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Four Points by Sheraton Hangzhou, Binjiang

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Traveller (180)
Room & Suite (40)
Dining (16)
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Overview
  • Excellent35%
  • Very good49%
  • Average12%
  • Poor3%
  • Terrible1%
Travellers talk about
“railway track”(3 reviews)
“nice suite”(3 reviews)
“business trip”(11 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (467)
There are newer reviews for Four Points by Sheraton Hangzhou, Binjiang
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43
53
18
10
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All reviewsrailway tracknice suitebusiness tripmc donaldgreat location for businessupgraded to a suitewest lakeconvenience storefollowing morningcontinental breakfastlobby barexcellent breakfastfitness centerdecent hotelchinese restauranttop floorhotel is located
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11 - 15 of 124 reviews
Reviewed 23 May 2017 via mobile

Room is big and spacious, definitely comfortable to stay in. Bathroom does not have a bath tub. Bed is comfy too. Some of my friends feel room is a bit dim but I feel it is fine. Gym facilities are ok. Lobby is big and...More

Thank AngieTay
Management response:Responded 26 May 2017

Dear Guest, thank you for choosing our hotel to stay and give us highly praise. we will continue to work hard and provide you with excellent service and comfortable environment, sincerely expect your coming again!

Reviewed 17 May 2017 via mobile

Nice breakfasts, comfortable rooms, good room service, pool and gym area, though a bit old there. In general good value for money, don't expect anything fancy, but all in all quite good. Be prepared to leave quite a big deposit, especially in case you didn't...More

Thank Antanina K
Management response:Responded 19 May 2017

Dear Guest, Thank you for choose our hotel to stay and give us highly praise. We will continue to provide excellent service and comfortable environment for our guests. Welcome back!

Reviewed 6 May 2017 via mobile

Hotel is located near to restaurants and industrial park. Room is clean and spacious. Even though I had reserved my rooms earlier, there seems to be some miscommunication and caused the booking to be cancelled. Staffs at front desk was very helpful and resolved the...More

Thank Nikki_Cheah
Management response:Responded 8 May 2017

Dear Guest, Thank you for choosing our hotel to stay and give us highly praise.we will work hard and give you a more professional experience. Welcome back!

Reviewed 30 March 2017

I had great expectations from this hotel. I am a Starwood SPG Member, and have stayed at Starwood properties in many locations, but have never had an experience like this. I asked to be far from the elevator, I was right beside it, and it...More

Thank dbradcoleman
Management response:Responded 1 April 2017

Dear guests, I'm sorry failed to bring you the perfect experience, I hope you can contact with our hotel optimization manager Ms Lin after seeing this reply, Email: Jane.Lin@fourpoints.com. At the same time we will work to strengthen the summary and improvement, hope you can...More

Reviewed 14 March 2017 via mobile

The hotel rooms are huge. Service is acceptable and the view is not fantastic. Breakfast spread is good and have many choices. Taste is good. I tried the dinner at the hotel and their local Hangzhou specialty is good taste. I would say it is...More

Thank VinceVW
Management response:Responded 16 March 2017

Dear Guest, Thank your for choosing our hotel to stay and give us important feedback. we will continue to work hard. Providing comfortable environment, quality of service. Welcome come back!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
US$111 - US$142 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Hangzhou
#23 Luxury Hotel in Hangzhou
#181 Best Value Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$111 - US$142 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Hangzhou
#23 Luxury Hotel in Hangzhou
#181 Best Value Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (180)
Room & Suite (40)
Dining (16)
Pool & Beach (1)
Business Centre & Event Rooms (4)
Questions & Answers
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Room Tips
"higher floor, facing away from railway track"
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"BEG the staff to put you in a room far away from the elevator, might save noise and cigarette smoke smell."
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"High floor with street view will give you more sunlight"
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"any room makes you feel comfortable"
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