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The Westin Pazhou

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#6 of 3,384 Hotels in Guangzhou
Certificate of Excellence
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The Westin Pazhou
The Westin Pazhou
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344 Reviews from our TripAdvisor Community

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Showing 217: English reviews
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Mumbai
Reviewed today NEW

Dear Manager, I am writing this letter to express my gratitude and thankfulness towards your Chief Concierge Manager Victor Sun. I am very happy with your hotel Westin Pazhou due to the very helpful and kind staff of your hotel. On the 22nd of February I came to Guangzhou for an exhibition and business to attend to. As soon as...

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Helpful?
Thank Dipesh p
Brisbane, Australia
Reviewed 5 days ago NEWvia mobile

This is the 2nd time at this hotel this time I'm more than impressed by everything the staff, quality of food ,gym . These would have to be the most comfy beds in China nothing is to much drama for the staff. May I suggest pay the extra for the executive lounge it's worth it's wait in gold for a...

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Helpful?
Thank skinnyb1408
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear skinnyb1408, Thank you for staying at The Westin Pazhou again and taking time to share your experience with us on Tripadvisor. It is our greatest pleasure to know that the award-winning Heavenly Bed has given you a superior night's rest and bring you renewal. And we're also honor to hear your compliments towards our Executive Lounge and attentive services....

Reviewed 2 weeks ago via mobile

Has been here for a night and can say it is nice here. Busy outside for the exhibition and hotel is full, but still they know how to handle a flood of costumer and are good prepared. Stay was good and the buffet was really beautiful , they quickly refill and very helpful for special orders. But this already well...

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Helpful?
Thank Christian G
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear Christian G, Thank you for being a big fan of Westin and choosing The Westin Pazhou this time! We are thrilled to know that you had a comfortable stay and enjoyed a lovely buffet with us. We sincerely look forward to seeing you again and bring you more renewal Westin experience!

Bratislava, Slovakia
Reviewed 3 weeks ago

Came for about 5 nights as SPG platinum member. Airport pick up worked fine as well as the Check-In procedure. Upgrade available as per my member benefits. Room very nice and modern. Bed is amazing as always in Westin. Will for sure be back. Really nice place.

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Helpful?
Thank DomenicArnz
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear DomenicArnz, Thank you for choosing The Westin Pazhou and taking time to rate us on Tripadvisor. It is our honored to know that you, our platinum member, have enjoyed your stay. We really appreciate your kind recognition to our limosine service, efficient check-in, spacious room and amazing Heavenly Bed. It will be a great encouragement for us to constantly...

Quezon City, Philippines
Reviewed 3 weeks ago via mobile

Stayed here for 3 nights to attend a convention. Location is top as you can access the convention center from the hotel's 3/F. Aside from the convention center there's nothing really around the hotel. No restaurants or shops nearby. The hotel rooms are huge and bathroom has separate shower stall and bathtub. Itching to complain about here. The quality of...

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Helpful?
Thank Daniel_MNL
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear Daniel_MNL, Thank you for staying at The Westin Pazhou and taking time to share your experience. It’s our honor to know that we have offered you convenience to the Canton Fair Complex during your business trip. At the same time, your feedback towards surrounding attractions is highly appreciated, and it is very important for us to improve. We sincerely...

Reviewed 3 weeks ago

I've been here many times, always at executive floors but this year the attention @ the Executive Lounge was superb. Natalie and the personal take care of us making us feel at home. An apart for the spanish chef, their care and consideration with the guest are something you can't find often. Thanks to all guys and hope to see...

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Helpful?
Thank have4all
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear have4all, It is truly glad to know that you enjoyed your stay at The Westin Pazhou. It brings inexpressible delight to us when you mentioned our Executive Club made you feel like home. We are honored to make your stay a renewal. Hopefully we will see you again soon!

Shanghai
Reviewed 4 weeks ago

All the satisfaction of me, happy way, breakfast, gym, the room comfortable and clean, the location is Riverview, unfortunately there is no commercial street around, go out all need a taxi, the next hope to experience the next suite

Review collected in partnership with this hotel
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Helpful?
Thank LingfengLei
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear LingfengLei, It's our honor to know that you enjoyed your stay here, and our facilities and food met your expectations. We really appreciate the time you spent to share your experience with us. Next time maybe you could try to take the subway, which is only 5 minutes walk from our hotel, to the heart of downtown in 15...

