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i do not like this hotel very old and dirty room
the room with bad light
you feel very sad in the room
so i do not advice any person to go to this hotel
i thing this hotel is 4 stars
not 5 stars...More
Response from CPCityCentreGZ, Public Relations Manager at Crowne Plaza Guangzhou City CentreResponded 7 April 2017
Dear Guest, Please accept my apologies first of all that your stay was so disappointing for you and our management also pay close attention to this problem. Hope it will not affect your impression on us. We will improve our service and hope you can...More
I always stay at Byun hotel in Guangzhou but this time for a change i stayed at Crown Plaza.In the mid of city centre was a excellent idea to explore.Surprise was variety of halal food availability.Modern design hotel with warm and english speaking staff.More
Response from CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City CentreResponded 29 March 2017
I am so pleased to hear that you decided to give us a try and stay in Crowne Plaza Guangzhou City Centre. It is great to hear that you enjoyed the neighborhood and that you were pleasantly surprised by our selection of halal...More
This is a good hotel, clean and spacious room, very helpful and friendly staffs at reception and restaurant, good gym equipments... the list got more. Thus it's our third time return staying in this hotel.
Today is the third day and I'm reluctant to go...More
Thank M L T
Response from CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City CentreResponded 23 March 2017
Dear M L T,
Thank you so much for taking the time to give us your feedback about your stay at Crowne Plaza Guangzhou City Centre. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we...More
I've stayed here 7 or 8 times over the past 4 years. The rooms are modern and clean with good sized bathrooms and a proper shower. Breakfast is ok for a Chinese hotel. What really raises this hotel is the staff, they are consistently top...More
Response from CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City CentreResponded 18 March 2017
It is so wonderful to receive great reviews like this from our amazing loyal guests. It's is always our pleasure to welcome you and your family back to The Crowne Plaza Guangzhou City Centre. Our aim is to make you feel like home...More
The hotel is very good, specially when you talk about the work team.
They are always giving you attention to make your stay very easy and good. It's not a low price, but I recommended. That is a mall and very store near of the...More
Response from CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City CentreResponded 16 March 2017
Thank you for your great feedback.I am so pleased to hear that you were so impressed with our team. We look forward to the opportunity to welcome you back to the Crowne Plaza Guangzhou City Centre.
Jenny MacDonald - Director of...More