hotel for 2 nights, Ashley from the executive lounge is very friendly and helpful, the cocktail Daiquiri she makes is the best. Our train depart at afternoon,she kindly delay our check out time. If we come back at next time,the Sofia hotel is our first choice.
Read more
Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Ralioz wrote a review Jul 2022
Singapore, Singapore16 contributions56 helpful votes
This place is good. It could be great if staffs are trained better to do their job. People like me traveling on business will have stayed in many places and staff deficiencies are all visible to them.
Read more
Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Andrew W wrote a review Jun 2022
6 contributions1 helpful vote
My wife and I stayed here for 2 nights to celebrate her birthday and fathers day together,...Thanks to duty manager Penny who made us feel welcomed and helped us with a few minor problems. The room we were staying in was nice excepyt for a broken chair and lack of phone charging stations. Thanks to Penny to helped us to enjoy our stay!
Read more
Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
HYSZ2020 wrote a review Jun 2022
Guangzhou, China3 contributions
The breakfast at lounge has been closed for a period of time already in view of the impact of COVID, as a diamond ACCOR member and a loyal guest of this hotel, I totally understand the situation and I feel ok to have breakfast at 2/F temporarily. However, the COVID has been quite under control in GZ these few weeks and you can see the business of the hotel is coming back gradually. You can't even find seats for breakfast during Thursday and Friday when those group of people finished the morning meeting and coming to breakfast......not to mention the Dragon Boat holiday recently. Having breakfast peacefully and comfortably at lounge is quite crucial for me indeed and it's high time we resumed the breakfast at lounge.
Read more
Review collected in partnership with Accorhotels.com
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
FrenchinLisbon wrote a review May 2022
Lisbon, Portugal318 contributions93 helpful votes
Thank you again to the team of the Club Millesime on the 29th which really makes the stay at Sofitel more enjoyable. Michelle and her colleagues / team have been very helpful and ensured all guests had a pleasant time there. A good address when you are in Guangzhou, and definitely worth paying the little extra to access the Club.
Read more
Date of stay: May 2022
Rooms
Cleanliness
Service
Trip type: Travelled on business
Room Tip: ask for a room with a view of Tianhe skyline
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Response from Management Sofitel Guangzhou, Revenue Management at Sofitel Guangzhou Sunrich
Responded 23 Jun 2022
Dear FrenchinLisbon, Bonjour! Thank you for taking the time to review our hotel on TripAdvisor. We are thankful for your specific recognition to Michelle Mi, Club Millesime Manager. It is a great encouragement for her and also to the entire team for continually make our guests Feel Welcome and Valued. Your satisfaction is our reward, and we are looking forward to welcoming you back soon. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Zach wrote a review May 2022
Guangzhou, China5 contributions1 helpful vote
Spent a night here to celebrate our anniversary, and it was again a great stay. We have eaten here many times over the years, but only stayed here a few times before. Upon check-in we were assigned the suite we booked and were informed it'd already been decorated for our anniversary, though we were also still entitled to an upgrade with our membership. We had not stayed in this type of rooms so we went ahead with the upgrade - shout out to Julie at reception for her patience accommodating the change! Lounge experience at Sofitel Sunrich is always fantastic. Happy to see Ashley again as she was also there when we last visited and always made the effort to have conversations with us and making us feel comfortable and welcome. Much appreciated. Jacky also provided exceptional service and demonstrated a high level of professionalism. Lounge is only open 11am-8pm due to the impact of pandemic, understandably. Hope it can get back to normal soon enough as we truly enjoyed having breakfast in the lounge. In general it was a great stay and we highly recommend anyone staying to try the lounge.
