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Hilton Guangzhou Tianhe

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Traveller (804)
Room & Suite (355)
Dining (123)
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Conveniently located in Guangzhou’s central business district, Hilton Guangzhou Tianhe is just 40 minutes by road from Baiyun International Airport and a few minutes away from a transport hub that provides a 20-minute Metro ride to the airport, speedy train and bus links to Shenzhen and Hong Kong. The 498 spacious guestrooms and suites offer the very latest amenities and comforts designed to make your stay carefree and relaxing. Each room is tastefully decorated in contemporary design, while floor-to-ceiling windows provide unrivalled views of the city’s skyline. Wireless internet access, high definition TV and DVD player round out the Hilton vision of giving guests innovative retreats that embrace a sense of well-being
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Property amenities
Pool
Business Centre with Internet Access
Room Service
Free Parking
Wheelchair Access
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Airport Transportation
Public Wifi
Paid Wifi
Paid Internet
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Outdoor pool
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Smoking rooms available
Accessible rooms
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Business
Quiet
HOTEL CLASS
Hotel links
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Reviews & more
950Reviews
1,161Photos
11Q+A
100Room tips
Traveller rating
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I had made a booking for 28 Nov to 1 Dec direct from the website due to a biz trip with a delegation. I decided to stay in another hotel and did not cancel the booking. The rest of the delegates proceeded to stay in Hilton. On 28 Dec, I rec a email to charge me for 1 night cancel
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Stayed here for 3 nights. Comfortable and spacious. Very good and comprehensive buffet breakfast. The hotel is near the city wall where you can go up and cycle around. Do eat at the ground floor which have a better spread. Not very near to the MRT and the Clock tower
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Response from Hilton Guangzho... T, Public Relations Manager at Hilton Guangzhou Tianhe
Responded 2 days ago
Dear valued guest, thank you for staying with Hilton Guangzhou Tianhe and thanks for your comments. It is a great honor to know that you are satisfied with our hotel ambiance. It is true that our hotel is a perfect place for vacation where you could escape from the hustle and bustle life. Look forward to seeing you again soon. Thanks for your recognition which will allow us to keep making progress in the future.
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Hotel is 10 mins walk away from the Guangzhou East train station, with metro under the station. Lots of eateries around the area and convenient to most attractions by metro. You can arrange complimentary shuttle service to and from the train station, but I am not sure if they do
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Review collected in partnership with Hilton Hotels & Resorts
Response from Hilton Guangzho... T, Public Relations Manager at Hilton Guangzhou Tianhe
Responded 2 weeks ago
Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest room views. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!
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I just wanted to take the opportunity to say thank you. This was one of the best hotel experience I had in a very long time. Impeccable service, an outstanding customer service mentality and attitude by each staff member I encountered. I would highly recommend this hotel to anybo
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Response from Hilton Guangzho... T, Public Relations Manager at Hilton Guangzhou Tianhe
Responded 2 weeks ago
Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest room views. Thank you very much for your support. We intend to make every effort to ensure your stay with us an enjoyable and memorable experience. We hope to welcome you back soon!
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+6
This is my first time staying in this hotel. Location is nice which is closed to Guangzhou East Railway Train Station. Room is tidy and clean. Hotel staffs are very friendly and supportive. Room Check-in is a bit slow which needs more 15min. The Chinese restaurant food is nice an
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Response from Hilton Guangzho... T, Public Relations Manager at Hilton Guangzhou Tianhe
Responded 3 weeks ago
Dear valued guest, thank you for staying with Hilton Guangzhou Tianhe and thanks for your comments. It is a great honor to know that you are satisfied with our hotel ambiance. It is true that our hotel is a perfect place for vacation where you could escape from the hustle and bustle life. Thanks for your suggestions regarding the Check-in and we will figure out solutions for this. Look forward to seeing you again soon. Thanks for your recognition which will allow us to keep making progress in the future.
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Professional photo exclusively commissioned by TripAdvisorHilton Guangzhou Tianhe
The King Hilton Deluxe Room at the Hilton Guangzhou Tianhe
after temporary treatment
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Are power converters supplied by hotel?
No, but I was able to plug in all my electronics without any issues.
1 vote
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How far is the hotel from the Conton fair?
It is a 20-25 minute shuttle ride
0 votes
Do you offer a free shuttle to the Canton Fair in October?
I am not sure about transepttation. However they were very helpful in getting me transportation and private drivers and guides as well as taxis that were cheap to get around the city
1 vote
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Is outdoor swimming pool heated and warm enough for swimming?
Yes the pool is heated and can be used all year although it is nearly always empty. The adjoining gym is excellent.
0 votes
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Is there a pick up service from the East Railway Station? Thanks
I am quite sure they have pick up services, but you need to call them ahead of time. I only used the drop off services from the hotel.
0 votes
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Previous
"Best view of high buildings of Guangzhou"
"We were on business, so all rooms are OK."
"The rooms from conversations with others in the hotel that stayed on various floors is that the rooms are all exceptionally quiet"
"Just don't go here, trust me."
"All the rooms are good. Hotel is quiet."
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PRICE RANGE
US$120 - US$247 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton guangzhou tianhe hotel guangzhou
LOCATION
ChinaGuangdongGuangzhou
NUMBER OF ROOMS
498
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