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Shangri-La Hotel Guilin

Expedia.comUS$90*
View Deal
#2 of 614 Hotels in Guilin
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$115*
US$90*
US$115*
US$90*
US$115*
US$90*
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Shangri-La Hotel Guilin
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1,069 Reviews from our TripAdvisor Community

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Showing 741: English reviews
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Helsinki, Finland
Reviewed 3 days ago NEW

A very good hotel, ticks all the boxes of luxury travel. Very comfy room and bed, beautiful garden, wonderful breakfast. One of the biggest inside pools ever (for me, anyway). Great ambiance, staff could not be nicer. Very good at arranging trips. The scenery in and around Guilin is world-class amazing...

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Helpful?
Thank Remburs
ShangriLaGuilinMgmt, General Manager at Shangri-La Hotel Guilin, responded to this review

Dear value guest, Thank you for regarding our hotel as the preferred choice of yours in Guilin and taking time to leave your comments. Shangri-La Hotel, Guilin always puts a lot of emphasis on hospitality and customer delights in order to keep our guests have a comfortable stay. We are proud to receive your encouraging comments which will be passed...

Tartu, Estonia
Reviewed 1 week ago

Stayed in this hotel for work and it so happened that had absolutely no time to explore the grounds around it, also no idea how to best get there on your own (local contact made arrangements for me). Inside the hotel, everything worked, no troubles. Lobby bar had a tasty local beer, can't recall the name but definitely not the...

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Helpful?
Thank Hille K
ShangriLaGuilinMgmt, General Manager at Shangri-La Hotel Guilin, responded to this review

Dear value guest, Thank you for regarding our hotel as the preferred choice of yours in Guilin and taking time to leave your comments. Shangri-La Hotel, Guilin always puts a lot of emphasis on hospitality and customer delights in order to keep our guests have a comfortable stay. We have taken note of your comments, rest assured that actions will...

Virginia
Reviewed 2 weeks ago

The Shangri-La in Guilin always seemed to have stuff going on in the lobby area: Thai dancers or other performers. It seemed like here in the south the people were out late playing, while in the north they were more business-like. We had a nice room with two double beds with a good bathroom and shower. There was a large...

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Helpful?
Thank RebelVirginia
ShangriLaGuilinMgmt, General Manager at Shangri-La Hotel Guilin, responded to this review

Dear value guest, Thank you for regarding our hotel as the preferred choice of yours in Guilin and taking time to leave your comments. Shangri-La Hotel, Guilin always puts a lot of emphasis on hospitality and customer delights in order to keep our guests have a comfortable stay. We have take note of your comments, rest assuer that actions will...

London, United Kingdom
Reviewed 2 weeks ago

The Shangri-La is definitely the best hotel in Guilin, however, it's all relative. The hotel is wonderfully clean, the rooms are of a decent size and most have good views either over the river, mountains or gardens. The staff were incredibly helpful where they can be and very attentive. The food was generally good. The buffet for breakfast and dinner...

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Helpful?
Thank Emma S
ShangriLaGuilinMgmt, General Manager at Shangri-La Hotel Guilin, responded to this review

Dear value guest, Thank you for regarding our hotel as the preferred choice of yours in Guilin and taking time to leave your comments. Shangri-La Hotel, Guilin always puts a lot of emphasis on hospitality and customer delights in order to keep our guests have a comfortable stay. Thank you for your kind comments and regard hotel as the preferred...

Reviewed 2 weeks ago

Really good stay. Will definately recommend it to my friends. The front desk and concierge were extremely helpful and attended to all our needs. Excursions were very well planned according to our time and interests fantastic memories!

Review collected in partnership with shangri-la.com
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Helpful?
Thank leconstancel
ShangriLaGuilinMgmt, General Manager at Shangri-La Hotel Guilin, responded to this review

Dear value guest, Thank you for regarding our hotel as the preferred choice of yours in Guilin and taking time to leave your comments. Shangri-La Hotel, Guilin always puts a lot of emphasis on hospitality and customer delights in order to keep our guests have a comfortable stay. We are proud to receive your encouraging comments which will be passed...

New York City, New York
Reviewed 2 weeks ago via mobile

It's safe to say that I have the bst experience in Shangri-La guilin. Excellent service provided by Brandy! It's safe to say that I have the bst experience in Shangri-La guilin. Excellent service provided by Brandy and her team. I run into a staff in the lobby and wondered where I can find a specific souvenir which I stupidly did...

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Helpful?
Thank jean7572
ShangriLaGuilinMgmt, General Manager at Shangri-La Hotel Guilin, responded to this review

Dear value guest, Thank you for regarding our hotel as the preferred choice of yours in Guilin and taking time to leave your comments. Shangri-La Hotel, Guilin always puts a lot of emphasis on hospitality and customer delights in order to keep our guests have a comfortable stay. We are proud to receive your encouraging comments which will be passed...

