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Fraser Suites Guangzhou

8.8 km from Guangzhou centre
  • Free Wifi
  • Breakfast included
  • Pool
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1 room, 2 adults, 0 children
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OneLink Walk, 232-2, Tianhe Road, Guangzhou 510620, China
Name/address in local language
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218 Reviews from our TripAdvisor Community

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Showing 155: English reviews
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New Delhi, India
Reviewed yesterday NEW

Earlier the price was very competitive and it was money worth staying there. But at this price not worth. Staff is very rude nowadays. There is room service mentioned everywhere. But when I'll and called roomservice number he was very rude and disconnected phone.

Review collected in partnership with Frasers Hospitality
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Helpful?
Thank siddharthaj620
Guangzhou, China
Reviewed 1 week ago

The good/great things about this hotel and my room - Location is super convenient. Good eating and shopping nearby. Taikoo Hui shopping mall (just across the street) is arguably the best in Guangzhou. Room (superior studio) was spacious and well equipped. Nice view toward the river. Housekeeping service was outstanding, always kept the room in immaculate condition. There were a...

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Helpful?
Thank John C
RubyWirjono, General Manager at Fraser Suites Guangzhou, responded to this review

Greetings from Fraser Suites Guangzhou! I appreciate your time and effort to advise me of your staying experience in our property. We are indeed very lucky that you have taken the trouble to share your observations with me which I greatly appreciate. Your view points were most constructive and valid especially with regards to the LED lights, the puddle of...

Melbourne
Reviewed 3 weeks ago

Is at an excellent location close to a large shopping mall and a train station. Few large shopping malls within walking distance if you are there for shopping. Rooms are specious, nice and clean with all necessary amenities, but needs a better TV.English speaking staff. Breakfast buffet have a good spread with international food items but can be improved with...

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Helpful?
Thank Roshan1962
RubyWirjono, General Manager at Fraser Suites Guangzhou, responded to this review

Dear guest, Greetings from Fraser Suites Guangzhou! Thank you very much for your kind comments. It has been a pleasure to have been of service to you and we now look forward to welcome you back in the near future.

Reviewed 6 January 2017

This hotel is conveniently located within the shopping district of TianHe. You just go down and 3 malls are walking distance from each other. Professional-English speaking staff. The room was very nice and clean, impressive compared to other serviced apartments nearby. Breakfast can be improved, but ok as is.

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Helpful?
Thank Cristina W
RubyWirjono, General Manager at Fraser Suites Guangzhou, responded to this review

Greetings from Fraser Suites Guangzhou! Thank you very much for your kind comments. It has been a pleasure to have been of service to you and we now look forward to welcome you back in the near future.

Hong Kong, China
Reviewed 20 December 2016 via mobile

Excellent location, spacious room overall good services. Seems more apropiarte for business travel given the location and the layout. However very close to major malls in case you into shopping. Staff helpful and breakfast buffet normal - nothing extraordinary. Overall good value for money in a business trip category.

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Helpful?
1Thank Jorge S
RubyWirjono, General Manager at Fraser Suites Guangzhou, responded to this review

Dear guest, thank you for stay with us at Fraser Suites Guangzhou. Your valuable comments are well received. We are happy to learn that you are happy with your recent stay with us and look forward to welcome you back in near future.

Singapore, Singapore
Reviewed 30 November 2016 via mobile

Totally unacceptable to pay rmb 980 per night to receive poor or no internet service from the lobby, reception area and room. We are on business trip and we required to be connected. Poor breakfast and lack choices. Bed is good. Service OK.

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Helpful?
Thank Erictag
RubyWirjono, General Manager at Fraser Suites Guangzhou, responded to this review

Dear guest, thank you for stay with us at Fraser Suites Guangzhou. We apologized for the inconvenience caused during your recent stay with us. Our sales team had approached to you and explained that due to the internet constraint in China, some foreign website can not be logged in. We hope the incident have not tarnished your overall impression to...

Riyadh
Reviewed 27 November 2016

Very bad experience , concierge had lack of knowledge and experience to treat guests and not even know how to smile. Also breakfast was so little in variety of kinds of eatable food , because not all guests eat rice and noodles for breakfast!!

