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New Century Grand Hotel

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Traveller (128)
Room & Suite (44)
Dining (16)
Overview
  • Excellent39%
  • Very good54%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“great hotel”(9 reviews)
“asian dishes”(2 reviews)
“grand entrance”(2 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (692)
There are newer reviews for New Century Grand Hotel
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Traveller rating
21
35
10
5
2
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21
35
10
5
2
Show reviews that mention
All reviewsgreat hotelasian dishesgrand entrancebeautiful lobbyon a non smoking floornight's sleepfoot massagehotel is locatedspacious roombreakfast buffet ismetro stationchinese hotelsconferenceinternetfacilitiesgymvoid
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11 - 15 of 73 reviews
Reviewed 12 July 2017

The Hotel itself is a bit dark & gloomy. It is clearly not geared for westerners. English speaking staff were hard to come by, though, bless their hearts they did try to understand and accommodate any requests. I was pleasantly surprised by my room. It...More

2  Thank VanFam_11
Reviewed 11 June 2017

I have stayed at this hotel 3 times now, and yes it is a very nice hotel, the beds are comfortable and the shower is one of the best I have used in a Hotel. There is coffee making facilities in the room, toiletries, and...More

3  Thank cmmannion
Response from leotong2017, 经理 at New Century Grand HotelResponded 19 June 2017

Dear guest, thank you for staying in New Century Grand Hotel.I'm sorry to have brought you a terrible experience,We will pay more attention to the quality of breakfast. we do look forward for your return next time and witness our improvements. Thank you so much...More

Reviewed 29 March 2017 via mobile

Stayed here 2 nights for a conf. Although I was on a non smoking floor, one or more guests lit up & the stale smoke stench came through the Aircon vent which made a good night's sleep impossible. The gym is basic but fit my...More

2  Thank fwlim
Reviewed 21 March 2017 via mobile

The hotel is beautiful. Very clean. Room has a large tub in front of a glass window into the room. Great for a couple ( not so great for an auntie with teen niece). Staff very friendly. Wanted to open a bottle of wine in...More

2  Thank Lucky-Lynns
Reviewed 21 February 2017

700 roomed hotel with all facilities. Almost all staff don't speak English. Actually None. Not even an English Newspaper at breakfast.!!!. Shows how strong the Chinese economy is!!!. Although very new, dull looking interior design. Breakfast buffet is very good. Didn't have any other meals...More

1  Thank Upul G
Response from leotong2017, 经理 at New Century Grand HotelResponded 23 February 2017

Dear guests,Thank you for choosing our hotel,We will strengthen the English training of employees and continue to improve our products, improve service quality.Warmly looking forward to serving you again.

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Conference Facilities
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Indoor pool
Details
Price range
US$97 - US$614 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Hangzhou
#21 Luxury Hotel in Hangzhou
#189 Best Value Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$97 - US$614 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Hangzhou
#21 Luxury Hotel in Hangzhou
#189 Best Value Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (128)
Room & Suite (44)
Dining (16)
Questions & Answers
Ask a question
lawrencekam
19 July 2017|
Answer
Response from John S | Reviewed this property |
Its 1:15 to the airport....no shuttle...take taxi
0
Votes
Room Tips
"Corner suites have nearly 180 degree views!"
Read review
"Not much difference in rooms in my opinion"
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"Overall all rooms are very good. No particular concern on the choosing moment."
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"Use the massage facilities on the third floor only"
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