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Crowne Plaza Guangzhou City Centre

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#12 of 3,390 Hotels in Guangzhou
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Crowne Plaza Guangzhou City Centre
Crowne Plaza Guangzhou City Centre
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485 Reviews from our TripAdvisor Community

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Showing 347: English reviews
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Karachi, Pakistan
Reviewed yesterday NEW

I always stay at Byun hotel in Guangzhou but this time for a change i stayed at Crown Plaza.In the mid of city centre was a excellent idea to explore.Surprise was variety of halal food availability.Modern design hotel with warm and english speaking staff.

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Helpful?
Thank lubna66
Bengaluru, India
HOTEL’S FAVOURITE REVIEW
Reviewed 16 July 2016

Located right in the heart of the city, with shopping areas within close proximity, the hotel provided a great experience overall. The staff are friendly and do their best to ensure your stay in Guangzhou is one of convenience. The rooms are very spacious and the bathtub in the bathroom is to die for! The breakfast spread is another point...

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Helpful?
Thank richasarma
About Hotel's Favourite Review
CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear richasarma, Thank you for your delightful comments! At Crowne Plaza Guangzhou City Centre, we continuously thrive to give you the best experience. We are very pleased to know that you found our location convenient, our staff friendly, and the facilities in the room and bathrooms enjoyable. We also ensure that our breakfast menu is suited to the needs of...

Singapore
Reviewed 1 week ago via mobile

This is a good hotel, clean and spacious room, very helpful and friendly staffs at reception and restaurant, good gym equipments... the list got more. Thus it's our third time return staying in this hotel. Today is the third day and I'm reluctant to go to the gym though. As I can still recall how I can smell other user's...

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Helpful?
Thank M L T
CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear M L T, Thank you so much for taking the time to give us your feedback about your stay at Crowne Plaza Guangzhou City Centre. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your opinion. I have brought to the attention of the Fitness Center management your...

Staffordshire,England
Reviewed 2 weeks ago via mobile

I've stayed here 7 or 8 times over the past 4 years. The rooms are modern and clean with good sized bathrooms and a proper shower. Breakfast is ok for a Chinese hotel. What really raises this hotel is the staff, they are consistently top notch. They can't do enough for u and are always helpful with any requests. Particular...

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Helpful?
Thank BRowanTraveller
CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear BRowanTraveller, It is so wonderful to receive great reviews like this from our amazing loyal guests. It's is always our pleasure to welcome you and your family back to The Crowne Plaza Guangzhou City Centre. Our aim is to make you feel like home away from home. Thank you for your kind mention and I will be sure to...

Guaruja, SP
Reviewed 2 weeks ago via mobile

The hotel is very good, specially when you talk about the work team. They are always giving you attention to make your stay very easy and good. It's not a low price, but I recommended. That is a mall and very store near of the hotel do go out and have a dinner even have fun.

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Helpful?
Thank wesmendoli
CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear wesmendoli, Thank you for your great feedback.I am so pleased to hear that you were so impressed with our team. We look forward to the opportunity to welcome you back to the Crowne Plaza Guangzhou City Centre. Kind regards, Jenny MacDonald - Director of Guest Services jenny.macdonald@gz63.cn

Guangzhou, China
Reviewed 2 weeks ago via mobile

From the service to the restaurants to the location to the price to the facilities, you can't beat the Crowne Plaza City Centre. Overall, it's the best value hotel I've experienced. Most importantly for me was how warm the staff were. They really made me feel at home there. Loved it!

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Helpful?
1Thank Frank H
CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear Frank H, Thank you so much for your review of Crowne Plaza Guangzhou City Centre. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Kind regards, Jenny MacDonald - Director of Guest Services jenny.macdonald@gz63.cn

Guangzhou, China
Reviewed 3 weeks ago via mobile

Writing this review because I quite enjoyed my visit to the Crowne Plaza in GZ. The attention to quality service was a cut above what I'm used to seeing in China. Nice and clean gym. One of the Chinese restaurants, Hao Chi I believe it's called, was surprisingly delicious and well managed. Whenever I had an issue or question the...

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Helpful?
Thank Jonathangz
CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear Jonathangz, Thank you for taking the time to let us know about your experience with us. I am so pleased to hear that you enjoyed dining in Hao Chi and that our Western and Chinese staff were both so helpful. We look forward to having the opportunity to welcome you back. Kind regards, Jenny MacDonald - Director of Guest...