Perth Western Australia
Reviewed 3 weeks ago

The Shangri La Guilin is located around 10 minutes out of town. As with all Shangri La's the facilities are amazing. The grounds were beautiful, a mini zoo for kids, pool (only open May to Oct), a small lake with little boats for kids, Tai Chi lessons available in the morning near the lobby or in the lobby if its...

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Helpful?
1Thank janeetravel
ShangriLaGuilinMgmt, General Manager at Shangri-La Hotel Guilin, responded to this review

Dear value guest, Thank you for regarding our hotel as the preferred choice of yours in Guilin and taking time to leave your comments. Shangri-La Hotel, Guilin always puts a lot of emphasis on hospitality and customer delights in order to keep our guests have a comfortable stay. We are proud to receive your encouraging comments which will be passed...

Melbourne, Australia
Reviewed 3 weeks ago via mobile

The Shangri-la hotel in Guilin is excellent and undoubtedly the best hotel in Guilin. It caters well for both Chinese and Western travelers. The facilities are excellent. The hotel's garden is especially attractive. Lots of activities for children as well as the usual facilities for business and upscale tourism travelers. The only downside is the hotel is a couple of...

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Helpful?
Thank paul888856
ShangriLaGuilinMgmt, General Manager at Shangri-La Hotel Guilin, responded to this review

Dear value guest, Thank you for regarding our hotel as the preferred choice of yours in Guilin and taking time to leave your comments. Shangri-La Hotel, Guilin always puts a lot of emphasis on hospitality and customer delights in order to keep our guests have a comfortable stay. Thank you for your comments. Look forward to welcome you back to...

Wake Forest, North Carolina
Reviewed 3 weeks ago

we were so impressed with this hotel. My China Odyssey Tours booked it for us. I cannot imagine staying in any other hotel while in Guilin. There was a little park and small zoo. They had so many amenities for families and the romantic setting for couples as well. The restaurant was my favorite hotel restaurant while in China. They...

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Helpful?
1Thank jpulley2017
ShangriLaGuilinMgmt, Guest Relations Manager at Shangri-La Hotel Guilin, responded to this review

Dear value guest, Thank you for regarding our hotel as the preferred choice of yours in Guilin and taking time to leave your comments. Shangri-La Hotel, Guilin always puts a lot of emphasis on hospitality and customer delights in order to keep our guests have a comfortable stay. We are proud to receive your encouraging comments which will be passed...

Greater London, United Kingdom
Reviewed 3 weeks ago via mobile

Room was average size but there was plenty of closet/ drawer space Our bedding was too small for the bed, otherwise the bed was comfortable Staff very good and helpful Very small gardens but hotel is renting Segways and or bicycles to get around the gardens Afternoon tea was delicious around £20 for 2 people French fries in the lobby...

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Helpful?
Thank Lovegoingaway00
ShangriLaGuilinMgmt, General Manager at Shangri-La Hotel Guilin, responded to this review

Dear value guest, Thank you for regarding our hotel as the preferred choice of yours in Guilin and taking time to leave your comments. Shangri-La Hotel, Guilin always puts a lot of emphasis on hospitality and customer delights in order to keep our guests have a comfortable stay. Thank you for your comments. Look forward to welcome you back to...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Shangri-La Hotel Guilin

Address: No.111 Huancheng North Second Road, Guilin 541004, China
Region: China > Guangxi > Guilin
Price Range: RM436 - RM1,363 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel Guilin 5*
Number of rooms: 439
Reservation Options:
TripAdvisor is proud to partner with Shangri-La Hotels and Resorts, Expedia, Booking.com, Hotels.com, Orbitz, Travelocity, Agoda, Ctrip TA, Hotwire, Priceline, Cheap Tickets, Cancelon, TripOnline SA, HotelQuickly and HRS so you can book your Shangri-La Hotel Guilin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Spa Hotel in Guilin
#2 Family Hotel in Guilin
#2 Luxury Hotel in Guilin
#17 Best Value Hotel in Guilin
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La Hotel Guilin staff and other travellers.
8 questions
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Questions? Get answers from Shangri-La Hotel Guilin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room overlooked the park and the river. Such a beautiful view”
jpulley2017, 5 May 2017 | Read review
“River View and Horizon Floor River View Rooms”
LATAY1, 21 Apr 2017 | Read review
“Five star hotels must have good rooms all over the place, no?”
Totoosart, 19 Apr 2017 | Read review
“Ask for a room with a view of the river”
beachmomof3_9, 16 Apr 2017 | Read review
“river view”
FernandoCg, 31 Mar 2017 | Read review
5 of 5
Expedia.com
US$90* /night
View Deal
Shangri-La.comUS$90
Booking.comUS$90
HotelQuicklyUS$115
View all 14 deals
*Disclaimer
Prices are for 1 room, 2 adults
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