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White Swan Hotel

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Traveller (296)
Room & Suite (88)
Dining (24)
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Overview
  • Excellent64%
  • Very good31%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“shamian island”(17 reviews)
“the pearl”(15 reviews)
“dim sum”(10 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from White Swan Hotel
Hotel deals
Offers from White Swan Hotel
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Reviews (204)
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80
36
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80
36
2
2
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All reviewsshamian islandthe pearldim sumjade riverbig waterfallminute ferry rideindoor waterfalldeluxe river view roomregistration deskamerican consulatesashimitrain tickets to hong kongremote controlelegant hotelliwan districtrooms are fantasticlocal hotel
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1 - 5 of 120 reviews
Reviewed 1 week ago

Once again I am astonished over this hotel. All aspects of it are simply flawless. Good restaurants, bars, shops and very professional and friendly staff. Hotel rooms also good standard with delicate bathrooms. A truly good place to stay!

Thank Dan-Erik D
Response from WSH_ChrisYe, Guest Relations Manager at White Swan HotelResponded 1 week ago

Dear guest, Thank you for taking time to share your recent experience with us. We are glad that you enjoyed your stay and hope to see you again very soon. Best wishes, White Swan Hotel

Reviewed 1 week ago via mobile

I was in Guangzhou and my stay in the Good old White Swan was again very nice.Frankly speaking the best quality / price hotel I had during my last trip to many hotels in the Far East. Not only the building great, also the service...More

Thank Marcel V
Response from WSH_ChrisYe, Guest Relations Manager at White Swan HotelResponded 1 week ago

Dear Marcel V, Thank you for staying at White Swan Hotel and providing us with your valuable feedback. We are pleased to hear that you enjoyed your stay with us. We look forward to the pleasure of welcoming you again as our esteemed guest. Best...More

Reviewed 3 weeks ago

The hotel provides quality services equivalent to 5 *. I have used Club Lounge services and I highly recommend them. The Club is very pleasant and quiet with a view of the European architecture of Shamian Island. A high-quality breakfast was served with a selection...More

Thank Dusando
Response from WSH_ChrisYe, Guest Relations Manager at White Swan HotelResponded 3 weeks ago

Dear guest, Thank you for staying at White Swan Hotel during the Canton Fair and providing us with your valuable feedback. We are pleased to hear you enjoyed your stay with us and had the opportunity to visit the beautiful surroundings of the hotel with...More

Reviewed 4 weeks ago via mobile

Accommodation was great. Buffet was better. The hotel had some historical artifacts being showcased near the hotel entrance. They also have souvenirs for purchase. If you’re looking for cheaper food options. There are many restaurants about 15 minute walk from the hotel. The river does...More

Thank RoamingAway
Response from WSH_ChrisYe, Guest Relations Manager at White Swan HotelResponded 4 weeks ago

Dear guest, Warm greetings from White Swan Hotel your home away from home! It is great to see your compliment for our services. There are always something that we are proud of and committed to offer to our guests. Your compliment will be our biggest...More

Reviewed 21 March 2018

White Swan is an historical place , being one of the first five stars hotels opened in Guanzhou 35 years ago It has been refurbished and now offers any five stars facilities plus a location that is setting it a world apart. Let's be clear,...More

Thank enricoallievi
Response from WSH_ChrisYe, Guest Relations Manager at White Swan HotelResponded 23 March 2018

Dear guest, Thank you for sharing your recent experience at our hotel with us. We are pleased to hear you enjoyed your stay with us and had the opportunity to also visit the beautiful surroundings of the hotel with the many historic buildings and tree-lined...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Free Parking
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Free Parking
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$137 - US$268 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Spa Hotel in Guangzhou
#14 Luxury Hotel in Guangzhou
#196 Best Value Hotel in Guangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$137 - US$268 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Spa Hotel in Guangzhou
#14 Luxury Hotel in Guangzhou
#196 Best Value Hotel in Guangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (296)
Room & Suite (88)
Dining (24)
Pool & Beach (14)
Business Centre & Event Rooms (7)
Questions & Answers
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Hilary G
10 September 2017|
AnswerShow all 2 answers
Response from Hon C | Reviewed this property |
Distances to the Hotel: Guangzhou East Railway Station: 16 km - 35 mins Guangzhou South Railway Station: 20 km - 35 mins. Not sure which rail station you would arrive but distance is about the same, but do call them as I... More
1
Vote
Bixue W
7 January 2017|
AnswerShow all 2 answers
Response from WSH_ChrisYe | Property representative |
Dear guest, We appreciate for your question. Unfortunately, we do not have an indoor pool in our hotel, but rather an outdoor tempeture-constant swimming pool, which is about 25℃. By the way, there is an indoor one on the... More
0
Votes
Bixue W
7 January 2017|
Answer
Response from Marcoce | Reviewed this property |
No indoor swimming pool. But the outside pool is heated. I was there around new year and the weather was excellent, sunny and around 20-23 centigrade. I saw people in the pool at night. I'm told that in January gets colder.
0
Votes
Room Tips
"river view"
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"you need to emphasis on the air circulation in the room (I feel it is too less air) hotel central air never..."
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"Upper floor city view rooms avoid the smoggy views"
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"River View and higher floor"
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