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Shangri-La Hotel Guangzhou

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#10 of 3,394 Hotels in Guangzhou
Certificate of Excellence
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1 room 2 adults 0 children
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Shangri-La Hotel Guangzhou
Shangri-La Hotel Guangzhou
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1,630 Reviews from our TripAdvisor Community

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Showing 447: English reviews
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Bengaluru, India
Reviewed yesterday NEW

Firstly, this is one of the finest hotels in Guangzhou and offers an incredible level of hospitality and opulence. Right adjacent to the Canton fair complex, the hotel is barely 500 meters away. The river view rooms offer a spectacular view of the Pearl River and the Guangzhou skyline. Tried food at the lobby bar and was very impressed with...

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Helpful?
Thank Kiran K
Melbourne, Australia
Reviewed 2 days ago NEW

I stayed at the Shangri-La while attending the Canton fair in April. Upon check-in I was told there were no non-smoking rooms available, which I wasn't all that happy about. However, my room was exceptionally clean, and there were no cigarette smells at all. Also worth mentioning is how excellent all staff members were.

Review collected in partnership with shangri-la.com
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Thank Luke N
Atlanta, Georgia
Reviewed 4 days ago NEW

Met with Guest Relation Officer Didi. She speaks perfect English and Chinese. She was extremely helpful in giving us directions on how to navigate the huge city, and also how to travel to Hong Kong, where to visit, etc. Didi was very patient, took time to explain details, wrote directions both in Chinese and English, and she did it all...

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Thank Merlin1935
Guangzhou, China
Reviewed 4 days ago NEW

I meet Didi Deng at the lobby of Shangri-La hotel today to inquire about a trip I was planning to Hong Kong. This young lady went beyond my expectations in assisting me and my friend on to plan our trip. We were very please on how well she understood and spoke the English very, very well. She was really a...

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Thank kagbi
Toronto, Canada
Reviewed 1 week ago NEW

Beautiful property, outdoor pool and amenities with excellent, attentive staff located steps away from the Canton fair. Front desk (Roger) upgraded us to suites as hotel was not full as a first time guest gesture and that made all the difference. Kale from the breakfast area found my phone and made sure to protect it until i returned. Only negative...

Review collected in partnership with shangri-la.com
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Thank ronnie s
Reviewed 1 week ago via mobile

Great frontline services. Assist with my early check in and provided excellent view of the river. Room was cosy and bed was comfortable for a good night sleep. Night view was excellent. Hotel breakfast was excellent with lots of variety to choose from and there is shuttle service to the train station .

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Helpful?
Thank Donovan O
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear Donovan O, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us. We are delighted to read your kind compliments regarding our overall facilities and services. We do offer a regular shuttle bus service commuting between the hotel and the East Train Station and major shopping areas, office towers, and tourist...

Singapore
Reviewed 1 week ago via mobile

Nice hotel. Nice size room. Has a swimming pool. American TV and external news on the TV. has a number of plug designs for my various devices. Might not always remember where I wake up in the mornings on a business trip and suddenly this would be one of the nondescript five star hotels which are present.

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Helpful?
Thank youke_worldwide
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear youke_worldwide, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us. We are delighted to know that you enjoyed our overall facilities and services. Our outdoor tropical swimming pool is now open until November and perhaps you might enjoy a nice swim there or a jog in our 5800 square meter...

Reviewed 3 weeks ago via mobile

Wen't on a Business trip and took my kids, the Hotel is remarkable on it's service. Even took care in giving a treat to my kids as a surprise. Ate at The Buffet 3 times a day because there is nothing near and my business were next door, it was a great option and got the chance to taste a...

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Helpful?
Thank Macastell
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear Macastell, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your valuable comments on your recent stay with us. We are delighted to know that you and your family were comfortable whilst here and enjoyed your stay. We have a number of kid-friendly facilities and activities in our garden and hope your children were able to visit them....

Ottawa, Canada
Reviewed 3 weeks ago

Always worry because I think there is nothing else that I can add to the excellent service I receive at the Shangri-La Guangzhou… but always the team that works hard and great, proof that is always room to improve and make feel great to each guest. This year hasn’t been the exception and I had the opportunity to enjoy meals...

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Thank mancho
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear Mancho Thank you for your warm praise for our colleagues following your recent return to stay with us. We are very pleased to know that you were comfortable with us once again and thank you also for bringing your own guests to visit us on this occasion as well. We will ensure that your kind words are shared with...

