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Springdale Serviced Residence Guangzhou

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#35 of 3,300 Hotels in Guangzhou
Certificate of Excellence
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Springdale Serviced Residence Guangzhou
Springdale Serviced Residence Guangzhou
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187 Reviews from our TripAdvisor Community

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Showing 122: English reviews
Singapore, Singapore
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 days ago NEW

Rooms are comfortable, clean and big, with most amenties provided. Excellent service from the staff. Nice breakfast with bost oriental and western spread. Great location, very accessible to most places and near the metro

Review collected in partnership with this hotel

Helpful?
Thank xygirl
frontoffice_ssr, Frontofficer at Springdale Serviced Residence Guangzhou, responded to this review

Dear Guest, Thank you so much for taking your precious time to review our hotel, it was our honor to have such great comments from you. We are looking forward to your next arrival and provice you the excellent service. Best regards, Bruce More 

Singapore, Singapore
1 review
Reviewed 2 weeks ago

Though location is good and convenient, room looks very old. There is also leakage of water somewhere in the toliet and after every bath, the floor will be very wet. For the high price paid for the room, should expect better room conditions, facilties and breakfast. 0

Review collected in partnership with this hotel

Helpful?
Thank rc0202
frontoffice_ssr, Frontofficer at Springdale Serviced Residence Guangzhou, responded to this review

Dear Sir, Thank you for your recent visit and your comment towards our hotel services. Meanwhile, we would also like to express our apology for any inconvenience and uncomfortable casused to you. May we have your reservation number cause we will feedback to managerment department and the investigation is in process. Again, please do accept our sincere apology. Best regards,... More 

Level Contributor
95 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 4 weeks ago via mobile

First of all I must point out that the staff are impeccable. Extremely helpful and extremely friendly. Unfortunately that's where the compliment stops. We booked a 3 bedroom apartment with remarks after remarks about getting a non smoking apartment as I am very allergic to cigarette smell. Oh boy, I got greeted by horrible horrible smell not only from the... More 

Helpful?
Thank Nina L
frontoffice_ssr, Front Officer at Springdale Serviced Residence Guangzhou, responded to this review

Dear Nina, Thank you for your recent visit and your comment towards our hotel services. Meanwhile, we are terribly sorry for any inconvenience and uncomfortable casused to you, especially about the smell and the pillows、towels. We are communicated your feedback to concerned department and the investigation is in process.Springdale will spare no efforts to deliver consistently good service to provide... More 

Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 October 2016 via mobile

I had stayed here in 3 bhk apartment for two nights along with my collegues. Neat, clean and fully loaded apartments. Staff are very cooperative and helpful. Malls, metro station etc is very closeby to this hotel. Recommended for veg indian travellers looking to cook or have loaded kitchen.

Helpful?
Thank Rite98
frontoffice_ssr, Frontofficer at Springdale Serviced Residence Guangzhou, responded to this review

Dear Rite, Thank you so much for taking your precious time to review our hotel and share your such nice comments with us. We would like to thank you again and we are looking forward to welcome you again. Best regards, Bruce More 

Johannesburg, South Africa
1 review
Reviewed 4 October 2016

Location not so direct and taxis dropped us several times off the location even though we were using the Chinese address. The hotel needs to improve the map for guest. Mt booking was messed up as I was expecting a single room apartment for 2 guest but later saw 2 bedroom apartment. They couldn't change for me and I and... More 

Review collected in partnership with this hotel

Helpful?
Thank 806abrahams
frontoffice_ssr, Frontofficer at Springdale Serviced Residence Guangzhou, responded to this review

Dear Mr.Abrahams, Thank you so mcuh for your recent vist and comment towards our hotel. At the same time we would like to apologize for any inconvenience and uncomfortable casused to you. The location is hard to find because our hotel has to many long stay guests , and it can better protect the privacy of the guests. aslo our... More 

Singapore, Singapore
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 September 2016

The apartment is located in Tianhe prime district area, with many shopping choices and eateries nearby. From the hotel, the entrance to the metro station is reachable within 2-3 minutes walk but need to go through an underground shopping which connects to the Tiyi Zi Lu Metro station. The apartment is modern, well kept, well equipped and the surrounding is... More 

Helpful?
1 Thank ouichoo
frontoffice_ssr, frontoffice_ssr at Springdale Serviced Residence Guangzhou, responded to this review

Dear ouichoo, Thank you for taking your precious time to review our hotel and share your such detail and valuable comments with us, especially the detail for the hotel of the surrounding information, it was very helpful for every guest who wants to know about. and we do apologize for the breakfast incident. Actually, our two-bedroom apartment is the most... More 

Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 September 2016

If you are staying around tee mall tienhe, this will be a great place to stay. Service is really great n it's a 3 mins walk to the one of the entrance/exit point of the metro station. Taking the train will require another 10 mins walk to the control station though but you will at least be tempted by he... More 

Review collected in partnership with this hotel

Helpful?
1 Thank C5853UYpeter
frontoffice_ssr, Front Officer at Springdale Serviced Residence Guangzhou, responded to this review

Dear Peter, Thank you so much for your recent visit and comments. We are highly appreciated your comments, i thank it really can helps other people well. Once again, thank you so much for your precious comments and we are looking forward to welcoming you again in Springdale Serivce Resdence, Guangzhou. Best regards, Bruce More 

