We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

West Lake Hillview International Hotel

Traveller (27)
Room & Suite (5)

Overview

  • Excellent30%
  • Very good44%
  • Average12%
  • Poor11%
  • Terrible3%
  • 6 Nov 2016
    “Needs to modernize”
  • 11 Jun 2016
    “Bad on so many levels”
AMENITIES
Free Wifi
Air Conditioning
Pool
Restaurant
Room Service
Family Rooms
Bar/Lounge
4 Star accommodation
{"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_photo_carousel__widget","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel"},"scriptFlags":null}
Reviews (93)
Filter reviews
22 results
Traveller rating
4
3
4
8
3
Traveller type
Time of year
LanguageEnglish
More languages
4
3
4
8
3
See what travellers are saying:
FilterEnglish
Updating list...
1 - 5 of 22 reviews
Reviewed 7 November 2016

The hotel has two pavilions, and I stayed at the second one further up the hill, so I can only comment on the rooms there. PROs: Rooms are very spacious Rooms have balconies that open to the Hangzhou hillside, giving a pleasant ambience with views...More

Date of stay: November 2016
Thank DJXuan
Reviewed 11 June 2016

There are so many things that were wrong with this hotel. Here's a quick summary: * no one spoke English * front desk did not know how to exchange money * rooms were blisteringly hot, and A/C was deficient * meeting room was even hotter...More

Date of stay: June 2016
1  Thank NeilCzarnecki
Reviewed 4 September 2015

The pictures look pretty good, don't they? Well, the photographer certainly earned his keep there, because unfortunately this hotel is pretty crappy. Even from the first impressions upon pulling up at the hotel, you can see it's a little dilapidated - it clearly hasn't been...More

Date of stay: September 2015
Thank kinggimped
Reviewed 7 November 2014

I had the unfortunate experience of staying at this hotel for 6 nights. Nothing worked - not phone,WiFi,TV,torch,room safe…… The room was in the VIP section in a building separate from the main one. The room was designated non-smoking but reeked of smoke and had...More

Date of stay: November 2014
Thank Daphne O
Reviewed 4 November 2014 via mobile

nice rooms, not very clean. The whole building has muffy/smokey-air (ashtrays in the room). emptying bathtub leaks on bathroom floor. wifi most of the time too weak. cable mostly ok. we stayed 5 nights. the first 3 mornings i asked for a bowl and a...More

Date of stay: November 2014
Thank sailorgh
View more reviews
About
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Bar/Lounge
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Laundry Service
Meeting Rooms
Wheelchair Access
Hotel Style
Luxury
,
Best Value
Room types
Family Rooms
Hotel class
Hotel Style
Luxury
,
Best Value
Room types
Family Rooms
Number of rooms
189
Price range
US$65 - US$118 (Based on Average Rates for a Standard Room)
Location
China > Zhejiang > Hangzhou
Hotel class
Hotel Style
Luxury
,
Best Value
Room types
Family Rooms
Number of rooms
189
Price range
US$65 - US$118 (Based on Average Rates for a Standard Room)
Location
China > Zhejiang > Hangzhou

Photos

Traveller (27)
Room & Suite (5)
Nearby
Nearby HotelsSee all 2,641 nearby hotels
Ru Yi Boutique Hotel At West Lake
76 reviews
.38 km away
Jade Emperor Hotel
35 reviews
.65 km away
Chaxiang Lishe Holiday Inn
46 reviews
1.13 km away
Hanting Express Hangzhou Hupao Road
12 reviews
1.19 km away
Nearby RestaurantsSee all 2,980 nearby restaurants
LanTian QingShuiWan GuoJi Restaurant Restaurant
.09 km away
LanTian QingShuiWan GuoJi Restaurant Jin ShanFang
.09 km away
BanPing Zi YiShu Restaurant
2 reviews
.17 km away
JinZhi Seafood SiFang Cai
.21 km away
Nearby AttractionsSee all 457 nearby attractions
Prince Bay Park
309 reviews
.88 km away
West Lake Colored Port View Fish Garden
925 reviews
1.45 km away
China National Silk Museum
82 reviews
.45 km away
Liulang Wenying Park
69 reviews
.88 km away
Questions & Answers
Get quick answers from West Lake Hillview International Hotel staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines

Room Tips

"stay somewhere else"
NeilCzarnecki
11 Jun 2016
Read review
"Choose a different hotel."
kinggimped
3 Sep 2015
Read review
"Stay away completely.."
cordonbleu99
26 Jun 2013
Read review
"No need. They are all stunning"
Steerpikeuk
9 Nov 2012
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing