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Sofitel Guangzhou Sunrich

1,684 reviews
#14 of 3,562 Hotels in Guangzhou
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Traveller (932)
Room & Suite (385)
Dining (77)
Overview
  • Excellent70%
  • Very good22%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“club millesime”(30 reviews)
“bathroom mirror”(11 reviews)
“accor hotels”(13 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (1,684)Write a Review
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All reviewsclub millesimebathroom mirroraccor hotelsluxury roomclub floorbeautiful hotelspecial thankscanton fairplatinum memberamazing stayindoor poollate checkbusiness triprooms are spaciouschinese restaurantexecutive loungetianhe district
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11 - 15 of 1,142 reviews
Reviewed 7 January 2018

We arrived very early (8am) after a night flight from BKK and were allowed to check in early... which was perfect and much appreciated. Hotel is quite far from the subway/metro... but easy enough to get a taxi (we opted to walk, but wouldn't next...More

Thank James G
Response from Management S, Guest Experience Manager at Sofitel Guangzhou SunrichResponded 2 weeks ago

Dear James G, Bonjour! We appreciate that you took the time to provide us your feedback on TripAdvisor about your stay. It is our privilege to assist our guests.We also thank you for your recognition towards our Chief Concierge Kevin Luo and his team member...More

Reviewed 1 January 2018

Hotel is located roughly 40-50 minutes by car to the city centre of Guangzhou from the Baiyun International Airport. Check was rather "bumpy" as the front counter staff was rather junior and did not ask for help until I prompted to see the manager. I...More

Thank john_gpjm
Response from Management S, Manager at Sofitel Guangzhou SunrichResponded 12 January 2018

Dear john_gpjm, Bonjour! We sincerely appreciate you taking the time to provide us with your feedback. We are sorry that we did not handle the check-in situation better and we have spoken with FO team so that the same problem will not happen in the...More

Reviewed 31 December 2017

It is a very great experience staying at this hotel. We receive a warm welcome and great service at the Club Millesime, special thanks to the manager Icy and the vice manager Jade and the crew of course who provide us with warm hospitality. The...More

Thank Nicole C
Response from Management S, Manager at Sofitel Guangzhou SunrichResponded 12 January 2018

Dear Nicole C, Bonjour and we would like to thank you for your positive review and your kind words. We are delighted to know that you enjoyed your stay at Club Millésime. We are also thankful for your specific recognitions to Icy Chen, Club Millésime...More

Reviewed 30 December 2017

everything was perfect, except that the check-in and check-out experience was kinda slow i feel, breakfast was great but was too busy that could not try the happy hr in the lounge thou, overall all the staffs are excellentMore

Review collected in partnership with Accorhotels.com
Thank wildarms
Response from Management S, Manager at Sofitel Guangzhou SunrichResponded 12 January 2018

Dear wildarms, Bonjour! We sincerely appreciate very much your kind words to describe your recent stay with us and it has been shared with our entire team. We thank you very much for your constructive feedback to check-in and check-out and the necessary steps are...More

Reviewed 28 December 2017

Sofitel is located in a convenient location, just a 5-minute taxi ride from Guangzhou East Train Station. Once you entered the hotel, you will feel the artistic style and the details of French. Artistic decoration is all over the hotel. The small details which improve...More

1  Thank AnDy_Tse_829
Response from Management S, Manager at Sofitel Guangzhou SunrichResponded 12 January 2018

Dear AnDy_Tse_829, Bonjour! Thank you for taking the time to review our hotel. We are pleased to read your appreciation of Sofitel brand French flare in our hotel. We are glad to read that the offering of our Sleep Menu can give you a comfortable...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Room Service
Free Parking
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$128 - US$330 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Guangzhou
#6 Romantic Hotel in Guangzhou
#13 Spa Hotel in Guangzhou
#14 Luxury Hotel in Guangzhou
#42 Best Value Hotel in Guangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$128 - US$330 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Guangzhou
#6 Romantic Hotel in Guangzhou
#13 Spa Hotel in Guangzhou
#14 Luxury Hotel in Guangzhou
#42 Best Value Hotel in Guangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (932)
Room & Suite (385)
Dining (77)
Pool & Beach (11)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
Ask a question
testadom
8 January 2018|
Answer
Response from john_gpjm | Reviewed this property |
This was given to me when I email the hotel. Make sure you print it out real BIG as some drivers may have visual impairment! Please drive me to / 请送我去 Hotel Name: Sofitel Guangzhou Sunrich/ 酒店名:广州圣丰索菲特酒店 Hotel Adress: No... More
1
Vote
wancer c
1 November 2017|
AnswerShow all 2 answers
Response from Hazelmenon | Reviewed this property |
You can write in to make requests for the booking of the mtg room. State your reservation ID & request. They are very efficient.
0
Votes
Ali A
27 April 2017|
Answer
Response from dactrader | Reviewed this property |
No halal food there and you'll need to contact the hotel directly for rates
0
Votes
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Room Tips
"Go somewhere else."
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"The higher the better!"
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"most of the rooms are quiet and clean. no worries"
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"Get the club level room. The service and view are out of this world."
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