We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Grand Mercure Xian on Renmin Square

Show Prices
#10 of 2,532 Hotels in Xi'an
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Grand Mercure Xian on Renmin Square
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

860 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Grand Mercure Xian on Renmin Square
See the most recent reviews
Showing 598: English reviews
New York City, New York
Reviewed 10 January 2017

This is a central located hotel with fair facilities (bathroom is a little disappointing) and with a helpful staff. The hotel is part of a complex of several other Accor hotels and we have enjoyed eating in the Brazilian Barbecue place (we are from Brazil and were a little homesick and surprisingly the meats were very, very good) and the...

 Report
Helpful?
Thank Phil_Muller
SofitelXian, General Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear Phil_Muller, Bonjour! Thank you for staying with Grand Mercure Xian on Renmin Square and taking the time to share your experience with us. We are glad that you are satisfied with the stay in general, and thank you for your recognition, especially to your dining experience with us, we are greatly encouraged. At the same time, your comment on...

Reviewed 3 January 2017 via mobile

The hotel is form the soviet era built back in 1957. It's pretty old, in decay and dirty. Almost all the pictures belongs to the most recent Sofitel across the road and so are the facilities. Absolutely do not come here!!! SCAM

 Report
Helpful?
Thank Stefano R
SofitelXian, General Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear Stefano R, Bonjour. Thank you for taking the time to share your experience with us. We have four hotels (Sofitel Legend Peoples Grand Hotel Xi'an, Sofitel Xian on Renmin Square, Grand Mercure Xian on Renmin Square, and Mercure Xian on Renmin Square) in our complex, guests can walk from one hotel to another in one minute. No matter in...

Hong Kong, China
Reviewed 2 January 2017 via mobile

This hotel used to be a government hotel before being handled by group Accor. The architecture is very unique and let you travel back to 1960 or 70s. I really loved my stay. Staff can communicate in English but don't expect much.

 Report
Helpful?
Thank Ronyra
SofitelXian, General Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear Ronyra, Bonjour! Thank you for staying at Grand Mercure Xian on Renmin Square and taking the time to share your experience with us. Glad to know that you've enjoyed your recent stay. Our efforts in striving for great guest experience never stop, and your satisfaction motivates us to do it even better. Thank you. At the same time, thank...

Vancouver, Canada
Reviewed 31 December 2016

We stayed here for two nights and found the hotel to be first rate. Reception was friendly and professional and staff spoke good English. Our room was large, comfortable and well maintained. The included breakfast was fresh and had nice variety of western and oriental options. This hotel is part of a large complex of Sofitel Hotels and the on...

 Report
Helpful?
Thank Glenpin
SofitelXian, General Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear Glenpin, Bonjour. Thank you for staying at Grand Mercure Xian on Renmin Square and taking the time to share your experience with us. It gives us great pleasure and encouragement to know that you've enjoyed your recent stay with us. Your recognition, especially to our ambassadors, motivates us greatly to do it even better, thank you. We look forward...

Reviewed 31 December 2016 via mobile

Fairly good hotel that try's hard to fit in with its neighbouring sister group hotels but sadly needs a major face lift. We stayed one night and had an early check out so we're happy to accept this however would not have wanted to stay more than the one night. The rooms were a good size and we were told...

 Report
Helpful?
Thank Sagar P
SofitelXian, General Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear Sagar P, Bonjour. Thank you for staying at Grand Mercure Xian on Renmin Square and taking the time to share your experience with us. I'm sorry to know that your recent staying experience was less than perfect, and thank you for pointing out the areas that we need to improve. Your comments are very important to us, and we...

Los Angeles, California
Reviewed 29 December 2016

Our original booking at the Mercure (not the Grand Mercure) was fine till we landed there and they said it was closed and we would be at the Grand Mercure. We lucked out here! Great hotel and a wonderful staff - a special shout out to Lola - who went out of her way to ensure our stay was great,...

 Report
Helpful?
Thank gsrs04
SofitelXian, General Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear gsrs04, Bonjour. Thank you for staying at Grand Mercure Xian on Renmin Square and taking the time to share your experience with us. What a pleasure and encouragement to read your comments. Your recognition has been shared with Lola, Wilson and the whole team, and we are all very motivated. Thank you. We look forward to welcoming you again...

Jakarta, Indonesia
Reviewed 26 December 2016

As an international chain of hotels...the reception staff should be able to communicate with the guest with a simple and decent english language....as they didn't understand what is "extra bed" means.

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank 788husenk
SofitelXian, General Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear 788husenk, Thank you for taking the time to share your experience with us. Although English is not the mother tongue of our ambassadors, and most of the time our guests find no problem in communicating with our ambassadors in English, our efforts in the language training never stops. I pay high attention to your comment, and would appreciate if...

