We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Sheraton Xi'an Hotel

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Sheraton Xi\\
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

769 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 251: English reviews
Start your review of Sheraton Xi'an Hotel
 Click to rate
Reviewed 21 January 2017

I've been to this hotel quite a lot. Staff is really nice, the hotel's rooms are under renovation which makes it sometimes noisy. Ask when you check in for a renovated room. Even if non smoking room, it can smell cigarette. Lounge is nice. Buffet dinner is a bit expensive but you have a large choice of food and drinks....

 Report
Helpful?
Thank Gavinouff
SheratonXian, online distribution executive at Sheraton Xi'an Hotel, responded to this review

Dear Guest, Thank you for your comment and your feedback is very important to us. It is our honor to service you and we are glad to see you had a nice trip in Xian and Shertaon Xian Hotel. We had over 20 years history and we are keeping improve the facilities year by year. we would like to recommend...

Sheffield, United Kingdom
Reviewed 15 January 2017

I stayed 3 nights here on a business trip. The hotel is well located, with a metro station and many restaurants in the vicinity. The breakfasts are good, with plenty of room and choice although the coffee was quite poor. The gym is small but well-equipped, and there is a reasonable swimming pool (remember to take a swimming cap!). The...

 Report
Helpful?
Thank Pete M
SheratonXian, Online Distribution Executive at Sheraton Xi'an Hotel, responded to this review

Dear Guest, Thank you for your comment and your feedback is very important to us. It is our honor to service you and we are glad to see you had a nice trip in Xian and Shertaon Xian Hotel. I had dealt your concerns with our related departments and managers, the action for improving it had been taken. We had...

Shanghai, China
Reviewed 5 January 2017

Location is not far from the central area.This is an old hotel. The room is not innovative, but staff provide warm hospitality. always give quick response. The breakfast is yummy. I will recommend others to stay with.

 Report
Helpful?
Thank Patrick M
SheratonXian, Online Distribution Executive at Sheraton Xi'an Hotel, responded to this review

Dear Guest, Greetings from Sheraton Xian Hotel. Thanks for keeping our hotel as one of your choices to accommodate and sharing your living experience, leaving comments with us which are all much appreciated. Our hotel put efforts on creating an innovative guest experience and a better place for travelers all the time. We are looking forward to your next arrival....

London, England
Reviewed 17 December 2016

Location Located fairy near to the main central area of Xian, but just outside of the city wall. To get to say the main city temples it is 2-3km away, whilst the main airport is around 45 minutes drive away Room The SPG preferred room on the 16th floor was clean and cosy but somewhat dull and dated for their...

 Report
Helpful?
Thank docdot
SheratonXian, Online Distribution Executive at Sheraton Xi'an Hotel, responded to this review

Dear Guest, Thank you for your comment and your feedback is very important to us. It is our honor to service you and we are glad to see you had a nice trip in Xian and Shertaon Xian Hotel. We had over 20 years history and we are keeping improve the facilities year by year. we would like to recommend...

Zurich, Switzerland
Reviewed 16 December 2016

I'm like most people who only write reviews if the experience was either really bad or really good, in this case, excellent. I have just returned from a business trip to Xian and I stayed in this hotel for over 2 months. Its not easy to give a fair review of anything from a one night stay but a couple...

 Report
Helpful?
Thank Handles1973
SheratonXian, Online Distribution Executive at Sheraton Xi'an Hotel, responded to this review

Dear Guest, Greetings from Sheraton Xian Hotel. Thanks for keeping our hotel as one of your choices to accommodate and sharing your living experience, leaving comments with us which are all much appreciated. Our hotel put efforts on creating an innovative guest experience and a better place for travelers all the time. We are looking forward to your next arrival....

Reviewed 24 November 2016

My daughter and I enjoyed a three night stay at this hotel as part of our tour of China. The rooms were comfortable and well appointed and the breakfast was outstanding - the best we enjoyed in China. Highly recommended.

 Report
Helpful?
Thank Jump8
SheratonXian, Online Distribution Executive at Sheraton Xi'an Hotel, responded to this review

Dear Guest, Greetings from Sheraton Xian Hotel. Thanks for keeping our hotel as one of your choices to accommodate and sharing your living experience, leaving comments with us which are all much appreciated. Our hotel put efforts on creating an innovative guest experience and a better place for travelers all the time. We are looking forward to your next arrival....

Kuala Lumpur, Malaysia
Reviewed 11 November 2016

I was in Xi'an with my brother recently on the 22nd of October 2016. This was our first stop for a series of Sheraton stays in several places in China. We booked one night. The hotel was beautiful, clean with great rooms. The service was impeccable...with the exception of ONE person. she worked the reception checking in guests. She was...

 Report
Helpful?
Thank Desforneaux
SheratonXian, Online Distribution Executive at Sheraton Xi'an Hotel, responded to this review

Thank you for taking your time to let us know of the bad experience you encountered during your stay here and we appreciate your valuable feedback about our shortcoming. We are truly disappointed to find out of your bad experience and the inconvenience caused to you during your stay here. We offer our sincere and humble apologies for the issues...

