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Hilton Guangzhou Tianhe

HiltonUS$112*
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#19 of 3,409 Hotels in Guangzhou
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$264*
US$112*
Great Deal
US$122*
US$121*
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Hilton Guangzhou Tianhe
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755 Reviews from our TripAdvisor Community

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Showing 481: English reviews
hong kong, Hong Kong
Reviewed 3 weeks ago

Modern brand name hotel, well organized, polite staffs, with good service, good food, good location, relax in bar with light music, good atmostphere & serivice, that is the brand name hotel we should stay over the world

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank chikeungkennethw
Hilton Guangzho... T, Public Relations Manager at Hilton Guangzhou Tianhe, responded to this review

Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest room views. Thank you very much for your...

Mexico
Reviewed 3 weeks ago

This is an old hotel which looks very tired. For some reason the rooms are very well done and nice but the lobby looks old and tired. The front desk is a disaster, they are slow, cannot understand english well and need major training. Especially the ones in the white jackets do not even approach them. They would take 20-30...

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Helpful?
Thank LuxWorldTraveler
Hilton Guangzho... T, Public Relations Manager at Hilton Guangzhou Tianhe, responded to this review

Thank you for staying with Hilton Guangzhou Tianhe. We appreciate your feedback following your recent stay with us. We sincerely regret that our hotel did not live up to your expectations. We sincerely apologize for not providing you effective check-in service at your arrival. We do value your patronage of our hotel. However, we sincerely regret that we are unable...

Jerusalem, Israel
Reviewed 3 weeks ago

we stay at the hotel during canton fair,from the check in the sttaf are great and helpfull,the service was excellent,great executive lounge, the hotel is few blocks away from the east railroad,for sure I would return next time I am in Guangzhou

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank BenyFogel
Hilton Guangzho... T, Public Relations Manager at Hilton Guangzhou Tianhe, responded to this review

Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest room views. Thank you very much for your...

Reviewed 4 weeks ago

Location is peaceful around, but the hotel is great and the staff is great. Few blocks away from the north railroad , great if you travel to hk or any other city. Overall great hotel and staff top notch!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Kmproduct
Hilton Guangzho... T, Public Relations Manager at Hilton Guangzhou Tianhe, responded to this review

Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest room views. Thank you very much for your...

Dongguan, China
Reviewed 4 weeks ago

The Hilton Tianhe is always an excellent choice for Guangzhou. The beds are Western style and soft, the staff speaks adequate to excellent English, and the hotel is spotlessly clean and quiet. These are not always guaranteed in China! It is very convenient to the Guangzhou East Railway Station, and equidistant between two metro stops, Guangzhou East Railway and Linhe....

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Jill S
Hilton Guangzho... T, Public Relations Manager at Hilton Guangzhou Tianhe, responded to this review

Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest room views. Thank you very much for your...

Reviewed 4 weeks ago via mobile

Stayed at hilton tianhe during my last visit to guangzhou! The staff , complimentry happy hour and lavish breakfast made my stay awesome! Location is great .... and shuttle service to Guangzhou east railway station (if travelling to from hk) is a great add on! Will surely visit again!

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Helpful?
Thank Jatin B
Hilton Guangzho... T, Public Relations Manager at Hilton Guangzhou Tianhe, responded to this review

Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest room views. Thank you very much for your...

Reviewed 4 weeks ago via mobile

Expect long wait at check in during trade fair times. Buffet is average for breakfast and dinner . Italian restaurant not bad, great decor but food less than good. Good sized rooms, very slow wifi. Good gym , pool good. Staff excellent if they can speak English. Very close to the train station , 10mins walk . Close to the...

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Helpful?
Thank 277rikid
Hilton Guangzho... T, Public Relations Manager at Hilton Guangzhou Tianhe, responded to this review

Thank you for staying with Hilton Guangzhou Tianhe. Please accept our sincere apologies for not being able to bring you a pleasant stay. In the meantime, thank you for your comments regarding food quality, we will look into this immediately. Constructive reply is appreciated and often helpful toward improving our services in the future. Again, we sincerely apologize for the...

Glasgow
Reviewed 4 weeks ago

Stayed recently during Canton Fair (despite not being in town for that event). Hotel was busy but I have to say the service throughout was excellent and well above the standards I have come to find in China overall. On the first night I had dinner in the cafe on the 2nd floor and my food was very slow to...

