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Wyndham Grand Plaza Royale Hangzhou

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Traveller (344)
Room & Suite (116)
Dining (42)
Overview
  • Excellent80%
  • Very good15%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“thai restaurant”(72 reviews)
“west lake”(213 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
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Rooms
27 Aug28 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,027)
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673 results
Traveller rating
565
84
20
1
3
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LanguageEnglish
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565
84
20
1
3
Show reviews that mention
All reviewsthai restaurantinternational staffwest lakethe hotel staffspecial thanksmanagement teamlake viewenglish speaking staffbreakfast buffethome away from homeexcellent hotelrooms are largewould highly recommend this hotelbeautiful cityvisiting hangzhouassistant managerchinese hotels
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1 - 5 of 673 reviews
Reviewed yesterday via mobile

I stayed at the Wyndham Grand plaza Royale in Hangzhou in mid August it was one of the best hotel stays I have ever experienced here in China, did not feel like I was far away from home. The warmth of the hospitality and the...More

Thank Abdulaziz G
Reviewed 1 week ago via mobile

I stayed at Wyndham Grand Plaza Royale Hangzhou at the beginning of July 2018. The rooms were tastefully decorated, comfortable and spotless. The hotel staff were great too especially one in particular called Anita. Anita went the extra mile to make me feel welcome and...More

1  Thank CHaser3161
Reviewed 2 weeks ago via mobile

My husband and I stayed at this hotel for two months and it was very nice experience in all aspects. The rooms were very clean and comfortable The staff are very friendly and very helpfull The location is 5 minuets from the west lake

Thank Reem-Alanazi
A TripAdvisor Member
1
Reviewed 2 weeks ago via mobile

This is an excellent hotel in a nice place with a nice service of staff, especially Miss Anita for their direct support and welcome during my stay and its concern for the comfort of guests💐💐💐🙏, I recommend everyone to experience with the science of the...More

Thank A TripAdvisor Member
Reviewed 3 weeks ago

I arrived in China not knowing the language. Every department within the Wyndham with whom I interacted was able to assist me in English, from front desk to booking cabs to room service to any of the 3 on site restaurants. If the person who...More

Thank Mary P
View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$119 - US$227 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Hangzhou
#2 Mountain View Hotel in Hangzhou
#3 Classic Hotel in Hangzhou
#4 Business Hotel in Hangzhou
#6 Great View Hotel in Hangzhou
#8 Lake View Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$119 - US$227 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Hangzhou
#2 Mountain View Hotel in Hangzhou
#3 Classic Hotel in Hangzhou
#4 Business Hotel in Hangzhou
#6 Great View Hotel in Hangzhou
#8 Lake View Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (344)
Room & Suite (116)
Dining (42)
Pool & Beach (1)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
Janey1983
8 June 2018|
AnswerShow all 3 answers
Response from Christopher D | Property representative |
Dear Janey1983, We are glad to hear from you, we would like to inform you that our reception is 24hours, you are welcome to do check-in anytime.If you have any further questions please don't hesitate to contact us.We are... More
0
Votes
Janey1983
8 June 2018|
Answer
Response from Marko1103 | Reviewed this property |
In China they work 24/7. Make sure that your reservation guaranteed by credit card.
0
Votes
Empressplace
17 May 2018|
AnswerShow all 2 answers
Response from Christopher D | Property representative |
Dear Empressplace, thank you for being interested in our hotel service. The size of double bed is 1,2 meter. The possibility of sharing the beds with children depends of children age. In case you require an extra bed, the... More
1
Vote
Room Tips
"ask for higher floors facing the lake"
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"Choose and executive club room, the extra amenity pays for itself."
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"Rooms on higher floors facing the lake"
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"Ensure you have a lake facing room"
Read review
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