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White Swan Hotel

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#20 of 3,300 Hotels in Guangzhou
Certificate of Excellence
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95 Reviews from our TripAdvisor Community

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Showing 64: English reviews
Los angeles
Reviewed 2 days ago NEW

Bad airbnb rental resulted in stay at the White Swan Hotel and saved the day. What a beautiful hotel with views of the Pearl River and a terrific location by the Shamain shopping and restaurants. In the restored foreign section like tsin tin di in Shanghai. And a Kafelaku coffee lounge near by where we had to sample the Civet...

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Helpful?
Thank marshalll705
Los Angeles, California
Reviewed 5 days ago NEWvia mobile

Recently renovated this hotel is a shining gem on the riverfront- steps away frome the river and the quaint Shamian with restaurants and stores, perfect for a morning stroll or exercise. Excellent club lounge and very impressive breakfast buffet with gorgeous views of the water through giant windows. The staff are very professional and warmly catering. Rooms come in dark...

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Helpful?
Thank panamtravelkid
Los Angeles, California
Reviewed 2 weeks ago

I logged on to TripAdvisor and browse my reviews and just realized I forgot to write something about White Swan Hotel. For me, this is a hotel with sweet memory. The first time I stayed in this hotel was back in 1992. At that time, it was one of the only four 5-Star hotels in Guangzhou and I was really...

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Thank gchen2328
Spartanburg, South Carolina, United States
Reviewed 2 weeks ago

I stayed here during the Canton Fair in October. The location is not close to the fair but you can take a 45 minute ferry ride from the hotel to the fair and back. Breakfast on the ferry and have beverage on the way back. Unless you stay walking distance from fair, it does not get better than this. I...

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Helpful?
Thank Ed M
Management response:

Dear guest, thank you for staying at White Swan Hotel and give us your valuable feedback. We are glad to hear that you enjoyed your stay with us and the service on boat. Thank you again for your valuable comments and look forward to welcoming you again at another occasion. White Swan Hotel

sydney
Reviewed 4 weeks ago

Very spacious room with a wonderful bathroom. We had a city room which had excellent views. Staff were attentive and very eager to please. The pool was a lovely way to end a busy day. If you intend to use the swimming pool you must wear a swimming cap. Remember to pack one. They also have caps for sale at...

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Helpful?
Thank melpapSydney
Management response:

Dear guest, thank you for staying at White Swan Hotel and sharing your valuable feedback. We are pleased to hear that you enjoyed your stay with us! As our spacious two-level Fitness Center and outdoor pool are located in our Garden Wing adjacent to the main hotel building. We look forward to the pleasure of welcoming you again as our...

Surabaya, Indonesia
Reviewed 1 November 2016

This is my first time stay at this hotel. Clean, nice, and great river and city views. There are also some shops and restaurants around the hotel. The hotel staffs are kind and the food is good. Very nice hotel, recommended !

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Helpful?
Thank Suriadi C
Management response:

Dear guest, thank you for taking time to sharing your recent experience at our hotel with us. We are pleased to hear that you enjoyed your stay and had a chance to visit the beautiful surroundings of the hotel with the many historic buildings on Shamian Island. Thank you for your good support and we look forward to welcoming you...

Reviewed 30 October 2016 via mobile

After having been closed for several years, I started doubting that the White Swan would ever be reopened. But fortunately it did😊 The White Sean Hotel is renovated with respect and changes are made to make the hotel up to date. The good service is the same as before: perfect!

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Helpful?
Thank Erik G
Management response:

Dear Mr. Glimoe, many thanks for your detailed comments of your recent experience staying with us as well as your wonderful recollection of memories of the early days at the White Swan Hotel. We do hope to have the pleasure of your visit again whenever your travels bring you to Guangzhou and thank you for your continued support. White Swan...

Singapore
Reviewed 24 October 2016

This month I stayed at White Swan hotel for the second time. The first was in 2004, before the renovation, when Guangzhou was nearly a different city. In the future, it will be difficult to stay at other hotels in Guangzhou, such was the impression that White Swan left upon me. Firstly, the location is wonderful. Shamian Island is a...

