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Hilton Guangzhou Tianhe

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#13 of 3,375 Hotels in Guangzhou
Certificate of Excellence
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Hilton Guangzhou Tianhe
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700 Reviews from our TripAdvisor Community

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Showing 443: English reviews
Hong Kong, Hong Kong
Reviewed yesterday NEW

The staff made extra efforts to provide good service. Makes a tired traveler welcome after a tiring day. The Executive Lounge staff are very friendly and made an exception to give me a glass of wine - just what I need to refresh while waiting for check in formality.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank R8653VMdanielc
London, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 2 September 2016

Excellent hotel. Facilities are top notch. Great executive lounge with excellent views and staff and adequate nibbles. Had to push for a Hilton Diamond upgrade though after initially been told I had already been upgraded to a deluxe (I booked a deluxe).

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3Thank Yin W
About Hotel's Favourite Review
Hilton Guangzho... T, Manager at Hilton Guangzhou Tianhe, responded to this review

Just wanted to thank you for your recent stay here at Hilton Guangzhou Tianhe! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon!

Chicago
Reviewed 2 days ago NEW

Stayed for one night for business in Guangzhou. The hotel is conveniently located near the train station as well as my company's locale office. My firm has a great negotiated rate. Only restaurant that I used was for breakfast and the buffet was very good had a great assortment of both Western and Asian food. The rooms, décor, and facilities...

Review collected in partnership with Hilton Hotels & Resorts
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Thank SDJM
Hong Kong, China
Reviewed 2 weeks ago

Check-In experience is not good at all. I booked a Deluxe room and made a strong request that I must need a DVD player in the room way before already. When I first arrived the hotel, the main lobby is packed with people - lucky I am able to check-in in the Executive Lounge. They explained that upgrade is not...

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Thank Gloson
London, United Kingdom
Reviewed 2 weeks ago

Had a good experience in this hotel previously, however this visit was very disappointing. Booked and paid extra for a room with a view of the city (south facing). Also emailed to confirm that I would be arriving at 3pm (check in time as advertised by the hotel). We did not get our room until 5:20pm. We were also "upgraded"...

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2Thank Yin W
Shanghai, China
Reviewed 2 weeks ago

I stayed with Hilton Guangzhou Tianhe just after 2017 New Year. Overall, I was satisfied with this stay, and very impressed by the food, facility and service there. As Hilton Hhonors Gold tier member, I was able to be upgraded to executive room. The room itself was spacious and well-maintained. The TV is HD. The working desk and chair are...

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Thank wsc1021
London, United Kingdom
Reviewed 4 weeks ago via mobile

Only stayed two nights but was very nice. The staff were very polite and helpful. The interiors were great. Would definitely recommend. I did not get a chance to use the gym and pool facilities but it seems very nice !

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Thank aadavi
Reviewed 15 January 2017

Fashionable hotel with nice design elements. Small rooms, but perfectly comfortable with a good desk. Sparse on the bathroom amenities, lacking things such as hand lotion, which you'll appreciate after walking around Guangzhou all day. This hotel is situated in the heart of the business district, and there isn't much happening in the neighborhood -- not even a nearby bar...

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1Thank Sam R
Reviewed 12 January 2017

Ms Jenny Li, Supervisor of the T Lounge & Bar (on the ground floor), offered exceptional service to us. The food was promptly served and with warm hospitality. She made conversation with us which was appreciated. The concierge staff, on the other hand, could do with better English and more initiative to build rapport with international guests. The room was...

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Thank TNHongKong
Tokyo, Japan
Reviewed 11 January 2017

I am very difficult to define this hotel. When you enter the lobby for the first time, you can really meet the luxurious lobby of a huge size. Building is also futuristic design However, this hotel pursues a luxury hotel, but the room is really small. Level of hotel in Hong Kong There are so many executive rooms and floors....

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Thank iris3847

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Conveniently located in Guangzhou’s central business district, Hilton Guangzhou Tianhe is just 40 minutes by road from Baiyun International Airport and a few minutes away from a transport hub that provides a 20-minute Metro ride to the airport, speedy train and bus links to Shenzhen and Hong Kong. The 498 spacious guestrooms and suites offer the very latest amenities and comforts designed to make your stay carefree and relaxing. Each room is tastefully decorated in contemporary design, while floor-to-ceiling windows provide unrivalled views of the city’s skyline. Wireless internet access, high definition TV and DVD player round out the Hilton vision of giving guests innovative retreats that embrace a sense of well-being ... more   less 

Additional Information about Hilton Guangzhou Tianhe

Address: No.215 Linhe Xiheng Road, Tianhe, Guangzhou 510500, China
Region: China > Guangdong > Guangzhou
Price Range: RM504 - RM1,297 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Guangzhou Tianhe 5*
Number of rooms: 498
Reservation Options:
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Also Known As:
Hilton Guangzhou Tianhe Hotel Guangzhou
Hotel Style:
#8 Family Hotel in Guangzhou
#9 Business Hotel in Guangzhou
#11 Spa Hotel in Guangzhou
#13 Luxury Hotel in Guangzhou
#18 Romantic Hotel in Guangzhou
#56 Best Value Hotel in Guangzhou
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Guangzhou Tianhe staff and other travellers.
9 questions
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Lancaster, Pennsylvania
malaysia
Indore, India
over a year ago
Indore, India
over a year ago

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Questions? Get answers from Hilton Guangzhou Tianhe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was 3rd closest to the lift, but the sound-proofing was done so well that it wasn't an issue at all.”
 of 5 bubbles TNHongKong, 11 Jan 2017 | Read review
“Evian not free. Don't eat.”
  • Bathroom
  • Executive room
  • Executive room
  • Executive room
  • Executive room
 of 5 bubbles iris3847, 11 Jan 2017 | Read review
“Higher floors can have a better night view of Guangzhou”
 of 5 bubbles db52579, 1 Dec 2016 | Read review
“the executive floors are very nice, top 4 floors”
 of 5 bubbles mick_se11, 16 Nov 2016 | Read review
“The rooms on the front of the building offers a great view of GZ skyline and even Canton Tower.”
 of 5 bubbles 17rubenf, 8 Nov 2016 | Read review
5 of 5