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West Lake Hillview International Hotel

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#1,257 of 2,304 Hotels in Hangzhou
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West Lake Hillview International Hotel
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93 Reviews from our TripAdvisor Community

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Showing 22: English reviews
Taipei
Reviewed 4 weeks ago

The hotel has two pavilions, and I stayed at the second one further up the hill, so I can only comment on the rooms there. PROs: Rooms are very spacious Rooms have balconies that open to the Hangzhou hillside, giving a pleasant ambience with views of nature. There are jacuzzi tubs in the rooms, and the bathrooms are huge with...

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Helpful?
Thank DJXuan
Racine, WI
Reviewed 11 June 2016

There are so many things that were wrong with this hotel. Here's a quick summary: * no one spoke English * front desk did not know how to exchange money * rooms were blisteringly hot, and A/C was deficient * meeting room was even hotter * buffet breakfast was poor - one day coffee, but no cups - next day,...

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Helpful?
Thank NeilCzarnecki
Shanghai, China
Reviewed 4 September 2015

The pictures look pretty good, don't they? Well, the photographer certainly earned his keep there, because unfortunately this hotel is pretty crappy. Even from the first impressions upon pulling up at the hotel, you can see it's a little dilapidated - it clearly hasn't been maintained too well. The promotional photos do this place a little too much justice, if...

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Helpful?
Thank kinggimped
Taormina (Me)
Reviewed 7 November 2014

I had the unfortunate experience of staying at this hotel for 6 nights. Nothing worked - not phone,WiFi,TV,torch,room safe…… The room was in the VIP section in a building separate from the main one. The room was designated non-smoking but reeked of smoke and had not been dusted or cleaned properly. Towels were dirty,hot water tepid and English almost entirely...

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Thank Daphne O
Lucerne, Switzerland
Reviewed 4 November 2014 via mobile

nice rooms, not very clean. The whole building has muffy/smokey-air (ashtrays in the room). emptying bathtub leaks on bathroom floor. wifi most of the time too weak. cable mostly ok. we stayed 5 nights. the first 3 mornings i asked for a bowl and a spoon to put in the nice selection of cereals and used my pocket knife to...

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Helpful?
Thank ghbonu
shanghai
Reviewed 29 July 2013

We booked for a two day stay. We were upgraded - God help those who receive a basic room! The first room was freezing cold and stank of cigarette smoke, the glass sliding door onto the terrace was broken (off its rails) and all in all, very poor. The next room we got was a better location (on 2nd floor)...

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1Thank Michael B
Shanghai
Reviewed 27 June 2013

Was there in a business trip and stayed from June 18 to June 23. What a disaster this place is. Had it not for the host of this trip paying for the rooms as I was in his Territory, would had left that instant I checked in. We were placed in the so called "VIP" building a few meters away...

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Thank cordonbleu99
Austin TX
Reviewed 14 January 2013

Traveled alone, non-Chinese speaker, in Hangzhou for a December weekend after a business trip. This hotel is a couple blocks from the main street straddling part of Westlake; the hotel is about a 15-20 minute walk from Westlake with good walking paths. The rooms are beautiful, clean, and quiet --- some pictures attached (my camera is not good with artificial...

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1Thank TexSteve
Reviewed 9 November 2012

This hotel has the most incredible rooms. Large, clean and luxurious. You wouldn't expect this from the public areas that are small and unassuming by contrast. Free drinks (alcoholic) and snacks were available in the lobby outside the room. I didn't eat in the hotel, as we went out to one of the many local restaurants. However this hotel is...

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1Thank Steerpikeuk
Minneapolis, Minnesota
Reviewed 13 July 2012

This hotel is located about 1/2 mile (0.8 km) from the shore of West Lake. The rooms were very nice and well equipped. The fitness center is in another building which is very close to the main building. The hotel is on a road that is much less busy than the roads that circle West Lake. This results in the...

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1Thank JJP52

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities

Additional Information about West Lake Hillview International Hotel

Address: No.37 Lianhuafeng Road, Xihu District, Hangzhou 310002, China
Region: China > Zhejiang > Hangzhou
Price Range: RM297 - RM577 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — West Lake Hillview International Hotel 4*
Number of rooms: 189
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Hotel Style:
#181 Luxury Hotel in Hangzhou
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Questions & Answers

Questions? Get answers from West Lake Hillview International Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay somewhere else”
 of 5 bubbles NeilCzarnecki, 11 Jun 2016 | Read review
“Choose a different hotel.”
 of 5 bubbles kinggimped, 3 Sep 2015 | Read review
“Stay away completely..”
 of 5 bubbles cordonbleu99, 26 Jun 2013 | Read review
“No need. They are all stunning”
 of 5 bubbles Steerpikeuk, 9 Nov 2012 | Read review
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