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28/01/2018 29/01/2018
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    Sheraton Guilin Hotel

    No.15 Binjiang Road, Xiufeng District, Guilin 541001, China
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    28/01/2018 29/01/2018
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    US$68
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    Traveller (564)
    Room & Suite (139)
    Dining (58)
    Overview
    • Excellent29%
    • Very good45%
    • Average19%
    • Poor5%
    • Terrible2%
    Travellers talk about
    “li river” (125 reviews)
    “great location” (107 reviews)
    “club floor” (11 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.5 Star Hotel
    All hotel details
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    Rooms
    28 Jan29 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (1,238)
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    1 - 5 of 718 reviews

    Reviewed 1 week ago via mobile

    I am a SPG member and have frequently use Sheraton in the past but sadly Sheraton Guilin needs improvement. Location: perfect, centrally located on the river in the centre of town. Reception: staff spoke little English ( which is ok as we don’t speak Chinese)...More

    Thank David L
    Response from SheratonGuilin-EP, 经理 at Sheraton Guilin HotelResponded 3 days ago

    Dear David L, Thank you for choosing Sheraton Guilin Hotel and sharing your detailedly review on Trip advisor. We are very glad to learn that you enjoyed the room and location. We would like to sincerely apologize that service initiative and food quality experiences with...More

    Reviewed 1 week ago

    Stayed here on two occasions. Check-in like night and day between the first and second time: first time, totally inexperienced and unfriendly older lady who took over fifteen minutes to cut a few keys and take my credit card and passport, second time, quick, efficient,...More

    Thank eab2124
    Response from SheratonGuilin-EP, 经理 at Sheraton Guilin HotelResponded 1 week ago

    Dear eab2124, Thank you for taking the time to tell us about your experience at our hotel. We are sorry that the service and hardware experience did not meet your expectations, please allow me to express my sincerest apologies. I have already sent your comment...More

    Reviewed 1 week ago

    While this property comes with all the fittings you can expect from a typical Sheraton family of properties from the Starwood Hotel chain, what is different is the absolute steal you get to book this hotel for! For the price of a 3 star hotel...More

    Thank Prasanna V
    Response from SheratonGuilin-EP, 经理 at Sheraton Guilin HotelResponded 1 week ago

    Dear Prasanna V, Thank you for sharing this excellent review of your stay at The Sheraton Guilin Hotel. I am very pleased to see that you had a fantastic stay and I will be sure to share your lovely comments with the whole of my...More

    Reviewed 1 week ago

    I spent 3 nights at this hotel in Summer 2017. The hotel is in serious need of updating and maintenance. I took 20 pictures of items in my room needing repair. That is a staggering number. Peeling wallpaper, wood furniture that is badly chipped and/or...More

    Thank texas_forrest
    Response from SheratonGuilin-EP, 经理 at Sheraton Guilin HotelResponded 1 week ago

    Dear texas_forrest, Thank you for taking the time to tell us about your experience at our hotel. We are sorry that the hardware experience did not meet your expectations, please allow me to express my sincerest apologies. I have already sent your comment to Hotel...More

    Reviewed 2 weeks ago via mobile

    This was our first trip to Guilin and it was an amazing experience. The high speed train ride, the drive to the hotel etc. was perfect. The Sheraton’s best feature is its location, which is right in the heart of the city. Everything (of interest)...More

    Thank Pushpendra S
    Response from SheratonGuilin-EP, 经理 at Sheraton Guilin HotelResponded 1 week ago

    Dear Pushpendra S, Thank you for sharing this excellent review of your stay at The Sheraton Guilin Hotel. We are sorry that your room air conditioner and breakfast experience did not meet your expectations, please allow me to express my sincerest apologies. I have already...More

    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Spa
    • Free Parking
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Free Parking
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$71 - US$106 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Spa Hotel in Guilin
    • #6 Luxury Hotel in Guilin
    • #15 Best Value Hotel in Guilin
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 408
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Agoda, Hotels.com, Expedia, Priceline, Hotwire, Orbitz, HotelQuickly, Travelocity, Cancelon, TripOnline SA and getaroom.com so you can book your Sheraton Guilin Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Guangxi >
    • Guilin >
    • Downtown / Downtown River-view Area
    • Also Known As
    • Sheraton Guilin ,
    • Guilin Sheraton
    Add Photo Photos
    Traveller (564)
    Room & Suite (139)
    Dining (58)
    Pool & Beach (13)
    Hotel & Grounds (348)
    Bathroom (55)
    Family and Play Areas (4)
    Business Centre & Event Rooms (4)
    Nearby
    Nearby HotelsSee all 657 hotels in Guilin
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Ben_Dover69
    15 April 2017|
    AnswerShow all 4 answers
    Response from Koa K | Reviewed this property |
    The Hotel does not provide transport from the airport. But if you request on from the hotel, assuming that they will provide, the charge will be very much more than you can get from the airport. Lots of Taxis are available... More
    1
    Vote
    DNLs_mum
    25 August 2016|
    AnswerShow all 6 answers
    Response from Dileau P | Reviewed this property |
    I was on a rate that included breakfast, but think most room rates include breakfast.
    0
    Votes
    LeeNClarke
    17 May 2016|
    AnswerShow all 3 answers
    Response from Jeff B | Reviewed this property |
    Gosh no its almost in the city centre
    0
    Votes
    Room Tips
    "With hindsight i wouldn't have upgraded to a club room"
    Read review
    "All rooms seemed very well furnished, so no problems there."
    Read review
    "A room overlooking the river would be ideal."
    Read review
    "Centrally located, near a lot of attractions."
    Read review
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