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Mandarin New Henderson Hotel

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#772 of 2,532 Hotels in Xi'an
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41 Reviews from our TripAdvisor Community

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Colombo, Sri Lanka
Reviewed 14 December 2013

Although the entrance is not very impressive the inside is very good. Rooms were clean & comfortable. The Breakfast Buffet was very good as there was Western as well as Chinese, since I'm not much into Chinese food a good breakfast was a must in China. Once again the staff not knowing English was a short coming, otherwise they were...

1Thank DilrukshiH
Reviewed 31 May 2013

We stayed at the Mandarin New Henderson for two nights and it was a pleasant stay. Nice friendly reception and they spoke some English. The rooms are spacious, clean and comfortable. The breakfast was good catering for both Asian and Western tastes, making this a good hotel for all types of tourists. We used it as a base to visit...

1Thank David1224
Warrington, United Kingdom
Reviewed 14 November 2012

We stayed here for three nights while touring China 'on a budget'. The room was very spacious and spotlessly clean, staff were always friendly and helpful. Yes, their English was limited but guess what folks, we are in China! The buffet breakfast offered plenty of choice - both Chinese and western food. My husband was delighted with the cornflakes and...

1Thank LindaM21
Durban, South Africa
Reviewed 10 August 2012

There is no room service or wake up call offered. No english food offered and no vegetarian meals. Rooms is clean, very spacious and internet for 24hours at 30yuan and a decent computer provided in room.. I loved the bathroom which was tiled black with chrome trmimmings and worked well... Breakfast was average buffet and staff tried best to assist.....

1Thank Reyhana K
Reviewed 29 May 2012

Very cheap price, but good quality. Shower booth is quite small, but room itself is spacious. Breakfast is also good.

1Thank ddaogi1
Essex England
Reviewed 10 August 2011

We enjoyed our stay here. The rooms were large and light. They were always clean and comfortable and the staff went out of their way to make your stay a success. We ate breakfast here every morning and there was a large selection, regularly topped up and there was always a queue for the toast machine. The restaurant was always...

2Thank Tappy Feet
Bangkok, Thailand
Reviewed 5 May 2011

The hotel was shown on the map as being inside of the Xian wall part of the city. It is not. It is a considerable distance away. Thus, you must take a taxi to see anything. While Xian taxis are inexpensive, they are a hassle as few speak English. Really, they need to honestly state their true location on the...

2Thank Kovanen
Reviewed 8 October 2010

I must say that the new henderson Xi'an really is hotel I liked on our trip through China. Hotels there are usually not really clean nor are the installations what you would expect as a western traveller, this hotel however satisfied me because of various reasons. Upon arrival the building did not look to nice because the hotes is located...

1Thank MD-11P
London, United Kingdom
Reviewed 17 June 2010

Room were big, lovely walking shower. Breakfast had a good choice, mix of Western food and local. The hotel had a big sign in reception stating that it was a hotel for overseas visitor however little English spoken at reception (lucky we had a Chinese guide with us) and every one of the 46 tv channels was a Chinese channel,...

Thank InTheWorldCec
Reviewed 10 February 2010

The New Henderson Hotel was markedly different from other hotels at which my friend and i stayed in China. The staff, (and most especially the food and beverage manager), was rude, arrogant and completely unhelpful, deliberately so. It was a very unpleasant stay. I'm grateful it was only for one night! We were charged for sheets and other necessities.

Thank kirkquest

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Additional Information about Mandarin New Henderson Hotel

Address: No.22 West Second Ring, Lianhu District, Xi'an 710077, China
Region: China > Shaanxi > Xi'an
Hotel Class:3 star — Mandarin New Henderson Hotel 3*
Number of rooms: 112
Also Known As:
Mandarin New Henderson Hotel China/Shaanxi
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I got a corner room 801 which was lovely and spacious as it was right near the lift but I did not hear any sound so this was good. Security was very good as well.”
  • Street Opposite Hotel
 of 5 bubbles SimpleandHumble, 10 Aug 2012 | Read review
“All rooms have good views.”
 of 5 bubbles Tappy Feet, 10 Aug 2011 | Read review
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