Reviewed 4 weeks ago

Just returned from staying at this hotel, the rooms are excellent, very clean and comfortable, the bed is extremely comfortable, beautiful bathrooms with excellent showers. Had breakfast and dinner in the main restaurant Wok Too, average at best, plenty to choose from but the quality is only average, and the staff not pleasant. Had several dinners in Ribs, excellent, very...

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Helpful?
Thank lonestar51
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear lonestar51, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your valuable comments on your recent stay with us. I am pleased to know that you enjoyed both the cuisine and services at our specialty restaurant RIBS. I have also taken note and shared your comments concerning our Wok Too Cafe. Please be assured that we will take...

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Shangri-La Hotel, Guangzhou is located adjacent to the Canton Fair with less than 1 minute walking distance to Guangzhou International Convention and Exhibition Center. Surrounded by lush gardens on an island in the Pearl River, the hotel's 704 guestrooms offer amazing views through the floor-to-ceiling windows of the nearby Pearl River and the greenery on the other side. The hotel offers its guest complimentary Wi-Fi and broadband internet access in all guestrooms and public areas. During the Canton Fair period, the hotel offers complimentary shuttle bus services to the fair as well as major hot spots across the city, with Wi-Fi available in the shuttle bus; guests can choose to take a walk or the shuttle between the hotel and the Canton Fair Complex. The Shangri-La offers a variety of dining options from East to West put together by award-winning chefs. Traditional Thai and fusion dishes are cooked up with imported herbs and spices at coolThai. Nadaman offers up the renowned menu of its worldwide Japanese fine dining chain. Guests looking for something more local can check out the regional Chinese offerings at Summer Palace. A selection of Asian favorites and contemporary international cuisine is available from the food-theater-style WOK TOO Cafe which provides both a la carte and buffet. Diners at the WOK TOO Cafe can eat inside the main dining hall, out in the garden or in one of the private dining rooms. Guests looking to eat Western cuisine can also head to il Forno, the hotel's Italian restaurant. Guests relaxing in the lush gardens around the outdoor swimming pool can indulge in a tropical cocktail or a light snack at the Poolside Bar & Grill. Live jazz performances accompany snacks and cocktails, coffee or afternoon tea in the Lobby Lounge. When night falls, guests can roll up to the Lift Bar on the second floor and enjoy drinks and snacks while looking out over the gardens and river. The flowing shape of this Guangzhou hotel's outdoor pool is lined by a tropical garden, giving guests a relaxing getaway from the hustle of bustling "Canton," and an indoor pool is also available. ... more   less 

Additional Information about Shangri-La Hotel Guangzhou

Address: No.1 Huizhan East Road, Haizhu District, Guangzhou 510308, China
Region: China > Guangdong > Guangzhou
Price Range: RM616 - RM2,694 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel Guangzhou 5*
Number of rooms: 704
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Shangri-La Hotels and Resorts, Expedia, Orbitz, Ctrip TA, Hotwire, Cheap Tickets, Agoda, Travelocity, TripOnline SA and HotelQuickly so you can book your Shangri-La Hotel Guangzhou reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Guangzhou
Shangri La Guangzhou
Hotel Style:
#4 Business Hotel in Guangzhou
#5 Romantic Hotel in Guangzhou
#7 Family Hotel in Guangzhou
#9 Spa Hotel in Guangzhou
#10 Luxury Hotel in Guangzhou
#76 Best Value Hotel in Guangzhou
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La Hotel Guangzhou staff and other travellers.
11 questions
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Singapore, Singapore
over a year ago
Singapore, Singapore
4 months ago
6 months ago
North Ridgeville, Ohio

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Questions? Get answers from Shangri-La Hotel Guangzhou staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Horizon Club rooms”
mancho, 31 Mar 2017 | Read review
“Request a high floor, river view.”
lonestar51, 23 Mar 2017 | Read review
“Book the river view room, higher floors of course.”
  • Guangzhou Shangri-la Hotel
  • Guangzhou Shanghai-la Hotel
anaHongKong2017, 19 Mar 2017 | Read review
“ask for higher floor (top floor is 36th floor)”
MJJH2012, 28 Feb 2017 | Read review
“Executive rooms floors 33 - 36 the very best with optimum service”
I7491PBpatriciac, 27 Feb 2017 | Read review
5 of 5