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All reviewsbell towerstaff at receptionnice hotelenglish speaking staffstandard roomby chinese standardsfour nightsstay there againwithin walking distancehotel is centrally locatedthe room was niceterracotta warriorshot waterday tourlocal foodyogurtthe air conditioning
We stayed three nights in this hotel. While the location is ok the rest leaves a lot to be desired. The rooms are below average for the four star rating they have been given. The internet is next to useless as it drops out and...More
We booked 2 nights here mainly for 2 reasons. One we read that they have english speaking staff and that the distance to the Muslim Quarter is not too far about 15 minutes walk. The hotel indeed had a good english speaking staff ( which...More
Hotel room and reception staff
I stayed there for four nights Oct 26-30, 2017. The staff at reception requested a deposit of RMB 300 by cash or credit card to cover expenses incurred in hotel room, of which I thought was not necessary. However, the...More
I have to thank young lady "Sophia" at reception. Sophia has very nice smile. During my check in 5 th, oct. 2017, an issue occurred that prevent me to continue my reservation. Sophia tried to help me very much, give me a lot of advises,...More
We arrived extremely late at night, tired and ready for bed. The staff were polite, efficient and quick. The room was spotless, quiet and well stocked with everything you would expect and a few extras that you can pay for. The best surprise was the...More
Response from travelnamh | Reviewed this property |
Hi, the hotel itself does not offer any tours, but they refer to a travelling agent who then arrange tours for you. As I was a l too late to book a tour, the agent suggested me to arrange my own tour and was very helpful... More
Hi, the hotel itself does not offer any tours, but they refer to a travelling agent who then arrange tours for you. As I was a l too late to book a tour, the agent suggested me to arrange my own tour and was very helpful with information and directions without asking me for any assistance fee. I cannot tell you how the tours are as I did not attend one. I hope that my answer could help you. Have a great time in Xi´An.