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Shangri-La Hotel,Xian

1,556 reviews
#6 of 2,688 Hotels in Xi'an
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Traveller (346)
Room & Suite (72)
Dining (40)
Overview
  • Excellent60%
  • Very good33%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“thai restaurant”(52 reviews)
“yi cafe”(28 reviews)
“horizon club”(36 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star Hotel
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Offers from Shangri-La Hotel,Xian
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Name/address in local language
Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,556)Write a Review
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All reviewsthai restaurantyi cafehorizon clubsiam gardentour managerlobby loungeguest relationsart museumthe terra cotta warriorsbusiness tripmemorable staythe general managerbreakfast buffetexcellent hotelterracotta armyspecial thanksfitness center
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1 - 5 of 682 reviews
Reviewed 2 weeks ago

Typically I am on business trips in China. For this trip I had the luxury of relaxing and being a 'tourist' for a change. The ShangriLa hotel provided the peaceful, clean and professional accommodation that I would expect from this reputable hotel brand. The decor...More

Thank Garden_Designer43
Response from ShangriLaXianMgmt, General Manager at Shangri-La Hotel,XianResponded 6 days ago

Dear Garden_Designer43 Thank you for choosing and staying with us during your visit to Xi'an! It’s really a great delight to know that you’ve enjoyed the overall experience. Your generous words of praise will certainly be shared with the broader hotel team. Once again, we...More

Reviewed 2 weeks ago

The room here was lovely and spacious and the service very good. The staff were helpful and friendly and the breakfast was very pleasant. The hotel was extremely busy when we were there with a large party of conference visitors which made the public areas...More

Thank collegepond
Response from SLXN-GM, General Manager at Shangri-La Hotel,XianResponded 6 days ago

Dear collegepond, Thank you for choosing and staying with us during your visit to Xi'an! It’s really a great delight to know that you’ve enjoyed the overall experience. Your generous words of praise will certainly be shared with the broader hotel team. Once again, we...More

Reviewed 2 weeks ago

We stayed at the Horizon Club. The room is adequate and the garden view is good. The concierge at the Horizon are most helpful even though the portable wifi provided by the hotel is not really working and there are some hiccup in house keeping....More

Thank SanstarWin
Response from SLXN-GM, General Manager at Shangri-La Hotel,XianResponded 6 days ago

Dear SanstarWin, Greetings from Shangri-La Hotel, Xi'an! Thank you for staying with us and sharing your feedback.We are really pleased to hear that you have enjoyed the service. All my colleagues and I at Shangri-La Hotle, Xi'an would love to welcome you back again in...More

Reviewed 3 weeks ago

I had the privilege of staying at the Shangrila again this year and was very pleased. The hotel is nice and clean and the staff are very helpful and friendly. Upon my arrival I was greeted by Angel at the front lobby who lead me...More

Thank seandaniel1987
Response from SLXN-GM, General Manager at Shangri-La Hotel,XianResponded 6 days ago

Dear seandaniel1987, Greetings from Shangri-La Hotel, Xi’an! Thank you for sharing your experience with us and recommending our hotel to TripAdvisor community. We are pleased to know that you enjoyed your stay with us and satisfied with the excellent service from Angel. My team and...More

Reviewed 4 weeks ago via mobile

I was staying Xian for business conference last year and planning to come to Xian again this year. Again i plan to stay in the shangrila . This is because i enjoyed very much the stay in this hotel. The spacious rooms and bathrooms, the...More

Thank jaytourel
Response from SLXN-GM, General Manager at Shangri-La Hotel,XianResponded 6 days ago

Dear jaytourel, Thank you for staying with us again during your visit to Xi'an! It’s really a great delight to know that you’ve enjoyed the overall experience. Your generous words of praise will certainly be shared with the broader hotel team. Once again, we thank...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$139 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Xi'an
#3 Business Hotel in Xi'an
#5 Family Hotel in Xi'an
#6 Luxury Hotel in Xi'an
#6 Spa Hotel in Xi'an
#46 Best Value Hotel in Xi'an
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$139 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Xi'an
#3 Business Hotel in Xi'an
#5 Family Hotel in Xi'an
#6 Luxury Hotel in Xi'an
#6 Spa Hotel in Xi'an
#46 Best Value Hotel in Xi'an
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (346)
Room & Suite (72)
Dining (40)
Pool & Beach (3)
Hotel & Grounds (266)
Bathroom (14)
Family and Play Areas (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
LAXAV8TR
11 March 2017|
AnswerShow all 7 answers
Response from Joseph T | Reviewed this property |
The Hotel Fitness Centre is relatively large and the set up of which is of above average . MAchines and weight lifting equipment are of reasonable condition. It is considered sufficient for a frequent traveler.
0
Votes
RebelVirginia
5 January 2017|
AnswerShow all 7 answers
Response from Tony P | Reviewed this property |
Yes, internet is available, most places provides free WiFi. But Google is not.
1
Vote
Room Tips
"garden view on the higher floor"
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"Rooms 12 and 14 are close to the elevators."
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"Book a Horizon Club room"
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"We saw the garden, good view if you can get a room on that side of the property."
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