Read more
Date of stay: May 2022
Cleanliness
Service
Sleep Quality
Room Tip: Excellent service, good food, nice view of the city.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Management Sofitel Guangzhou, Revenue Management at Sofitel Guangzhou Sunrich
Responded 23 Jun 2022
Dear zacharyluomin, Bonjour! We appreciate very much your great words to describe your experiences when in our hotel, which we have shared with our team. We are glad to learn that our team member Julia Zhu at Front Desk and Ashley Xie at Club Millesime provided Sofitel touches during you stay – Cousu Main service to care of the needs to your anniversary . Your particular highlight of their performance is indeed great recognition for both of them, which additionally motivate the rest of her team to constantly provide more Magnifique experiences to our guests. We thank you for your recommendation. We look forward to your return next time, and want you to know that we truly value you as our guest. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Julie P wrote a review May 2022
1 contribution
We stayed 3 nights at this hotel and like everything about it. Staff were really helpful and efficient ( Lauren Zhang, Crystal, Jenny Liu, Michelle Mi). Very Clean room, thanks to the housekeeper. Meals and drinks are what we were looking for and we were very pleased about the variety of food. And the drinks were very tasty, thanks to club Ivan. Sorry if I forget someone in my comments and thank you so much to make our stay so enjoyable and we bringing home some very good memories.
Read more
Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Management Sofitel Guangzhou, Revenue Management at Sofitel Guangzhou Sunrich
Responded 23 Jun 2022
Dear juliepX4213MW, Bonjour and thank you for your kind words to describe your experience at Sofitel Guangzhou Sunrich, which is a great present to us and we have shared with our team. Your special mention to Guest Relation Manager Lauren Zhang, Duty Manager Jenny Liu, Club Millesime Manager Michelle Mi and her team member Ivan Chen, as well as the housekeeper your kind recognition is definitely an encouragement to the hotel entire team to continuously make more unforgettable memories to every guest staying with us. We are looking forward to your next stay, and wanting you to know that we truly value you as our guest. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Huyen Chi wrote a review May 2022
Guangzhou, China27 contributions2 helpful votes
We stay there on May 17 and we was very welcomed by Blue Lan the manager, he demonstrated lot of professionalism and care about our needs! We will never forget his good attitude and good suggestions he provided Thankfully to the GZ sofitel! See you soon!
Read more
Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Response from Management Sofitel Guangzhou, Revenue Management at Sofitel Guangzhou Sunrich
Responded 23 Jun 2022
Dear Hyenchi, Bonjour! Thank you for your Magnifique words, which have been shared with our team. Your recognition towards Blue Lan, F&B Operation Manager is a great motivation to all of them and the entire team to continually strive to provide more memorable moments for every guest vising our hotel. We hope to see you again soon, and we are looking forward to welcoming you back. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
PRICE RANGE
US$65 - US$145 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel guangzhou sunrich hotel guangzhou
LOCATION
ChinaGuangdongGuangzhouEast Railway Station / Tianhe District
NUMBER OF ROOMS
493
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Sofitel Guangzhou Sunrich
Which popular attractions are close to Sofitel Guangzhou Sunrich?
Nearby attractions include TEEMALL (1.0 km), Parc Central (1.1 km), and Tianhe Festival Walk (0.8 km).
What are some of the property amenities at Sofitel Guangzhou Sunrich?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Sofitel Guangzhou Sunrich?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sofitel Guangzhou Sunrich?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sofitel Guangzhou Sunrich?
Yes, free parking, a parking garage, and valet parking are available to guests.
What are some restaurants close to Sofitel Guangzhou Sunrich?
Conveniently located restaurants include Le Grill, Westin Guangzhou HongMian Chinese Restaurant, and Westin Guangzhou Lobby Lounge.
Are there opportunities to exercise at Sofitel Guangzhou Sunrich?
Yes, guests have access to an indoor pool, a fitness centre, and fitness classes during their stay.
Does Sofitel Guangzhou Sunrich have airport transportation?
Yes, Sofitel Guangzhou Sunrich offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sofitel Guangzhou Sunrich?
Yes, dry cleaning and laundry service are offered to guests.
Does Sofitel Guangzhou Sunrich offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sofitel Guangzhou Sunrich?
The staff speaks multiple languages, including English, French, and Chinese.