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See all 2,659 hotels in Xi'an

Gran Melia Xi'an

506 reviews
#2 of 2,659 Hotels in Xi'an
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Traveller (286)
Room & Suite (48)
Dining (38)
Overview
  • Excellent88%
  • Very good8%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“level staff”(10 reviews)
“level room”(7 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4.5 Star Hotel
All hotel details
Offers from Gran Melia Xi'an
Special Offer: Up To 50% Off
Hotel deals
Contact Info
Name/address in local language
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Reviews (506)Write a Review
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Show reviews that mention
All reviewsspanish restaurantlevel stafflevel roomred level loungered glovespecial thanksbest hotel i have ever stayedrooms are lovelybeautiful parkchief conciergebook this hotelamazing hotelfree upgradeexecutive floorupon arrivalthree nightsterracotta warriors
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1 - 5 of 212 reviews
Reviewed yesterday

Stayed her for a night, checked in at midnight. Staff member who checked us in was friendly but not well groomed, I can't see his name tag and button looks not in good shape. Very nice and well designed building, still can smell freshly new....More

Thank L920
Hotel's Favourite
Reviewed 17 October 2017

Wow, the moment you were let in- the marbled hall extending in front of your eyes. I opted for a red-level suite on the 5th floor. Upon check in they let me know about the special services on the executive floor but I didn’t pay...More

1  Thank Louisewrites
Response from Javier_pol_lopez, General Manager at Gran Melia Xi'anResponded 19 October 2017

Dear Mr. Louise, Greetings from Gran Melia Xian. First of all thank you for taking your time writing such a detailed review, is very helpful in order to improve our service day by day. We are so happy, you have had a marvelous stay with...More

Reviewed 2 weeks ago

We reserved only one night in XI An Gran Melia - yet we were received the best service and care of all the hotels we have visited in China (and may other around the world). Everything was great from A to Z - The breakfast...More

Review collected in partnership with Meliá Hotels International
Thank Elyse M
Response from Adrian_Prado, General Manager at Gran Melia Xi'anResponded 1 week ago

Dear Ms. Elyse, Your comments are well received and we truly appreciate your time and effort to place such a review here at tripadvisor.com. It is delighted to know that you are satisfied with entire stay experience. We are glad to know that the hotel...More

Reviewed 2 weeks ago

This is a magnificently presented hotel. It is palatial, the rooms are luxurious, the standard impeccable. We booked a room in a non smoking area of the hotel. A guest a few doors down decided he and his friends would smoke in their room but...More

Thank Paul S
Response from Adrian_Prado, General Manager at Gran Melia Xi'anResponded 2 weeks ago

Dear Mr. Paul, It gives me such incredible joy to be able to read such a wonderfully complimentary review about us at Gran Melia Xian. Thank you for sharing the smoke issue, I will transmit personally this issue to the deparments involved, and we will...More

Reviewed 3 weeks ago via mobile

This hotel is very spacious. It took a good while to walk to the reception area from my room which was in the front wing. It had all that you would expect at a luxury hotel. The breakfast buffet was very generous and the room...More

Thank fiddleman_12
Response from Adrian_Prado, General Manager at Gran Melia Xi'anResponded 3 weeks ago

Dear Mr. Fiddleman, Your comments are well received and we truly appreciate your time and effort to place such a review here at tripadvisor.com. It is delighted to know that you are satisfied with entire stay experience. We are glad to know that the hotel...More

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Traveller (286)
Room & Suite (48)
Dining (38)
Pool & Beach (3)
Hotel & Grounds (221)
Bathroom (10)
Business Centre & Event Rooms (6)
Family and Play Areas (1)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$94 - US$207 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Xi'an
#2 Spa Hotel in Xi'an
#23 Best Value Hotel in Xi'an
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$94 - US$207 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Xi'an
#2 Spa Hotel in Xi'an
#23 Best Value Hotel in Xi'an
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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