Jakarta, Indonesia
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 September 2016

It has been my preference to stay in a Western hotel or Service Apartment in China, as it usually give you more freedom to access Western or American links or websites, which usually blocked by local hotel or event providers. However, unlike other Somerset serviced apartment that I have stayed previously in China, Springdale Serviced Residence in Guangzhou comes with... More 

Helpful?
Thank Hersyah
frontoffice_ssr, Frontoffice_ssr at Springdale Serviced Residence Guangzhou, responded to this review

Dear Hersyah, It was our great pleasure to having you stay at Springdale Service Residence Guangzhou. Thank you for sharing your feedback about your experience at Springdale and such great suggestions as yours. Firstly, I note that improvements need to be made regarding the Internet access and I sincerely apologize for the inconvenience caused.Actually, the Government limit have been blocked... More 

Norfolk
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 30 August 2016 via mobile

Stayed here with my family a few days ago . We had a 2 bedded apartment for 4 adults. Room was adequate for a few days and breakfast was basic but enough to fill us up for a few hours . Don't know if I would stay again but the position is centrally located and it's a good cheap base.... More 

Helpful?
Thank alipaliNorfolk
frontoffice_ssr, Guest Service at Springdale Serviced Residence Guangzhou, responded to this review

Dear Alipalinorfolk, Thank you for you selecting Springdale Service Resdence for your recent stay in Guangzhou. Meanwhile we would also like to express our apology for any inconvenience . Actually our Two bedroom apartment is most suitable for two person to stay. as when you book the room on our webside , you may find the detailed as below: Two... More 

Riyadh, Saudi Arabia
1 review
Reviewed 25 August 2016 via mobile

This is the best place to stay in guangzhou ,their services and staff are just perfect , also it location is very good near many shopping malls ,coffe shops and resturants ,highly recommended especially for families. However,their breakfast dosen't have much choices most of it is chinese food which we don't normaly eat at early mornings !

Helpful?
Thank Majdrasheed
frontoffice_ssr, Guest Service at Springdale Serviced Residence Guangzhou, responded to this review

Dear Majdrasheed, Thank you so much for your recent visit and comments, we are highly appreciated your comments. We are happy to have you with us and we will continually provide you the excellent service, once again, thank you for your precious comments and looking forward to welcoming you again in Springdale Serviced Residence, Guangzhou. Best regards, Bruce More 

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Springdale Serviced Residence is located in the heart of Guangzhou city—Tianhe District, putting you in close proximity to multinational companies, commercial offices and financial institutions. Nearby shopping malls like Teemall and Grand View Plaza give you quick access to a multitude of international fashion, dining and entertainment facilities. The Tiyuxi Road MRT Station is a mere 5 minutes walk and Guangzhou East Railway Station is within 10 minutes drive away. Each of the 175 serviced residences is furnished with a modern and comfortable living and dining area, broadband internet access, satellite television access and a fully-equipped kitchen. We offer you a wide range of apartments sizes from studio to three-bedroom apartments, to suit your lifestyle and budget. Our 24-hour on-site security personnel and closed-circuit TV security system ensure a safe living environment for you and your family. Springdale Serviced Residence is ideal for utives and their families looking for a balanced and enriching lifestyle. Our recreational residents’ programmes like city explorations and sports activities enable you to meet people and network within your community. Our fully-equipped gymnasium, sauna rooms and children playground are conveniently located on-site for you and your family to relax and recharge. Our helpful, caring staff and personalized attention is the core of our signature Heartware service, which is our commitment to tailor each residence to your individual needs. ... more   less 

Additional Information about Springdale Serviced Residence Guangzhou

Address: No.105 West Tiyu Road, Apt. B1, Tianhe District, Guangzhou 510620, China
Region: China > Guangdong > Guangzhou
Price Range: RM342 - RM871 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Springdale Serviced Residence Guangzhou 4*
Number of rooms: 175
Reservation Options:
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Also Known As:
Springdale Serviced Residence Guangzhou Hotel Guangzhou
Hotel Style:
#5 Family Hotel in Guangzhou
#14 Romantic Hotel in Guangzhou
#18 Business Hotel in Guangzhou
#31 Best Value Hotel in Guangzhou
#34 Luxury Hotel in Guangzhou
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Questions & Answers

Here's what travellers have asked, with answers from Springdale Serviced Residence Guangzhou staff and other travellers.
11 questions
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Ampang, Wilayah Persekutuan, Malaysia
over a year ago
Dubai, United Arab Emirates
Dubai, United Arab Emirates

See all questions (11)

Questions? Get answers from Springdale Serviced Residence Guangzhou staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in a 2 bedroom apartment, Room 508 which is spacious and has quiet facing.”
 of 5 bubbles ouichoo, 19 Sep 2016 | Read review
“Choose other western hotel if you need access to google, facebook, or gmail”
 of 5 bubbles Hersyah, 17 Sep 2016 | Read review
“Non-smoking room was well maintained... no smoke smell at all”
 of 5 bubbles mhmuh4, 7 Dec 2015 | Read review
“Room on high floors is good”
 of 5 bubbles Lakhbir177, 20 Nov 2015 | Read review
“double check whether it is a non smoking room if you are not a smoker”
 of 5 bubbles wonderfay, 28 Jul 2015 | Read review
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