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Gran Melia Xi'an

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Traveller (318)
Room & Suite (61)
Dining (39)
Overview
  • Excellent88%
  • Very good8%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“red level”(78 reviews)
“red glove”(4 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
Additional information
Offers from Gran Melia Xi'an
Hotel deals
Offers from Gran Melia Xi'an
Hotel deals
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Reviews (601)
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253 results
Traveller rating
218
22
5
5
3
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LanguageEnglish
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218
22
5
5
3
Show reviews that mention
All reviewsspanish restaurantred levelred glovedry icetang paradisespecial thanksbest hotel i have ever stayedrooms are lovelybeautiful parkthe entire staffvery nice staychief conciergeamazing hotelfree upgradeexecutive floorbusiness tripthree nights
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1 - 5 of 253 reviews
Reviewed yesterday via mobile

My husband and I stayed at the gran melia in Iguassu Falls Argentina and had such a great experience so we booked the same brand In Xi’an China. we were both extremely satisfied with the service and hospitality of this establishment. We were upgraded to...More

Thank saba l
Hotel's Favourite
Reviewed 20 May 2018

From the very first moment we stepped into the lobby the attention we received was outstanding and lasted for the 5 days of our stay. The hotel is located in a new area in the Southeast side of the city, by the Furong shopping area,...More

1  Thank HOKito
Response from Adrian_Prado, General Manager at Gran Melia Xi'anResponded 23 May 2018

Dear Guest Your comments are well received and we truly appreciate your time and effort to place such a review here at tripadvisor.com. It is delighted to know that you are satisfied with entire stay experience. We are glad to know that the hotel service,...More

Reviewed 1 week ago via mobile

Everything about our stay was excellent. We arrived late at night after a 12 he trip from another city in China. We were pleasantly surprised to find that we had been upgraded for free to a 2 room suite! Our original reservation was for 2...More

Thank Eric P
Response from Adrian_Prado, General Manager at Gran Melia Xi'anResponded 1 week ago

Dear Mr. Long Your comments are well received and we truly appreciate your time and effort to place such a review here at tripadvisor.com. It is delighted to know that you are satisfied with entire stay experience. We are glad to know that the hotel...More

Reviewed 2 weeks ago

My husband and I were on a month long tour of China, S. Korea and Japan. During that month we stayed at many hotels. The standout and most memorable hotel of our travels was the Melia In Xi'an. We stayed on the Red level (club...More

Thank likethewind27
Response from Adrian_Prado, General Manager at Gran Melia Xi'anResponded 1 week ago

Dear Guest, I am overwhelmed by your kind words first and foremost about the absolutely fantastic team of staff here at the hotel, all of whom strive to provide a warm and genuine service to each of our guests, and it is so good to...More

Reviewed 3 weeks ago via mobile

Overall the stay was pleasant and the accommodations clean. Staff was very nice however, when trying to change my reservation and extend it one day with breakfast included...they totally messed it up and made it rather difficult to change. Not sure why and it spoiled...More

Thank NcChinaTraveler
Response from Adrian_Prado, General Manager at Gran Melia Xi'anResponded 2 weeks ago

Dear Guest, Your comments are well received and we truly appreciate your time and effort to place such a review here at tripadvisor.com. It is delighted to know that you are satisfied with entire stay experience. We are glad to know that the hotel service,...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$106 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Xi'an
#3 Spa Hotel in Xi'an
#150 Best Value Hotel in Xi'an
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$106 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Xi'an
#3 Spa Hotel in Xi'an
#150 Best Value Hotel in Xi'an
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (318)
Room & Suite (61)
Dining (39)
Pool & Beach (4)
Business Centre & Event Rooms (6)
Family and Play Areas (1)
Questions & Answers
Ask a question
mike00ford
9 May 2017|
AnswerShow all 3 answers
Response from Matt_Ocean | Reviewed this property |
Last time I spent 1~1.5hrs from the airport to the hotel and it cost 110 RMB by didi(taxi)
0
Votes
Google Translation
PeraltaLin
17 March 2016|
Answer
Response from Dangei | Reviewed this property |
Yes they have a pool. In the changerooms there are hot tubs and along with those there is both sauna and steam room. Though when I was there the steam room was out of order.
0
Votes
winnie88
24 August 2015|
AnswerShow all 2 answers
Response from granmeliaxian | Property representative |
Dear winnie88 , Greetings from Gran Melia Xian. First of all, thank you very much for choosing our hotel as your accomodation choice in Xi'an and for posting your questions. I would like to apologise for the delay in... More
0
Votes
Room Tips
"Red level is the way to go!"
Read review
"The lake side has the best view at night."
Read review
"1st floor garden view is great."
Read review
"Red Level rooms"
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