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Shangri-La Hotel Guangzhou

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#8 of 3,376 Hotels in Guangzhou
Certificate of Excellence
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Shangri-La Hotel Guangzhou
Shangri-La Hotel Guangzhou
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1,600 Reviews from our TripAdvisor Community

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There are newer reviews for Shangri-La Hotel Guangzhou
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Showing 428: English reviews
GZ
Reviewed 29 December 2016

Thank you once again for such a perfect stay. This is a hotel that is great for everyone, but also one that takes repeat customers very seriously. The service now offered to our family is truly amazing. We spent Christmas at the hotel. The winter wonderland is excellent and highly recommended to any family. (games for all ages, my 1...

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Helpful?
Thank Mark_Revis
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear Mark_Revis, Thank you for choosing Shangri-La Hotel, Guangzhou again and for sharing your comments on your recent stay with us. We are extremely pleased to know you had a pleasant stay on Christmas Day and were satisfied with our overall service. Your recognition is a great motivator for us to continue to provide our heart-felt hospitality, and it will...

Reviewed 17 December 2016 via mobile

Went to China on business in March and was staying here for 5 days Rooms were very large, spacious and clean - with a very modern washroom and decor Hotel staff could speak English and were very helpful in arranging taxis etc to get around the city Great restaurants within the hotel as well a the sushi spot was excellent...

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Helpful?
Thank Ashik B
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear Ashik B, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your valuable comments on your recent stay with us. We are thrilled to know that you enjoyed your stay here and were pleased with our overall services. We will ensure to share your comments with our colleagues to encourage them and hope to welcome you back when...

Midway, Kentucky
Reviewed 15 December 2016

Arrived exhausted after trans-Pacific flight and was pleased to find myself in such a comfortable quiet place. The room had a view of the Pearl River which was nice, the bed was comfy and the whole place was very nicely appointed. The breakfast buffet was very good too. The swimming pool was quite busy early in the mornings, but not...

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Helpful?
Thank sueontheroad12
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear sueontheroad12, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us. We are glad to know that you enjoyed our overall facilities whilst here.Your satisfaction is a great motivator for us to continue to provide our heart-felt hospitality, and it will be gladly shared with all our colleagues.We look forward to...

Den Bosch, The Netherlands
Reviewed 8 December 2016 via mobile

The hotel is conveniently located in the Guangzhou New arena, close to exhibition centres and close to subway (for city). Reception is smooth and all amenities are there as you may expect. Room is big and clean, as is the bathroom. Bed is of good quality. Breaksfast is totally complete in both Asian and Western choices.

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Helpful?
Thank AL273
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear AL273, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your feedback after your recent stay with us. We are all pleased to know that you enjoyed your stay and our overall facilities and services.Your recognition is much appreciated and we all look forward to welcoming you back soon. Warm regards, Keith Tomkies

Reviewed 6 December 2016

I never get disappointed every time i stay at the Shangri-la. the hotel is absolutely stunning and the staff are just the best ever. Where ever I,m going around the world i always check if there is a shangri-la hotel first!.the service is absolutely amazing,the food was great.Room service 24/7.I couldn't have asked for more.Cant wait for my next visit.

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Helpful?
Thank Dina M
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear Dina M, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your valuable comments on your recent stay with us. We are delighted to know that you enjoyed your visit and were comfortable with our overall service whilst here. Your recognition is a great momentum for us to carry on our heart-felt hospitality and I'll be glad to...

Kuala Lumpur, Malaysia
Reviewed 24 November 2016

if you are going to any kinds of convention near the convention centre area, this hotel is convenient for you. the room was great and breakfast was even better than most 5 stars hotel in China. love the service provided by the crew in the restaurant.

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Thank EWayC
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear EWayC, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us. We are delighted to know you had a pleasant stay with us. Your recognition is a great motivator for us to continue to provide our heart-felt hospitality, and it will be gladly shared with all our colleagues. We look forward...

Singapore, Singapore
Reviewed 24 November 2016

Got back to this property after nearly 3 months( used to be a monthly affair earlier). Some of the staff have changed but the services remain impeccable as usual. The Hotel is beautifully maintained and Biz travellers will find both luxury and comfort.

Review collected in partnership with shangri-la.com
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Helpful?
Thank Rajiv B
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear Rajiv B, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us. My colleagues and I are truly motivated by your feedback and glad you enjoyed our overall service and facilities during your business trip for the conference in the hotel. Much appreciated for your compliments again, and we all look...

San Luis Obispo, California
Reviewed 22 November 2016

Excellent as always. My second time here and this hotel is really top notch. The breakfast buffet is almost worth it alone. Probably one of the I've had anywhere. We had to shell out of course because we were going for the purpose of the Canton Fair -- which is literally across the street but last time, stayed here on...

