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29/10/2017 30/10/2017
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    Shangri-La Hotel Guilin

    No.111 Huancheng North Second Road, Guilin 541004, China
    Hotel website
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    29/10/2017 30/10/2017
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    US$132
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    Traveller (645)
    Room & Suite (143)
    Dining (43)
    Overview
    • Excellent63%
    • Very good26%
    • Average9%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “horizon club” (64 reviews)
    “shang palace” (33 reviews)
    “li cafe” (25 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Babysitting
    5.0 Star Hotel
    All hotel details
    Offers from Shangri-La Hotel Guilin
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    Deals
    29 Oct30 Oct
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    1 room, 2 adults, 0 children
    • Check booking site for details
      US$132
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    • Check booking site for details
      US$132
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    • Check booking site for details
      US$132
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    View all 28 deals
    Write a Review
    Reviews (1,137)
    Traveller rating
    Traveller type
    Time of year
    Language
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    1 - 5 of 782 reviews

    Reviewed 5 days ago

    Its a beautiful cozy hotel inside Guilin. I had a big balcony outside of my room where I could see the big mountains around the city. I love the decoration of the rooms and they have delicious food in their restaurants!! They have also Taichi...More

    Thank GutierrezFelix
    Response from ShangriLaGuilinMgmt, General Manager at Shangri-La Hotel GuilinResponded 4 days ago

    Dear value guest, Thank you very much for taking up the time to write in regards of your recent stay. It is a pleasure indeed to receive such wonderful comments from you, and your encouraging comments which will be passed on to our team accordingly....More

    Reviewed 2 weeks ago

    Shangri-la used to be this hotel brand where you could expect perfect service, perfect food and perfect amenities in any city in China. I have fond memories of staying at the SL Beijing 20 years ago and feeling great about going back. SL Guilin does...More

    Thank EugeneRev
    Response from ShangriLaGuilinMgmt, General Manager at Shangri-La Hotel GuilinResponded 1 week ago

    Dear value guest, Thank you for choosing Shangri-La Hotel, Guilin as prefer stay and taking up the time to bring to our attention on the feedback from your unsatisfactory experience. It would be deeply appreciated if you would advise me of more details by dropping...More

    Reviewed 2 weeks ago via mobile

    Went to the Shangri La Guilin for a five night stay over. 1. Staff Staff is unfriendly and needs to be seriously improved. It is more that they appear to be bothered when asked something. This is happening throughout the hotel at all levels and...More

    Thank StEw115
    Response from ShangriLaGuilinMgmt, General Manager at Shangri-La Hotel GuilinResponded 1 week ago

    Dear value guest, Thank you very much for your recent stay at the Shangri-La Hotel, Guilin and taking up the time to bring to our attention on your unsatisfactory experience. We are very disappointed that we were not able to meet your expectations during your...More

    Reviewed 2 weeks ago via mobile

    As we were touring China we stayed 2 nights at the shangri-la hotel. This hotel is very clean and the staff was extremely helpful. After we checked in I found out that the inroom safe would not work. I contacted the front desk and within...More

    Thank Dennis0002
    Response from ShangriLaGuilinMgmt, General Manager at Shangri-La Hotel GuilinResponded 1 week ago

    Dear value guest, Thank you for regarding our hotel as the preferred choice of yours in Guilin and taking time to leave your comments. Shangri-La Hotel, Guilin always puts a lot of emphasis on hospitality and customer delights in order to keep our guests have...More

    Reviewed 2 weeks ago

    We are new to the Shangri-La hotel chain but the experience we had so far in Beijing and Guilin far exceeds our expectations. The facilities, service and food are some of the best we ever had. The rooms are spacious and the furnishings elegant but...More

    Thank Walker14
    Response from ShangriLaGuilinMgmt, General Manager at Shangri-La Hotel GuilinResponded 1 week ago

    Dear value guest, Thank you for regarding our hotel as the preferred choice of yours in Guilin and taking time to leave your comments. Shangri-La Hotel, Guilin always puts a lot of emphasis on hospitality and customer delights in order to keep our guests have...More

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    1 review
    #111 of 648 hotels in Guilin
     
    City Convenience Inn Guilin Yushan Bridge Shangri-La
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    Mulonghu Hotel
    1 review
    #82 of 648 hotels in Guilin
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Heated pool
    • Indoor pool
    • Outdoor pool
    Details
    • Price range
    • US$105 - US$215 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Spa Hotel in Guilin
    • #2 Luxury Hotel in Guilin
    • #2 Family Hotel in Guilin
    • #16 Best Value Hotel in Guilin
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 439
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Expedia, Orbitz, Ctrip TA, Agoda, TripOnline SA, Cancelon, Hotwire and HotelQuickly so you can book your Shangri-La Hotel Guilin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Guangxi >
    • Guilin
    Add Photo Photos
    Traveller (645)
    Room & Suite (143)
    Dining (43)
    Pool & Beach (16)
    Hotel & Grounds (441)
    Bathroom (15)
    Family and Play Areas (11)
    Business Centre & Event Rooms (8)
    Nearby
    Mulonghu Hotel
    1 review
    .98 km away
     
    Weilan Jiangpan Hotel
    1 review
    .46 km away
     
    City Convenience Inn Guilin Yushan Bridge Shangri-La
    1 review
    .25 km away
     
    Yinrui Hotel
    1 review
    .85 km away
     
    Nearby Restaurants
    Li Cafe
    46 reviews
    .06 km away
    TianTian Kao Ba
    .74 km away
    GuiLin ChanJuan ShiPin GuanYin Ge
    1 review
    .74 km away
    DaTang JiuLang
    .75 km away
    Nearby Attractions
    Lijiang Folk Customs Garden
    244 reviews
    .02 km away
    Fubo Hill
    158 reviews
    1.35 km away
    Folded Brocade Hill (Diecai Hill)
    77 reviews
    .69 km away
    Mulong Lake
    18 reviews
    .96 km away
    Ask a question
    Questions & Answers
    Eduardo S
    29 August 2017|
    AnswerShow all 3 answers
    Response from Kruger C | Reviewed this property |
    I dont know if the hotel has webchat but calling them can work, They are really helpful and speak excellent English. There are different levels of river cruise ranging from a basic bamboo raft to big ships. The raft may not... More
    1
    Vote
    Eduardo S
    29 August 2017|
    AnswerShow all 5 answers
    Response from RebelVirginia | Reviewed this property |
    The Li River cruise is the #1 activity for tourists in Guilin, so I am sure the hotel can help you make a booking. There are many river cruises, and they probably vary in quality. The hotel can probably help you book a... More
    1
    Vote
    jokamwisconsin
    27 March 2017|
    AnswerShow all 5 answers
    Response from ymchan8 | Reviewed this property |
    No 110 volts in Hotel rooms, It is wise to bring an adaptor, do not rely on front desk, they are always out. If you are stuck, the corner store across the street have adaptors and also street vendors also sell it at $5 to 10... More
    0
    Votes
    Room Tips
    "Rooms facing the back street are noisy. Avoid."
    Read review
    "make sure you book a river view room"
    Read review
    "Pick a river facing room"
    Read review
    "We had an executive Terrace Mountain View"
    Read review
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