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Crowne Plaza Guangzhou City Centre

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#13 of 3,394 Hotels in Guangzhou
Certificate of Excellence
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Crowne Plaza Guangzhou City Centre
Crowne Plaza Guangzhou City Centre
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502 Reviews from our TripAdvisor Community

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Showing 359: English reviews
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Harare, Zimbabwe
Reviewed 4 days ago NEWvia mobile

This hotel never disappoints. Staff are great, rooms are modern and clean, location is perfect. I have only praises for this hotel. I will only stay at Crowne Plaza Guangzhou City Centre for my every visit to this amazing city.

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Helpful?
Thank zimhood
CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear Zimhood, What a fantastic review to receive! It is such an honor for us to know that you consider us "The best“。 We are looking forward to welcoming you back time and time again. Kind regards, Jenny MacDonald - Director of Guest Services jenny.macdonald@gz63.cn

Bengaluru, India
HOTEL’S FAVOURITE REVIEW
Reviewed 16 July 2016

Located right in the heart of the city, with shopping areas within close proximity, the hotel provided a great experience overall. The staff are friendly and do their best to ensure your stay in Guangzhou is one of convenience. The rooms are very spacious and the bathtub in the bathroom is to die for! The breakfast spread is another point...

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Helpful?
Thank richasarma
About Hotel's Favourite Review
CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear richasarma, Thank you for your delightful comments! At Crowne Plaza Guangzhou City Centre, we continuously thrive to give you the best experience. We are very pleased to know that you found our location convenient, our staff friendly, and the facilities in the room and bathrooms enjoyable. We also ensure that our breakfast menu is suited to the needs of...

Sydney
Reviewed 5 days ago NEW

This was our first time at the Crown Plaza City Centre GZ. From the first moment we stepped in we felt comfortable We had some technical issues with the booking sorted out by one of the Managers,Godfrey in a timely manner without much fuss. The Rooms were are a little tired but the staff do a great job of maintaining...

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Helpful?
Thank PrinceSeeva
CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear Bodalafela, I am so happy to receive this review today. It was our absolute pleasure to have you stay with us. I have passed on your kind feedback to Godfrey and he is pleased to know that he was able to assist you with the booking mix up. And on behalf of Eugene and myself it was our pleasure...

Reviewed 6 days ago NEW

Enjoy my stay pretty much. Beautiful rooms with very comfortable beds. Strong wi-fi. The breakfast was just amazing. All facilities are there. It's the calm and comfortable place to stay in. The location is also very central. Service was perfect. Definitely will strong recommend.

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Helpful?
Thank Anatoliy S
CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear Anatoliy, Thank you for your great feedback. I am so pleased to hear you enjoyed your stay and we look forward to welcoming you back to the Crowne Plaza Guangzhou City Centre. Kind regards, Jenny MacDonald - Director of Guest Services jenny.macdonald@gz63.cn

New York City, New York
Reviewed 6 days ago NEW

I have been coming to the Canton fair for 5 years but this is the first time I stay in this hotel. The location is great, very close to public transportation and shops. However, what I enjoyed the most was the staff service, mostly in the Club Lounge. They were so welcoming and made me feel at home. I must...

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Helpful?
Thank Luca P
CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear Luca P, I am so pleased to hear that you had such a great experience in the Club Lounge. I will let Leticia and her team know that you were so pleased, they will be thrilled to know they made such a great impression. The team would love the opportunity to welcome you back during your next visit to...

Reviewed 6 days ago NEWvia mobile

I went to the restaurant buffet and the service and food were very good, plenty of choices, also the staff were nice. Marta, one of the managers, was very nice and friendly, you can go to this hotel trustfully!

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Helpful?
Thank Kéline L
CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear Keline L, We love to receive great feedback like this from our wonderful guests. Thank you for your special mention of Marta's service, I will be sure to pass on your great feedback to her. She will be so pleased to know that she made such a great impression on your stay. On behalf of the team, we look...

Hong Kong, China
Reviewed 1 week ago

The rooms are clean and spacious, the location is very convenient and the staff are helpful and very friendly. The food buffet is also delicious and caters to a wide variety of tastes. Would definitely recommend!

