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Phoenix City Hotel Guangzhou

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#49 of 3,315 Hotels in Guangzhou
Certificate of Excellence
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Phoenix City Hotel Guangzhou
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376 Reviews from our TripAdvisor Community

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Showing 77: English reviews
Melbourne, Australia
Reviewed 24 October 2016

Stayed at this hotel for 4 night on a business trip. According to the hotel staff, this hotel was built 10 years ago. Therefore it's a little dated on some detailed. Although it is not an official 5 star hotel, but it was built on 5 star standards back then. Hotel lobby is impressive with European decor, which was a...

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Thank Jason526
Shanghai Region, China
Reviewed 17 October 2016 via mobile

I stayed here during business trip for 17 days. The location is like a small Venice. The hotel room was very clean and the service was great. Little far from the city but taxi can be found outside of the hotel. The staff speaks English therefore check in and out was no issue. Definitely will stay again.

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Thank MariusG1579
Hong Kong, China
Reviewed 4 July 2016 via mobile

The first impression you get as you enter the lobby is that it's a copy of the Venetian Macau except smaller. The rooms are nice enough - large with a small sitting room. Bathroom is huge with a extremely large walk in shower but no bath. I would rate it 5 star. I did not have time to use the...

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Thank Siew Choy M
Almere, The Netherlands
Reviewed 21 May 2016 via mobile

I stayed here for a few days for business. Hotel staff is very helpful no complain at all. This Hotel could use an makeover because it's outdated. Breakfast in the executive launch was very good and more then complete. The food in the Chinese restaurant was average and the service could be much better.

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Thank BertJoy
Montevideo, Uruguay
Reviewed 19 May 2016

I went back to this hotel after almost 10 years of being there. Unfortunately I had forgotten how far it was and I was very surprised that the hotel became very dark and old, like tired. The prices was very low, but it doesnt pay to stay there. The breakfast is not the best, dinner isnt their strength either...., and...

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Thank Roby S
Hong Kong, China
Reviewed 16 May 2016

nice hotel.The rooms are clean but looked old. The hotel's restaurants are not frequently visited by non hotel residents and this can tell from the empty restaurant sometimes.good food i love the views outside the room fresh air looks diffirent beweet center hotel in guangzhou.next time i will back here again. Tks Chet great service

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Thank lukedelly
Sydney, Australia
Reviewed 4 May 2016 via mobile

Stayed Phoenix for two days, quite amazed by the European paintings over the lobby ceiling. The staff whilst had basic English were extremely helpful and friendly. The rooms were clean and generous in size. There was fresh fruit platter on arrival and a welcome note from hotel. I would recommend taking the executive floor rooms which has a much better...

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Thank flying_sydneybee
Reviewed 28 March 2016

I booked the place for company conference meeting and this is good as there are full conference hall facility and the staff are helpful. However, Internet speed is an issue. Would be nice if they have more English speaking staff in the hotel. The rooms are clean but looked old. The hotel's restaurants are not frequently visited by non hotel...

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Thank Daniel L
Ahmedabad, India
Reviewed 18 November 2015

The hotel is little out of the city but gives a pleasant stay there. Seems like a boutique hotel with a very nice and lucrative hotel lobby. Has a lake behind for a morning or evening walk. Service is also good.

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Thank AdishBhatnagar
London, United Kingdom
Reviewed 15 October 2015

A very grand hotel especially the entrance and a great restaurant quite far from the center so not much to do in the evening as television is all Chinese better/ no CNN or BBC , Please have a good book and a good bottle of wine that will ease the boredom in the evening unless you have a lot of...

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1Thank Nayan M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting

Additional Information about Phoenix City Hotel Guangzhou

Address: Guangyuan East Road, Xintang Section, Guangzhou 511340, China
Region: China > Guangdong > Guangzhou
Price Range: RM293 - RM399 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Phoenix City Hotel Guangzhou 4.5*
Number of rooms: 573
Reservation Options:
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Also Known As:
Phoenix City Guangzhou
Hotel Phoenix City
Hotel Style:
#25 Spa Hotel in Guangzhou
#31 Best Value Hotel in Guangzhou
#45 Luxury Hotel in Guangzhou
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Questions & Answers

Here's what travellers have asked, with answers from Phoenix City Hotel Guangzhou staff and other travellers.
4 questions
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Questions? Get answers from Phoenix City Hotel Guangzhou staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites with a living room are great and roomy!!!”
 of 5 bubbles RobyS219, 18 May 2016 | Read review
“One less than 150 yards away from reception”
 of 5 bubbles MichaelF749, 18 Dec 2014 | Read review
“Get an up stair room for a good night sleep.”
 of 5 bubbles RoD917, 19 Dec 2013 | Read review
“Room smelt like smoke even though it was non-smoking”
 of 5 bubbles sharrynmcnamara, 26 Oct 2013 | Read review
“Room facing court yard.”
 of 5 bubbles Muskoka1039, 7 May 2013 | Read review
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