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Thank SingaporeMatt
Management response:

Dear guest, thank you for your feedback of your recent visit at our hotel. We are pleased to hear that you overall enjoyed your stay here. We have noted your observation on the check-in/out procedures and we will look for improvement. We do hope to have the pleasure of your visit again and thank you for your continued support. White...

Johannesburg, South Africa
Reviewed 15 October 2016 via mobile

Perfect facilities, excellent service from staff, great river views,location brings tranquility in the midst of the hustle and bustle of the city. We enjoyed the breakfast. Food is nice but very expensive. Concierge very helpful, they organised our train tickets to Hong Kong.

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Helpful?
Thank Fundiswa R
Management response:

Dear guest, thank you very much for taking time to give us a detailed impression of your recent experience with us. We are so pleased to hear that you very much enjoyed our newly renovated hotel and fine services Your praise and recognition will motivate all of us at the White Swan Hotel to continue our strive for excellence in...

Reviewed 11 October 2016

As a local hotel, they really reached the top class of the world. Stayed there twice, first stay was in 2010, it was pleasant stay. And they closed their hotel and renovate it for years. I thought the might can get a new level when reopen. After my second stay, I can say they truly did it. I can't deny...

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Helpful?
Thank Fei K

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
Majestically overlooking the scenic Pearl River from its location on historic Shamian Island, the White Swan Hotel is an oasis of tranquility amid the hustle and bustle of the city. First opened in 1983, the White Swan Guangzhou is one of the most recognized five star luxury hotels in China and a longstanding member of the 'Leading Hotels of the World'. Over the years, the hotel has received many heads of states, including Queen Elizabeth II, and is renowned for extending exceptional service to every guest. As White Swan Hotel is newly renovated, the hotel features 520 luxurious rooms and suites, over 2500 square meters of well appointed meeting and conference space, a two-level fitness center, a heated outdoor pool, an exclusive Spa sanctuary, designer shops, and a variety of excellent restaurants, bars and lounges. Rooms are spacious and stylishly furnished with far reaching views of Shamian or a stunning panoramic view of the Pearl River. The attractive design of deluxe room features a self-contained workstation, a marble bathroom with luxurious branded amenities and top-quality mattresses with soft goose-down beddings for a good night sleep. The hotel is located a 5-minute walk from Huangsha Metro Station (Line 1 & 6). Guests can reach Guangzhou East Railway Station in 35 minutes by taxi. It takes 50 minutes to drive to Guangzhou Baiyun International Airport. White Swan Hotel Guangzhou-'Timeless Grace' The iconic five-star city-resort in the historic heart of Guangzhou. ... more   less 

Additional Information about White Swan Hotel

Address: No.1 Shamian South Street, Guangzhou 510133, China
Region: China > Guangdong > Guangzhou
Price Range: RM622 - RM2,236 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — White Swan Hotel 5*
Number of rooms: 520
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Also Known As:
Hotel White Swan
White Swan Guangzhou
Hotel Style:
#15 Spa Hotel in Guangzhou
#20 Luxury Hotel in Guangzhou
#76 Best Value Hotel in Guangzhou
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Questions & Answers

Questions? Get answers from White Swan Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I really enjoyed the view from my Deluxe River View”
 of 5 bubbles 849edm, 17 Nov 2016 | Read review
“City view is probably more interesting than river view”
 of 5 bubbles SingaporeMatt, 23 Oct 2016 | Read review
“Ask for the river view”
 of 5 bubbles caroline201674, 17 Sep 2016 | Read review
“You won't be disappointed with the deluxe river view room!”
 of 5 bubbles 696alfredl, 25 Aug 2016 | Read review
“Ask for a room on the Pearl River side of the hotel; the views are wonderful.”
 of 5 bubbles 50margueriter, 24 Aug 2016 | Read review
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