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Helpful?
Thank cicizxox
CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear cicizxox, Thank you for taking the time to offer your great feedback. I am pleased to hear that the staff was so helpful and you enjoyed the buffet. We look forward to welcoming you back to The Crowne Plaza Guangzhou City Centre. Kind regards, Jenny MacDonald - Director of Guest Services jenny.macdonald@gz63.cn

Reviewed 1 week ago via mobile

Friendly people and really have helped me a lot and guided me towards the best places for tourists, the location is in the old town and nearby a lot of restaurants and a train station, the price doesn't match that much, in general it's good and you will not regret

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Helpful?
Thank kor k
CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

kor k, We really appreciate your feedback. Our team is always ready to standby and help you with your needs in the hotel or for maneuvering around Guangzhou, I am glad to hear that they were so helpful for you. Yes, we are centrally and conventionally located in the heart of the old city center with a great variety of...

Doha, Qatar
Reviewed 1 week ago via mobile

Very nice service, hospitable, kind and responsible employees. They really care about requests and needs of the guests, attentive to details. Ready to accomodate requests very fast and problem is solved in 5 minutes. Amazing service! Thank you guys! I will definitely come back again

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Helpful?
Thank AnnA_melek_anna
CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

AnnA_melek_anna, At Crowne Plaza Guangzhou City Centre we truly appreciate the feedback of our great guests. It is so wonderful to hear that the team was able to offer great service and take care of all of your needs. I am so pleased to hear thank you will return and we look forward to the opportunity to welcome you back....

Reviewed 1 week ago via mobile

The hotel is in a good location and offers everything you would need on a business trip One staff member in particular , Rachel went out of her way to help us great service keep it up Only complaint very poor wifi

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Helpful?
Thank rorycol
CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this review

Dear Rorycol, Thank you for your feedback, it is great to hear that our location was so convenient for you and that Rachel was able to leave such a great impression on your stay. I will be sure to pass on your comment to her. I apologize that you found your wifi unstable, for future stays please contact our guest...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
The new Crowne Plaza Guangzhou City Centre is an exclusive international 5-star hotel located on Huanshi Road East, the heart of downtown’s bustling commercial and shopping district. An airport express bus station is located at the hotel’s entrance, 7km to Guangzhou East Railway Station and walking distance 200m to Guangzhou Metro Station. The hotel features 460 well appointed guest rooms and suites with an extensive city or greenery view. Complimentary wi-fi and a collection of specialty pillows are on offer. Club floors with 73 rooms and suites offer personalized service and additional privacy for the needs of today’s busy executives. In addition, three superb restaurants and a lobby lounge are on offer, including Baiyuelou, a popular Cantonese restaurant featuring organic, fresh and healthy specialties; Fresh, all-day international dining hosted by engaging chefs in show-kitchens offers a lavish buffet selection; Hao Chi, a casual Asian restaurant, serving exquisite dim-sum, hand-made noodles and a variety of delicate snacks; and the Lobby Lounge, offering a relaxing atmosphere where guests can enjoy a variety of cocktails, fine wines and beers, as well as an array of your favorite appetizers. Over 2,000 sq meters of meeting space includes a 985 square-meter pillar-less Crystal Ballroom with an impressive 9 meter high ceiling. The Pearl Ballroom, Diamond Boardroom and 9 Jade function rooms feature state-of-the-art audio-visual equipment. ... more   less 

Additional Information about Crowne Plaza Guangzhou City Centre

Address: No.339 Huanshi East Road, Yuexiu District, Guangzhou 510098, China
Region: China > Guangdong > Guangzhou
Price Range: RM590 - RM1,528 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Guangzhou City Centre 4.5*
Number of rooms: 460
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Hotels.com, Hotwire, Agoda, Expedia, Ctrip TA, Priceline, Travelocity and TripOnline SA so you can book your Crowne Plaza Guangzhou City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Guangzhou City Centre Hotel Guangzhou
Guangdong International Hotel
Guangdong International Guangzhou
Hotel Style:
#10 Romantic Hotel in Guangzhou
#11 Business Hotel in Guangzhou
#13 Luxury Hotel in Guangzhou
#67 Best Value Hotel in Guangzhou
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Guangzhou City Centre staff and other travellers.
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Questions? Get answers from Crowne Plaza Guangzhou City Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed at higher floor which was quite and off course excellent room service.”
lubna66, 28 Mar 2017 | Read review
“Crowne floor access is amazing.”
788micb, 21 Feb 2017 | Read review
“Indulge - book a Club Floor room.”
L3585KTmarkr, 21 Nov 2016 | Read review
“higher the better as your view will be nicer”
207marlenaa, 18 Nov 2016 | Read review
“Try and meet Ricardo, he makes the experience so much better.”
AnaGarza, 12 Nov 2016 | Read review
5 of 5