Cairns, Australia
Reviewed 21 December 2016 via mobile

I stayed here for six nights and the hotel was nice. It was clean and well appointed. I had a non smoking room. The room did not smell of smoke from previous guests like you get at other hotels. The staff are lovely and attentive and try their best to help you. The room staff made sure they remembered your...

 Report
Helpful?
Thank Cyclonenini
SofitelXian, General Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear Cyclonenini, Bonjour. Thank you for staying at Grand Mercure Xian on Renmin Square and taking the time to share your experience with us. What a pleasure and encouragement to read your comments! I've shared your comments with Leon and the whole team, and we are all very encouraged by your recognition, especially those to our ambassadors. Thank you! We...

Reviewed 14 December 2016

Hotel was really helpful before hand booking me a trip to terracotta warriors. Stay in the hotel was ok, breakfast was not really extensive- and it was located in hotel next door due to renovations. Just for stay and service I would use them again

 Report
Helpful?
Thank Ari H
SofitelXian, General Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear Ari H, Bonjour. Thank you for staying at Grand Mercure Xian on Renmin Square and taking the time to share your experience with us. Glad to know that you find your recent stay enjoyable. Your recognition on the helpfulness of our ambassadors motivates us to do it even better, thank you. Your comment on the breakfast is noted and...

Erlangen, Germany
Reviewed 29 November 2016

The grand mercure hotel is situated in the renmin complex (next to sofitel legend, sofitel and mercure hotels). As the complex is closed it is very quite although it is very central. + nice location quiet comfortable room nice sauna, hamam (in the sofitel next door) - people are smoking in the lobby and common area (it seems to be...

 Report
Helpful?
Thank aurel506
SofitelXian, General Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear aurel506, Bonjour. Thank you for staying at Grand Mercure Xian on Renmin Square and providing us with the gift of feedback. I'm sorry to know that the temperature didn't meet your expectation and apologize for it. Your comments have been shared with the management team for our attention and appropriate actions. We will also stress to our ambassadors to...

368 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (368)
Viewed
Room/Suite (96)
Viewed
Hotel & Grounds (68)
Viewed
Bathroom (41)
Viewed
Dining (22)
Viewed
View from Room (9)
Viewed
Family/Play Areas (2)
Viewed
Other (130)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Xi'an hotels
0.1 km away
Sofitel Xian on Renmin Square
6.3 km away
Wyndham Grand Xian South
Wyndham Grand Xian South
#1 of 2,532 in Xi'an
501 reviews
0.6 km away
Hilton Xi'an
Hilton Xi'an
#6 of 2,532 in Xi'an
1,050 reviews
Show Prices
Show Prices
Show Prices
0.2 km away
Mercure Xian on Renmin Square
0.8 km away
Grand Noble Hotel
Grand Noble Hotel
#12 of 2,532 in Xi'an
790 reviews
0.1 km away
Sofitel Legend Peoples Grand Hotel Xian
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
The Grand Mercure Renmin Square is a heritage hotel, first opened in 1957 and is located in the grounds of Renmin Square. The hotel reflects the Sino Russian style of architecture, which is steeped in revolutionary history. There are 202 well appointed rooms, a restaurant and bar. ... more   less 

Additional Information about Grand Mercure Xian on Renmin Square

Address: No.319 Dongxin Street, Xincheng District, Xi'an 710004, China
Region: China > Shaanxi > Xi'an
Price Range: RM248 - RM399 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Mercure Xian on Renmin Square 4.5*
Number of rooms: 194
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Ctrip TA and ACCOR so you can book your Grand Mercure Xian on Renmin Square reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Mercure On Renmin Square Hotel Xi`An
Mercure Xi An
Accor Xi An
Grand Mercure Xian On Renmin Square China/Shaanxi
Hotel Style:
#8 Spa Hotel in Xi'an
#9 Romantic Hotel in Xi'an
#10 Luxury Hotel in Xi'an
#11 Family Hotel in Xi'an
#11 Business Hotel in Xi'an
#18 Best Value Hotel in Xi'an
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Grand Mercure Xian on Renmin Square staff and other travellers.
13 questions
Ask a question

See all questions (13)

Questions? Get answers from Grand Mercure Xian on Renmin Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No suggestions”
 of 5 bubbles RY46, 23 Mar 2017 | Read review
“well maintained. nothing to complain. It was perfect ”
 of 5 bubbles Casper1503, 27 Feb 2017 | Read review
“The higher you get, the warmer the rooms get, maybe try to book a room on the second floor.”
 of 5 bubbles michaelgT2828WC, 22 Feb 2017 | Read review
“Make sure you have directions at the ready for the hotel from the airport”
 of 5 bubbles 599shellw, 1 Feb 2017 | Read review
“A great 15 to 20 minute walk to the Muslim Quarter and to the Bell Tower.”
 of 5 bubbles gsrs04, 28 Dec 2016 | Read review
5 of 5