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Helpful?
Thank EvanDaviesDesign
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear EvanDaviesDesign, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your valuable comments on your recent stay with us. We are delighted to know that you enjoyed your visit and were comfortable whilst here. Your recognition is a great momentum for us to carry on our heart-felt hospitality and I'll be glad to pass your kind words to...

Reviewed 19 November 2016 via mobile

From the moment I arrived for the two nights that I stayed at this hotel, the staff were extremely helpful and courteous. The hotel was very busy given the motor show close by, but all times they responded quickly, politely and efficiently to any request. Room was very nice and the club lounge to which I had access was very...

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Helpful?
Thank MMB1954
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear MMB1954, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your feedback after your recent stay with us. We are all extremely pleased to know that you enjoyed our overall service and facilities, in particular from our colleagues and in the club lounge. Your recognition is much appreciated and we all look forward to welcoming you back soon....

Jeddah, Saudi Arabia
Reviewed 17 November 2016

Excellent location & good staff. value for money but during canton fair timing the price is very very high. please look into this matter. Hotel design is excellent & breakfast is also very well organize specially for Muslims the proper care is taken.

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Thank ILYAS AHMED KHA... K
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear ILYAS AHMED KHA... K, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us. Glad to know that you felt well taken care of during Canton Fair period. We appreciate your other feedback and will review matters in light of this. Much appreciated for your kind words again, and we all...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Shangri-La Hotel, Guangzhou is located adjacent to the Canton Fair with less than 1 minute walking distance to Guangzhou International Convention and Exhibition Center. Surrounded by lush gardens on an island in the Pearl River, the hotel's 704 guestrooms offer amazing views through the floor-to-ceiling windows of the nearby Pearl River and the greenery on the other side. The hotel offers its guest complimentary Wi-Fi and broadband internet access in all guestrooms and public areas. During the Canton Fair period, the hotel offers complimentary shuttle bus services to the fair as well as major hot spots across the city, with Wi-Fi available in the shuttle bus; guests can choose to take a walk or the shuttle between the hotel and the Canton Fair Complex. The Shangri-La offers a variety of dining options from East to West put together by award-winning chefs. Traditional Thai and fusion dishes are cooked up with imported herbs and spices at coolThai. Nadaman offers up the renowned menu of its worldwide Japanese fine dining chain. Guests looking for something more local can check out the regional Chinese offerings at Summer Palace. A selection of Asian favorites and contemporary international cuisine is available from the food-theater-style WOK TOO Cafe which provides both a la carte and buffet. Diners at the WOK TOO Cafe can eat inside the main dining hall, out in the garden or in one of the private dining rooms. Guests looking to eat Western cuisine can also head to il Forno, the hotel's Italian restaurant. Guests relaxing in the lush gardens around the outdoor swimming pool can indulge in a tropical cocktail or a light snack at the Poolside Bar & Grill. Live jazz performances accompany snacks and cocktails, coffee or afternoon tea in the Lobby Lounge. When night falls, guests can roll up to the Lift Bar on the second floor and enjoy drinks and snacks while looking out over the gardens and river. The flowing shape of this Guangzhou hotel's outdoor pool is lined by a tropical garden, giving guests a relaxing getaway from the hustle of bustling "Canton," and an indoor pool is also available. ... more   less 

Additional Information about Shangri-La Hotel Guangzhou

Address: No.1 Huizhan East Road, Haizhu District, Guangzhou 510308, China
Region: China > Guangdong > Guangzhou
Price Range: RM617 - RM1,852 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel Guangzhou 5*
Number of rooms: 704
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Shangri-La Hotels and Resorts, Hotels.com, Cheap Tickets, Travelocity, Agoda, Ctrip TA and Priceline so you can book your Shangri-La Hotel Guangzhou reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Guangzhou
Shangri La Guangzhou
Hotel Style:
#4 Business Hotel in Guangzhou
#5 Romantic Hotel in Guangzhou
#7 Spa Hotel in Guangzhou
#7 Family Hotel in Guangzhou
#8 Luxury Hotel in Guangzhou
#73 Best Value Hotel in Guangzhou
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La Hotel Guangzhou staff and other travellers.
11 questions
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Singapore, Singapore
over a year ago
Singapore, Singapore
2 months ago
4 months ago
North Ridgeville, Ohio

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Questions? Get answers from Shangri-La Hotel Guangzhou staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you're alone and you don't want to be bothered to go out for meals, the exec floor is worth it. Free food, drinks, etc.”
 of 5 bubbles EvanDaviesDesign, 22 Nov 2016 | Read review
“Rooms are very nice specially suites.”
 of 5 bubbles ILYASAHMEDKHANK, 16 Nov 2016 | Read review
“close to convention center. recommend the club floor”
 of 5 bubbles 335TimJ, 15 Nov 2016 | Read review
“The river view we had was fabulous!”
 of 5 bubbles RobinB716, 15 Nov 2016 | Read review
“Best view of the Canton Fair - outlook, beautiful light show each night.”
 of 5 bubbles SandyD757, 9 Nov 2016 | Read review
5 of 5