Beijing, China
Reviewed 4 weeks ago

Nice experience and warm service.I love this hotel very much.I will come again when next time i go to Guangzhou.At last,i wanna say thank you for the FOM of excusive lounge.I do really look forward to the next vocation.

Review collected in partnership with this hotel
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Helpful?
Thank yangchuan
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear yangchuan, Thank you for taking time to review The Westin Pazhou. It is our pleasure to know that you enjoyed your stay with us. Your recognition towards our attentive services and professional staffs will be a great encouragement for us to constantly offer personalized services to valuable guests like you. We sincerely look forward to meeting you soon!

Seoul
Reviewed 4 weeks ago

Peole working there wre ok and nice but lack of bar facility and the level of Spoken English coulbe be beeter so I suggest they need to imrprove their facility in bar and etc. People working at restaurtat could speak English better

Review collected in partnership with this hotel
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Thank IGOGOGOGOGO
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear IGOGOGOGOGO, Thank you for choosing The Westin Pazhou and kindly share your comments with us. We regret to learn that we did not meet your expectations in bar facility and language skills of our staffs. We have already shared your feedback with our management team and see how we can improve our service to bring you a renewal experience....

Shanghai, China
Reviewed 4 weeks ago

I was on business travel ang coughed a lot when checking in the hotel. Bob Chen at front desk warmly welcomed me and prepared hot coke with ginger for me. Its magical power helped me have a good sleep. Thanks so much! This is the warmest welcome I have ever had in SPG.

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Thank 705,610,460
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear guest, Thank you for staying at The Westin Pazhou and sharing your experience on Tripadvisor. We are thrilled to know you have experienced the warmest welcome at our hotel. It is our honor to offer you comfort and care during your stay. Hopefully you get much better now and we sincerely look forward to making your next visit a...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Breakfast Available
Official Description (provided by the hotel)
The Westin Pazhou, a landmark hotel situates in Area C of the Canton Fair Complex, embracing views of both the Pearl River and city skyline, and enjoying enviable position of being the only hotel with direct access to the Canton Fair Complex. It only takes you 1 minute to Poly World Trade Center Expo, and 5 minutes to the nearest metro station. Convenient location provides you an effective exhibition experience, and our exclusive services must make your stay a renewal. Moreover, we are the only hotel which provides hotel golf cart shuttles in the exhibition hall. After a busy day, treat yourself in one of the Westin spacious and comfortable guest rooms and suites, eat well in sumptuous dining venues, host your events in extensive and highly flexible event spaces, and nourish yourself in the Westin signature Workout Studio and Westin Heavenly(R) SPA. Every element here is designed for a better you. ... more   less 

Additional Information about The Westin Pazhou

Address: No.681 Fengpu Middle Road, Haizhu District | Area C, Canton Fair Complex, Guangzhou 510335, China
Region: China > Guangdong > Guangzhou
Price Range: RM505 - RM2,696 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Pazhou 5*
Number of rooms: 325
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Ctrip TA, Starwood APAC, Hotels.com, Priceline, Cheap Tickets and Agoda so you can book your The Westin Pazhou reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Pazhou Guangzhou Hotel Guangzhou
Hotel Style:
#5 Spa Hotel in Guangzhou
#6 Luxury Hotel in Guangzhou
#17 Business Hotel in Guangzhou
#79 Best Value Hotel in Guangzhou
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Pazhou staff and other travellers.
1 question
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Los Angeles, California

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Questions? Get answers from The Westin Pazhou staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The views of the river are something you can't avoid to have”
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“Try to get a room that faces the city as the other side is essentially a slum”
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“Enjoy the best view from top Level rooms!”
 of 5 bubbles hst20162016, 28 Dec 2016 | Read review
“Views on the higher floors were amazing!”
 of 5 bubbles funtravel8888, 27 Dec 2016 | Read review
5 of 5