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Helpful?
Thank Daniel A
Hilton Guangzho... T, Public Relations Manager at Hilton Guangzhou Tianhe, responded to this review

Dear valued guest, thank you for staying with Hilton Guangzhou Tianhe and thanks for your comments. It is a great honor to know that you are satisfied with our hotel ambiance. It is true that our hotel is a perfect place for vacation where you could escape from the hustle and bustle life. Thanks for your suggestions regarding the cleaning...

Brooklyn, New York
Reviewed 4 weeks ago via mobile

This was my first time staying at the Hilton Guangzhou. The hotel was very nice. The check in was quite efficient even though the hotel was fully booked for the Canton Fair. Prior to check in, I received numerous emails concerning my stay which was also very nice. I was even upgraded to a suite! We stayed on the executive...

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Helpful?
Thank schwekye
Hilton Guangzho... T, Public Relations Manager at Hilton Guangzhou Tianhe, responded to this review

Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest room views. Thank you very much for your...

Oeiras, Portugal
Reviewed 23 April 2017

As a 5 star hotel one would expect an exceptional ‘everything’. Unfortunately, that is not what can be found at this hotel. Despite the two restaurants and two bars, the swimming pool and gym, spacious rooms and kind staff, one of the most critical issues in a hotel is not achieved: quality of sleep. If one had the unfortunate to...

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Helpful?
Thank sptsilva
Hilton Guangzho... T, Public Relations Manager at Hilton Guangzhou Tianhe, responded to this review

Thank you for staying with Hilton Guangzhou Tianhe. Please accept our sincere apologies for not being able to bring you a pleasant stay. In the meantime, thank you for your comments regarding environment and hotel’s facilities issues, we will look into this immediately. Constructive reply is appreciated and often helpful toward improving our services in the future. Again, we sincerely...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Conveniently located in Guangzhou’s central business district, Hilton Guangzhou Tianhe is just 40 minutes by road from Baiyun International Airport and a few minutes away from a transport hub that provides a 20-minute Metro ride to the airport, speedy train and bus links to Shenzhen and Hong Kong. The 498 spacious guestrooms and suites offer the very latest amenities and comforts designed to make your stay carefree and relaxing. Each room is tastefully decorated in contemporary design, while floor-to-ceiling windows provide unrivalled views of the city’s skyline. Wireless internet access, high definition TV and DVD player round out the Hilton vision of giving guests innovative retreats that embrace a sense of well-being ... more   less 

Additional Information about Hilton Guangzhou Tianhe

Address: No.215 Linhe Xiheng Road, Tianhe, Guangzhou 510500, China
Region: China > Guangdong > Guangzhou
Price Range: RM466 - RM1,090 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Guangzhou Tianhe 5*
Number of rooms: 498
Reservation Options:
TripAdvisor is proud to partner with Ctrip TA, Hilton EMEA, Booking.com, Orbitz, Expedia, Agoda, Travelocity, Priceline, Hotwire, Hotels.com, Cancelon, getaroom.com, TripOnline SA, HotelQuickly and Hotel.de so you can book your Hilton Guangzhou Tianhe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Guangzhou Tianhe Hotel Guangzhou
Hotel Style:
#8 Family Hotel in Guangzhou
#9 Business Hotel in Guangzhou
#16 Spa Hotel in Guangzhou
#18 Romantic Hotel in Guangzhou
#19 Luxury Hotel in Guangzhou
#57 Best Value Hotel in Guangzhou
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Guangzhou Tianhe staff and other travellers.
9 questions
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Lancaster, Pennsylvania
malaysia
Indore, India
over a year ago
Indore, India
over a year ago

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Questions? Get answers from Hilton Guangzhou Tianhe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not chose rooms facing the military academy nor next the lifts hall”
sptsilva, 23 Apr 2017 | Read review
“Easy access to anywhere of Guangzhou and Hong Kong”
Z2651RRscotts, 22 Apr 2017 | Read review
“Don't expect any hospitality from the hotel staff or management.”
, 1 Apr 2017 | Read review
“Our room was 3rd closest to the lift, but the sound-proofing was done so well that it wasn't an issue at all.”
TNHongKong, 11 Jan 2017 | Read review
“Evian not free. Don't eat.”
  • Bathroom
  • Executive room
  • Executive room
  • Executive room
  • Executive room
iris3847, 11 Jan 2017 | Read review
5 of 5
Hilton
US$112* /night
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Ctrip.comUS$122
Booking.comUS$121
TripAdvisorUS$112
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Prices are for 1 room, 2 adults
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