Reviewed 3 weeks ago via mobile

I've frequently visited Crowne Plaza Hotel over the past 4 years and also had our staff from Australia stay here on business trip. We love everything about this place particularly for it's excellent service. The staff are welcoming and always accommodating to our needs. We don't speak Chinese which often is an issue but Crowne has an excellent team of...

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Helpful?
Thank AndrewMEdmunds
CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear AndrewMEdmunds, At Crowne Plaza Guangzhou City Centre we truly appreciate your great feedback. I am so pleased to hear that you and your team from Australia enjoy coming back time and time again. It is my pleasure and we also look forward to welcoming you all back and making you feel at home away from home. Kind regards, Jenny...

Guangzhou, China
Reviewed 3 weeks ago

We stayed at the hotel after one of their amazing theme nights. The food was fantastic and the selection selection of beer was fantastic. This hotel has honestly one of the best gyms I have ever seen in hotel. A wonderful break made extra special by wonderful staff.

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Helpful?
Thank ndhunt
CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear ndhunt, Thank you so much for taking the time to offer your great feedback. I am so pleased to hear that you were able to join one of our events and enjoyed the food as well as the beer. We look forward to the opportunity to welcome you back to The Crowne Plaza Guangzhou City Centre. Kind regards, Jenny...

Hong Kong
Reviewed 4 weeks ago via mobile

This is the second time I have stayed here for work and it still manages to impress. The location is very central. The rooms are clean (spot-check: there's no dust around the hook on the clothes hangers and on top of the TV!) The wifi is excellent and the bathrooms spacious with the plumbing working well.) The gym is a...

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Helpful?
Thank wuso
CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear wuso, Thank you for your great feedback. I am so pleased to hear that you were impressed during your stay and that you recognize our high cleanliness standards during your spot check. It is our pleasure to have you stay with us and we look forward to the next time we can welcome you back. Kind regards, Jenny MacDonald...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
The new Crowne Plaza Guangzhou City Centre is an exclusive international 5-star hotel located on Huanshi Road East, the heart of downtown’s bustling commercial and shopping district. An airport express bus station is located at the hotel’s entrance, 7km to Guangzhou East Railway Station and walking distance 200m to Guangzhou Metro Station. The hotel features 460 well appointed guest rooms and suites with an extensive city or greenery view. Complimentary wi-fi and a collection of specialty pillows are on offer. Club floors with 73 rooms and suites offer personalized service and additional privacy for the needs of today’s busy executives. In addition, three superb restaurants and a lobby lounge are on offer, including Baiyuelou, a popular Cantonese restaurant featuring organic, fresh and healthy specialties; Fresh, all-day international dining hosted by engaging chefs in show-kitchens offers a lavish buffet selection; Hao Chi, a casual Asian restaurant, serving exquisite dim-sum, hand-made noodles and a variety of delicate snacks; and the Lobby Lounge, offering a relaxing atmosphere where guests can enjoy a variety of cocktails, fine wines and beers, as well as an array of your favorite appetizers. Over 2,000 sq meters of meeting space includes a 985 square-meter pillar-less Crystal Ballroom with an impressive 9 meter high ceiling. The Pearl Ballroom, Diamond Boardroom and 9 Jade function rooms feature state-of-the-art audio-visual equipment. ... more   less 

Additional Information about Crowne Plaza Guangzhou City Centre

Address: No.339 Huanshi East Road, Yuexiu District, Guangzhou 510098, China
Region: China > Guangdong > Guangzhou
Price Range: RM548 - RM1,360 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Guangzhou City Centre 4.5*
Number of rooms: 460
Reservation Options:
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Also Known As:
Crowne Plaza Guangzhou City Centre Hotel Guangzhou
Guangdong International Hotel
Guangdong International Guangzhou
Hotel Style:
#10 Romantic Hotel in Guangzhou
#11 Business Hotel in Guangzhou
#12 Luxury Hotel in Guangzhou
#68 Best Value Hotel in Guangzhou
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Guangzhou City Centre staff and other travellers.
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Questions? Get answers from Crowne Plaza Guangzhou City Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed at higher floor which was quite and off course excellent room service.”
 of 5 bubbles lubna66, 28 Mar 2017 | Read review
“Crowne floor access is amazing.”
 of 5 bubbles 788micb, 21 Feb 2017 | Read review
“Indulge - book a Club Floor room.”
 of 5 bubbles L3585KTmarkr, 21 Nov 2016 | Read review
“higher the better as your view will be nicer”
 of 5 bubbles 207marlenaa, 18 Nov 2016 | Read review
“Try and meet Ricardo, he makes the experience so much better.”
 of 5 bubbles AnaGarza, 12 Nov 2016 | Read review
5 of 5