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Huachen Kenzo Hotel

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160 Reviews from our TripAdvisor Community

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Showing 3: English reviews
Boston, Massachusetts
Reviewed 11 February 2016 via mobile

When I asked the guy at the front desk if there was hot water he straight up said no. Then the worker next to him said there should be and they would send someone up to look into it. We have two rooms on two different floors both with no hot water. You're better off that the staff does not...

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Thank jennfish
Athens, Greece
Reviewed 24 March 2014

It was a good thing we had Chinese people with us to help us communicate but when they were not around we were completely helpless in the hotel. Nobody speaks anything but Chinese so we couldn't even eat at the restaurant or get room service. In addition to this, the hotel is very dirty (floors, tablecloths, restaurant, rooms...)

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1Thank KellyMLnt
Kansas City
Reviewed 27 May 2012

Though rated 3 1/2 stars on TripAdvisor, this hotel is not for Westerners! Don't get me wrong, I don't mind mingling with native peoples but unless you are a sign language expert or are lucky enough to need a question answered when the one or two English proficient employees are on duty you are out of luck. The hotel is...

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Thank plainsman66

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room

Additional Information about Huachen Kenzo Hotel

Address: No.342 Xintang Road, Jianggan District, Hangzhou 310021, China
Region: China > Zhejiang > Hangzhou > East Railway Station , Xiacheng District , Jianggan District
Price Range: RM195 - RM315 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Huachen Kenzo Hotel 3.5*
Number of rooms: 185
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Questions & Answers

Questions? Get answers from Huachen Kenzo Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?
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