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Sofitel Guangzhou Sunrich

Traveller (1249)
Room & Suite (438)
Dining (89)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Strategically located in Tianhe, the most dynamic financial and commercial district of Guangzhou, the hotel is less than a kilometre away from city landmark CITIC Square and a five minutes drive from Guangzhou East Railway Station, the transportation hub connecting Guangzhou, Dongguan, Shenzhen and Hong Kong. Facilities include 493 spectacular Paris style decor rooms and suites, all overlooking TianHe trendy skyline, 5 innovative bars and restaurants,extensive recreational facilities from SoSpa, SoFit 24-hour fitness centre to an indoor pool enjoying a panoramic view.
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Property amenities
Free High Speed Internet (WiFi)
Room Service
Free Parking
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Spa
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Public Wifi
Wheelchair Access
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Room features
Air Conditioning
Minibar
Non-Smoking Rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Value
Safe
HOTEL CLASS
2,120Reviews
1,438Photos
20Q+A
100Room tips
Traveller rating
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  • 109
  • 37
  • 28
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Popular mentions
The room is fantastic although it will be a bit far from the station but still is assessible. The hotel is grand and beautiful. But when we check in, we found that we have repeat a few times about our rooms. They are already confirmed by email why do we have to spend so much
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Review collected in partnership with Accorhotels.com
The customer service team made a great arrangement for my whole stay with welcome drinks and decoration for valentines’s day. the location is near major malls and stations. Live music was at ground floor bar every night
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The room comes in a good size with spacious bathroom. Lavin toiletries are provided in the hotel room. As for breakfast, there is a wide spread of variety but it seems to be quite crowded and no one attended to me after I entered into the restaurant. I have to find my own seat
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Response from h6318-rm, Manager at Sofitel Guangzhou Sunrich
Responded 1 week ago
Dear Rachelshi, Bonjour! Thank you very much for your constructive feedback. It is with sincere regret that we note your dissatisfaction with our breakfast service. The breakfast experience you described causes us concern. It does not represent the quality of service we strive for at our hotel, and for that we sincerely apologise. We have reviewed your feedback in detail with our Director of F&B and the restaurant manager has attended to the problem regarding the service issue as you mention to us. We can assure you that the necessary steps are being taken to avoid such situations from happening again. We hope you will give us the opportunity of welcoming you again in the near further. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich
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Had a great experience with the hospitality of the Hotel. That was topped with a great 90 minute massage at the Spa with the great masseuse Lisa that was able to relieve me from my back pain that I have been suffering from all week traveling for business around China. Highly
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My family and I was at the Sofitel for the end of 2018. First time for my son to move to Guangzhou, we stayed a few days. That was a real pleasure to discover during the check-in, we had chosen to be a special client. That why we enjoyed free things (better room, private club
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12345688
Yes they have buffet. Many small restaurants just outside the hotel as well
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Considering this kind of hotel standards in China i assume that main restsurant offers buffet dinner formula until 9 pm at least
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Yes it does, works really well, we are going to stay there again as well. Enjoy the fair.
1 vote
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Hi there. They did in October last year and there were a lot of people catching them. We decided to get a taxi back on one of the days as we didn't want to wait for the bus - I would suggest finding out where you can catch them from as we wasted quite a bit of time locating the right area to catch them from. If you contact the hotel directly they should be able to tell you what times the buses leave and return, and what is the best way to secure a place this year. Enjoy!
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1234
"Pay a bit more to get the executive floor room"
"Try to get a room high up unless you are afraid of heights."
"Avoid the rush time (11AM to 2PM) to Check-in or Check-out if possible"
"The standard rooms are luxurious but the suites are a whole other class and well worth the extra money."
"choose non smoking floor."
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12345620
PRICE RANGE
US$120 - US$312 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel guangzhou sunrich hotel guangzhou
LOCATION
ChinaGuangdongGuangzhou
NUMBER OF ROOMS
493
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