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The Ritz-Carlton, Guangzhou

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Traveller (711)
Room & Suite (180)
Dining (31)
Overview
  • Excellent71%
  • Very good23%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“churchill bar”(17 reviews)
“canton tower”(41 reviews)
“the club lounge”(31 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
All hotel details
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Reviews (1,193)
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469 results
Traveller rating
369
67
18
8
7
Traveller type
Time of year
LanguageEnglish
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369
67
18
8
7
Show reviews that mention
All reviewschurchill barcanton towerthe club loungeladies and gentlemenopera houseguangdong museumasian gamescanton fairthe pearltv towerbreakfast buffetriver viewluxurious hotelconstruction sitefitness centerbusiness tripa wonderful stay
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1 - 5 of 469 reviews
Reviewed 1 week ago

Went to GZ for business/personal trip, and stayed in Ritz for a night. This hotel is within the office vicinity - convenient to subway and underground malls as well! Experience has been really wonderful since I stepped in. Service is good and I evem got...More

Thank Michelle T
Response from RitzCarltonGuangzhou, General Manager at The Ritz-Carlton, GuangzhouResponded 1 week ago

Dear Michelle T, Thank you very much for taking the time to share with us your enjoyable experience in our hotel and we certainly share your delight with all our Ladies and Gentlemen. As you mentioned, we are located in the heart of new business...More

Reviewed 1 week ago

I went with the friend for a short break. The Ritz Carlton is an amazing hotel. Club lounge staff are trained and helpful, great experience served by Lexiee. I will definitely return here!! Hope to see all of you again!More

Thank ryan1826
Response from RitzCarltonGuangzhou, General Manager at The Ritz-Carlton, GuangzhouResponded 1 week ago

Dear ryan1826, Thank you very much for speaking highly of our hotel and our team. As you mentioned, club lounge is indeed a very nice pick to elevate your stay with nice view and great service. We will pass on your compliment to Lexiee and...More

Reviewed 2 weeks ago via mobile

Just the best hotel for the buiseness trip. Its just uniqe and fulfills allyour expectations. Breakfast s fantastic, the locatiin and the area where the htel is situated is great. Highly recommended, looking forward to be back.More

Thank Nikolay G
Response from RitzCarltonGuangzhou, General Manager at The Ritz-Carlton, GuangzhouResponded 2 weeks ago

Dear Nikolay G, Thank you very much for taking the time to share with us all the details of your pleasant stay. We all ladies and gentlemen at The Ritz-Carlton, Guangzhou are always looking out for ways to engage our guests. On top of that,...More

Reviewed 3 weeks ago

I ended up staying here for almost 3 weeks. And it was a wonderful staff. The room was very nice. But what makes this hotel stand out was the staff. By the 3rd day, when I arrived at breakfast, I was greeted by name and...More

Thank Pinecone-sw
Response from RitzCarltonGuangzhou, General Manager at The Ritz-Carlton, GuangzhouResponded 3 weeks ago

Dear Valued Guest, Thank you very much for sharing with us you excellent experience in Club Lounge. We really appreciate your effort in naming Aurora who have taken good care of you. We will pass on your recognition to not just both of them but...More

Reviewed 4 weeks ago via mobile

Whenever I am in Guangzhou I always visit the museum. It's like a traditional thing. Likewise I stay always at this Ritz because of his proximity to the museum. Plus I like the exquisite service and quality of customer care I receive all the times....More

6  Thank dralmorales
Response from RitzCarltonGuangzhou, General Manager at The Ritz-Carlton, GuangzhouResponded 4 weeks ago

Dear dralmorales, Thank you very much for speaking highly of our hotel. We are honored that our ladies and gentlemen have successfully won your recognition and support through their genuine care and heartfelt services. We will share your comment to the team which will for...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$180 - US$356 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Guangzhou
#1 Luxury Hotel in Guangzhou
#2 Business Hotel in Guangzhou
#4 Romantic Hotel in Guangzhou
#9 Family Hotel in Guangzhou
#223 Best Value Hotel in Guangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$180 - US$356 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Guangzhou
#1 Luxury Hotel in Guangzhou
#2 Business Hotel in Guangzhou
#4 Romantic Hotel in Guangzhou
#9 Family Hotel in Guangzhou
#223 Best Value Hotel in Guangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (711)
Room & Suite (180)
Dining (31)
Pool & Beach (7)
Business Centre & Event Rooms (15)
Questions & Answers
Ask a question
meikui
15 June 2018|
AnswerShow all 3 answers
Response from funt0travelwith | Reviewed this property |
I guess depending on how you get there. The hotel has a pick up for around RMB 800 (if i remember) can is around RMB 150 and used the subway under RMB 20 and you can connect almost directly to the hotel.
0
Votes
michellelui2412
18 March 2018|
AnswerShow all 2 answers
Response from Musaaid | Reviewed this property |
Yes its allow but iam not quite sure about charge or not Have a great trip
1
Vote
SYLLOU
7 October 2016|
AnswerShow all 6 answers
Response from WoTExpat | Reviewed this property |
Yes they certainly do. The sockets are multi functional and take plugs from UK, Europe, US and Australia. Worry not.
2
Votes
Room Tips
"high floor"
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"Some rooms offer a view of the Pearl River."
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"Ask for view of Guangzhou Tower"
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"Ask for a room with a river or park view. The vistas from the higher floors are spectacular."
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