Singapore, Singapore
Reviewed 2 November 2016

Room - perfect Ambience - awesome Food in lounge - good and quiet Nearby - many eateries Service - Awesome Mr Wang Bin from the F&B department and he always take care of the needs of guest. During my stays in Sheraton Xian, he always know what I need and he tried his best to provide his best to meet...

 Report
Helpful?
Thank sprint0929
SheratonXian, Online Distribution Executive at Sheraton Xi'an Hotel, responded to this review

Dear Guest, Greetings from Sheraton Xian Hotel. Thanks for keeping our hotel as one of your choices to accommodate and sharing your living experience, leaving comments with us which are all much appreciated. Our hotel put efforts on creating an innovative guest experience and a better place for travelers all the time. We are looking forward to your next arrival....

Islamabad, Pakistan
Reviewed 29 October 2016 via mobile

Stayed here for a night and was totally impressed by the standard of service and friendliness of staff. Excellent room on the top floor with great lifts. The food here has been truly amazing. The staff mostly can speak in very good English which was very helpful. Location of the hotel is also very convenient for travellers to Xi'an. Overall...

 Report
Helpful?
Thank Kamal5372
SheratonXian, online distribution executive at Sheraton Xi'an Hotel, responded to this review

Dear Guest, Greetings from Sheraton Xian Hotel. Thanks for keeping our hotel as one of your choices to accommodate and sharing your living experience, leaving comments with us which are all much appreciated. Our hotel put efforts on creating an innovative guest experience and a better place for travelers all the time. We are looking forward to your next arrival....

North Ayrshire, United Kingdom
Reviewed 5 October 2016 via mobile

This was our favourite hotel during our trip to China. The location was excellent,and the room was very comfortable. The restaurant was excellent. Everything was within reasonable walking distance of the town centre. Would love to stay there again in the future.

 Report
Helpful?
Thank erskine129
SheratonXian, online distribution executive at Sheraton Xi'an Hotel, responded to this review

Dear Guest, Greetings from Sheraton Xian Hotel. Thanks for keeping our hotel as one of your choices to accommodate and sharing your living experience, leaving comments with us which are all much appreciated. Our hotel put efforts on creating an innovative guest experience and a better place for travelers all the time. We are looking forward to your next arrival....

268 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (216)
Viewed
Hotel & Grounds (46)
Viewed
View from Room (4)
Viewed
Family/Play Areas (1)
Viewed
Room/Suite (29)
Viewed
Dining (6)
Viewed
Bathroom (13)
Viewed
Pool/Beach Area (1)
Viewed
Other (116)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (52)
Viewed
Business Centre/Function Rooms (2)
Viewed
Pool/Beach Area (2)
Viewed
Room/Suite (15)
Viewed
Family/Play Areas (1)
Viewed
Hotel & Grounds (7)
Viewed
Other (25)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Xi'an hotels
5.8 km away
Sheraton Xi'an North City Hotel
6.4 km away
Hilton Xi'an
Hilton Xi'an
#6 of 2,523 in Xi'an
1,038 reviews
7.9 km away
The Westin Xian
The Westin Xian
#5 of 2,523 in Xi'an
563 reviews
Show Prices
Show Prices
Show Prices
8.1 km away
Wyndham Grand Xian South
Wyndham Grand Xian South
#1 of 2,523 in Xi'an
489 reviews
5.8 km away
Sofitel Xian on Renmin Square
5.8 km away
Grand Mercure Xian on Renmin Square
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Sheraton Xi'an Hotel

Address: No.262 Fenghao East Road, Lianhu District, Xi'an 710077, China
Region: China > Shaanxi > Xi'an
Price Range: RM339 - RM513 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Xi'an Hotel 4*
Number of rooms: 365
Reservation Options:
TripAdvisor is proud to partner with Starwood APAC, Booking.com, Agoda, Ctrip TA and Priceline so you can book your Sheraton Xi'an Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Xi'An Hotel China/Shaanxi
Xi An Sheraton
Hotel Style:
#10 Family Hotel in Xi'an
#12 Spa Hotel in Xi'an
#19 Luxury Hotel in Xi'an
#42 Best Value Hotel in Xi'an
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton Xi'an Hotel staff and other travellers.
5 questions
Ask a question

See all questions (5)

Questions? Get answers from Sheraton Xi'an Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Seventh floor always had good rooms for me.”
 of 5 bubbles Handles1973, 15 Dec 2016 | Read review
“The hotel is right in the middle of the town. All views are acceptable”
 of 5 bubbles Desforneaux, 10 Nov 2016 | Read review
“quiet, clean and spacious”
 of 5 bubbles sprint0929, 1 Nov 2016 | Read review
“Avoid corner rooms. A lot of space is taken up with a hall way within the room.”
 of 5 bubbles caulleys, 13 Sep 2016 | Read review
“Fifth floor will be better”
 of 5 bubbles yanwanh, 8 Jan 2016 | Read review
5 of 5