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The Garden Hotel Guangzhou

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#9 of 3,353 Hotels in Guangzhou
Certificate of Excellence
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The Garden Hotel Guangzhou
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2,409 Reviews from our TripAdvisor Community

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Showing 586: English reviews
Vancouver, Canada
Reviewed 6 days ago NEW

We have stayed in many hotels in Guangzhou over the last 10 years, and the Garden Hotel is our home away from home, and is the best option in Guangzhou. Firstly, the service is consistently awesome everywhere. From the front door to house keeping everyone is friendly and helpful. We stayed on the executive floor and the rooms were beautiful,...

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Thank DivingTropical
Dunstable, United Kingdom
Reviewed 6 days ago NEWvia mobile

Being in the heart of the old town, the hotel is located perfectly for shops and markets. Walking distance to some great restaurants, with so much choose of foods. Rooms are beautiful, with a modern feel & great price. Oh ya! Check the waterfall garden out when you have breakfast 😁

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Thank MrButterfield
Singapore, Singapore
Reviewed 1 week ago

The lobby is extremely grand for the price of the hotel room. Hotel room size is huge with 2 queen beds. Rooms are clean too. The hotel is located right outside the Metro station, Taojin. This makes the hotel very well geographically located! The amenities are good with an automated money changer managed by Bank of China. It makes money...

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Thank Claud_loong
Reviewed 1 week ago

The Garden Hotel is a unique and special place in Guangzhou. We were looked after extraordinarily well by Jochen and treated like VIP superstars. The rooms are gorgeous, the breakfast is delicious, the gym and pool are lovely... the list goes on! This was my second visit to the Garden Hotel and I would return over and over again.

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Thank Zöé C
Singapore
Reviewed 2 weeks ago via mobile

Chose to stay at the Garden Hotel for my first trip to Guangzhou. Would return. Took a direct express train from Hung Hom (HK) and arrived at the Guangzhou East Station. Return trips could be booked online 30 days before the trip., and collected at the ticket office just before the train departures. Booked online with the hotel and a...

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Thank Alf22
thegardenhotel, Guest Relations Manager at The Garden Hotel Guangzhou, responded to this review

Dear Alf22, first of all, I would like to extend my sincere appreciation that you've taken time out of your schedule to provide us with such a fantastic review. I am glad that you were able to experience key areas of the hotel t your likings and left here with memorable experiences. Your review will help us to maintain our...

Guangzhou, China
Reviewed 2 weeks ago

In recent years many new "luxury" hotels have opened in Guangzhou making room availability (and location choice) much more open than what it was just a few years ago. And most of these newly opened hotels are proud of their well-known international branding behind them. But I ask - Why choose a cut-and-paste hotel experience that can be replicated in...

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Thank John C
thegardenhotel, Guest Relations Manager at The Garden Hotel Guangzhou, responded to this review

Dear John C, first of all, I would like to thank you for your extended loyalty over the past years as our resident. I am glad to read that you had memorable experiences over your tenure with us and I will most certainly share your review with our management team here. I appreciate the honesty and profound feedback in regards...

Fort Lauderdale, Florida
Reviewed 2 weeks ago

I recently had the opportunity to stay at this hotel during a business trip to Guangzhou. I was not familiar with the hotel or the brand prior to my visit. Upon entering the hotel, the first thing I noticed was the beautiful carved mosaic behind the check-in desk. I also had the opportunity to visit several venues, restaurants, and meeting...

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Helpful?
Thank BobbeeDee
thegardenhotel, Guest Relations Manager at The Garden Hotel Guangzhou, responded to this review

Dear BobbeeDee, I would like to thank you for your insightful review in regards to your recent visit to the hotel. I am glad to read that during your visit, you had the opportunity to experience several key areas of the hotel and left with memorable experiences. Certainly, I will share this feedback with the relevant departments here in the...