Review collected in partnership with Frasers Hospitality
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Helpful?
1Thank mohammedmalabdieno
RubyWirjono, General Manager at Fraser Suites Guangzhou, responded to this review

Dear guest, thank you for stay with us at Fraser Suites Guangzhou. Your comments had been well received. We apologized for the inconvenience caused during your recent stay. We had passed your feedback to concierge team who was briefed to be more welcome. For your information we rotate breakfast menu in a monthly basis. We hope the incident will not...

Singapore, Singapore
Reviewed 17 November 2016

You pay for what you get. This hotel is great but it costs more than my airfare! For first time travellers, I would recommend this. Once your familiar with the area, you can experiment with nearby hotels. But this was my first trip to GZ and FSG was recommended to us by family friends. It is directly linked to Shipaiqiao...

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Helpful?
1Thank Tammyhana
RubyWirjono, General Manager at Fraser Suites Guangzhou, responded to this review

Greetings from Fraser Suites Guangzhou! Thank you very much for your kind comments. It has been a pleasure to have been of service to you and we now look forward to welcome you back in the near future.

Sydney, Australia
Reviewed 7 November 2016

Professional and customer advocate staff across the board. Good to see and experience English speaking staff. Concierge and reception staff was very friendly. Dining area was good and my kids loved the breakfast and enjoyed the hospitality.

Review collected in partnership with Frasers Hospitality
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Helpful?
Thank mgsydney2016
RubyWirjono, General Manager at Fraser Suites Guangzhou, responded to this review

Greetings from Fraser Suites Guangzhou! Thank you very much for your kind comments. It has been a pleasure to have been of service to you and we now look forward to welcome you back in the near future.

Manila, Philippines
Reviewed 28 October 2016 via mobile

Since this neat and classy serviced apartment is located at One Link Walk, it is going to be appreciated by families and fastidious business people. The lobby is located on the upper floor of this modern mall where you have international brands like Zara, H&M, Mango, Prada and many more. The rooms are well furnished to good standard, beds are...

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Helpful?
1Thank Marlene A
RubyWirjono, General Manager at Fraser Suites Guangzhou, responded to this review

Dear guest, thank you for stay with us at Fraser Suites Guangzhou. Your valuable comments are well received. We are happy to learn that you are satisfied with your recent stay here and look forward to welcome you back in near future.

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Breakfast included
  • Restaurant
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Set in fashionable Tianhe district, amidst vibrant shopping and dining,Fraser Suites Guangzhou is the epitome of exquisite living, offeringexceptional amenities designed to exemplify your lifestyle and enhance your stay. ... more   less 

Additional Information about Fraser Suites Guangzhou

Address: OneLink Walk, 232-2, Tianhe Road, Guangzhou 510620, China
Region: China > Guangdong > Guangzhou
Price Range: RM498 - RM1,182 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fraser Suites Guangzhou 4*
Number of rooms: 332
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Ctrip TA, Agoda, Booking.com and Cheap Tickets so you can book your Fraser Suites Guangzhou reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#8 Romantic Hotel in Guangzhou
#13 Business Hotel in Guangzhou
#19 Spa Hotel in Guangzhou
#27 Luxury Hotel in Guangzhou
#64 Best Value Hotel in Guangzhou
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Questions & Answers

Here's what travellers have asked, with answers from Fraser Suites Guangzhou staff and other travellers.
8 questions
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Questions? Get answers from Fraser Suites Guangzhou staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher rooms have a panoramic view of the city and geart night view”
 of 5 bubbles Roshan1962, 4 Feb 2017 | Read review
“Insist on the 'executive style' rooms for a more spacious room.”
 of 5 bubbles howardxp1, 3 Sep 2016 | Read review
“Higher floors offer a wider view”
 of 5 bubbles makhumbom, 23 Aug 2016 | Read review
“Pick the upper floors, great view of Guangzhou at night”
 of 5 bubbles davidmO6502CY, 9 Aug 2016 | Read review
“Direct access from International Airport via Metro to station below hotel, very easy.”
 of 5 bubbles AussieTravelCouple, 12 Jun 2016 | Read review
5 of 5