Manama, Bahrain
Reviewed 3 weeks ago via mobile

Good accommodation. Friendly staff flexibility by the Manager on late check out. Staff is willing to help in every aspect. The last stay was my fifth stay at the hotel and I have similar great experiences. The rooms are clean and well appointed. One thing which requires attention and this is the experience all the time. The dinner buffet needs...

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Thank Mukul M
thegardenhotel, Guest Relations Manager at The Garden Hotel Guangzhou, responded to this review

Dear Mukul M, I would like to thank you for taking time in reviewing your recent visit to the hotel. While I appreciate your continued loyalty towards the hotel, I would like to apologize for the sub-standard service which you received at our all-day-dining. Your comments have been shared with the relevant section and department heads for immediate review and...

Praha
Reviewed 3 weeks ago

In this hotel you can expect the 5star comfort, with a lot of small surprises in the room. As for me is very important to have enough light in the room, I was very satisfied. Impressive lobby, tasty breakfast. No reason to complain.

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Thank MartinGRRR
thegardenhotel, Guest Relations Manager at The Garden Hotel Guangzhou, responded to this review

Dear MartinGRRR, thank you for your brief but thorough review of your recent visit to the Garden Hotel. I am glad that we were able to meet your expectations and you've departed the hotel with memorable experiences. We look forward to hosting you yet again upon return to Guangzhou and the Garden Hotel. Best regards Jochen Schuermann Director of Guest...

Reviewed 3 weeks ago

Had a quick business trip to Guangzhou and stayed at the fabulous Garden Hotel. This big, lavish hotel make you feel like a superstar - there's something grand about everything there: the lobby, the halls, the resterant, even the elevators... Everything is clean, polished and luxurious. The room was superb!! Great view of the busy plaza in front of the...

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Thank Niv B
thegardenhotel, Guest Relations Manager at The Garden Hotel Guangzhou, responded to this review

Dear Niv B, thank you for sharing some insight about your recent stay experience here at the Garden Hotel. I appreciate your positive feedback and I am glad to read that you departed the hotel with some memorable experiences. Your review and feedback will most certainly be shared with the management team here. We are looking forward to hosting you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Garden Hotel, Guangzhou is one of the first landmarks of 5 star luxury hotels , it showcases a perfect blend of Cantonese heritage and contemporary sophistication. Garden Hotel offers welcoming ambience, memorable experience and classic culinary tour. Garden Hotel boasts 828 guest rooms & suites, 150 apartments, 8 multi - function rooms and 10 dining venues. The perfect choice for your journey in Guangzhou! ... more   less 

Additional Information about The Garden Hotel Guangzhou

Address: No. 368 Huanshi Dong Road, Guangzhou 510064, China
Region: China > Guangdong > Guangzhou
Price Range: RM545 - RM1,139 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Garden Hotel Guangzhou 5*
Number of rooms: 828
Reservation Options:
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Also Known As:
Garden Hotel Guangzhou
Hotel Style:
#4 Family Hotel in Guangzhou
#8 Spa Hotel in Guangzhou
#9 Romantic Hotel in Guangzhou
#9 Luxury Hotel in Guangzhou
#16 Business Hotel in Guangzhou
#55 Best Value Hotel in Guangzhou
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Questions & Answers

Here's what travellers have asked, with answers from The Garden Hotel Guangzhou staff and other travellers.
14 questions
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Questions? Get answers from The Garden Hotel Guangzhou staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“take breakfast outdoors by the carp pool.”
 of 5 bubbles hamishclifton, 18 Dec 2016 | Read review
“Rooms away from the 06 Elevators although the elevators are very quiet.”
 of 5 bubbles madhanlalas, 1 Dec 2016 | Read review
“I stayed in the upper floors. It offers you the view you long for and the peace of mind you need”
 of 5 bubbles benardo718, 20 Nov 2016 | Read review
“Executive Suites come with several rooms, an exercise bike, desk, huge bathroom...”
 of 5 bubbles 800barneyb, 17 Oct 2016 | Read review
“Not worthy!”
 of 5 bubbles 450helenh, 17 Oct 2016 | Read review
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