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Conrad Hangzhou

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No.228 Xinye Road, Jianggan District, Hangzhou 310016 China
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$175
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Free cancellation until 05/02/22
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US$175
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Free cancellation until 05/02/22
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (1100)
Dining (84)
Room & Suite (42)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Conrad Hangzhou
Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#25 of 2,595 hotels in Hangzhou
Location
Cleanliness
Service
Value
Travellers' Choice
Welcome to Conrad Hangzhou in the emerging Qianjiang CBD, directly connected to the luxury shops of Raffles City Mall and walkable to government offices and major corporations. The hotel is just 100 meters from a metro station and airport is just a 30-minute ride from our front door.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Children Activities (Kid / Family Friendly)
Airport transportation
Parking
Wifi
Indoor pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
VIP room facilities
Minibar
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
Chinese
385Reviews0Q+A6Room tips
Traveller rating
  • 360
  • 13
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  • 6
Time of year
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Popular mentions
Riikka wrote a review Jun 2021
1 contribution
My friend Jackie told me that they enjoyed the great weekend in Conrad Hangzhou, Therefore, he contacts their frineds Frankie to help me arrange the holiday. Room 4612 was great, view the whole city and river beauty, and Frankie prepared the welcome amenity for my two kids, they were so happy. Thanks to All staff, especially Frankie!
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Date of stay: June 2021
Rooms
Cleanliness
Service
Room Tip: good view and big
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Helpful
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Response from Amy Wan, Marketing at Conrad Hangzhou
Responded 1 Jul 2021
Dear Guest, Thank you for choosing Conrad hangzhou. Conrad Hangzhou are among the newest hotels in the city.Rooms and suites at Conrad Hangzhou are spacious, stylish and thoughtfully designed for the smart luxury traveler. Floor-to-ceiling windows provide breathtaking views of city life below. Our team members will continue to make every guest feel at home with high-quality service, and truly enjoy the smart luxury inspiring stay. Hope to welcome you back at our hotel in the future and make sure you have a wonderful experience! We look forward to your next stay to bring you more pleasant experience. Amy Wan Director of Operations
Read more
ZZZ wrote a review Apr 2021
Xi'an, China1 contribution
Overall it is not a journey that worth compliment. You will feel neglected there with no one help you with your luggage or cares if you are checked or not. Breakfast has nothing to say...greasy and poor. Maintenance is terrible with there are a lot inconvenient facilities in the room.
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Review collected in partnership with Conrad Hotels & Resorts
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Amy Wan, Marketing at Conrad Hangzhou
Responded 7 May 2021
Dear Guest, Thank you for choosing to stay at Conrad Hangzhou and sharing your stay with us. We are so sorry that this stay did not meet and exceed your expectations. From your feedback, we can see our shortcomings.Thank you for your suggestion about the service, we will forward your insightful suggestions to related departments.Our team is also actively looking for progress. We hope to welcome you back so that we have the opportunity to make your stay more inspired. Amy Wan Director of Operations
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Stanley C wrote a review Apr 2021
Macau, China1131 contributions216 helpful votes
+1
First time to be here with very good impression during the stay. Great thanks to the FOM Amanda who came from Conrad HK, showed me where to do the test in the town. Room is upgraded to executive corner room, not big but enough for me, view should be great but weather is bad. Lounge must be one of the best, it’s not like a buffet but order from their menu, and the quality is super good. Also my first time to see lounge serving sake. Very convenience location as there is a big mall just downstairs. Breakfast is not bad as people mentioned online. Overall service is super good, the smile from the face of gym counter female staff really amazed me but sorry that I forgot your name. I will definitely come back again in the future!
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Date of stay: April 2021Trip type: Travelled solo
3 Helpful votes
Helpful
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Response from Amy Wan, Marketing at Conrad Hangzhou
Responded 5 Apr 2021
Dear Guest, Thank you for choosing Conrad hangzhou. Conrad Hangzhou are among the newest hotels in the city.Rooms and suites at Conrad Hangzhou are spacious, stylish and thoughtfully designed for the smart luxury traveler. Floor-to-ceiling windows provide breathtaking views of city life below. Our team members will continue to make every guest feel at home with high-quality service, and truly enjoy the smart luxury inspiring stay. Hope to welcome you back at our hotel in the future and make sure you have a wonderful experience! We look forward to your next stay to bring you more pleasant experience. Amy Wan Director of Operations
Read more
Aweikowk wrote a review Mar 2021
Shenzhen, China7 contributions1 helpful vote
Thanks for Conrad hangzhou, Every employees I met, every services I felt, It makes me felt hospitality that haven’t experienced for a long time. It worth every dollars I spend, It’s beyond expectations after Conrad Hong Kong. thanks for Ashley and Kelly’s services, thanks for Hilton.
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Date of stay: March 2021Trip type: Travelled as a couple
Helpful
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Response from Wicky Wei, Marketing at Conrad Hangzhou
Responded 2 Apr 2021
Dear Guest, Thank you for choosing Conrad Hangzhou and sharing your stay with us. Rooms and suites at Conrad Hangzhou are spacious, stylish and thoughtfully designed for the smart luxury traveler. Floor-to-ceiling windows provide breathtaking views of city life below. Our team members will continue to make every guest feel at home with high-quality service, and truly enjoy the smart luxury inspiring stay. Hope to welcome you back at our hotel in the future and make sure you have a wonderful experience! Amy Wan Director of Operations
Read more
Zarza's Travels wrote a review Mar 2021
China373 contributions58 helpful votes
Popped in for a quick glass of wine, having been searching for a nice, quiet bar with a view of the river! Excellent decor, incredible view and great service. Only improvement would be that I had to sit for 10 minutes and then go up to the bar for a drinks list, would have expected them to come to the tables to take an order, oh, and wine should always be served with some nibbles like nuts! I will be booking to stay at the hotel in a few weeks time, I hope the rest of the hotel is up to the same standard as the bar!
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Date of stay: March 2021Trip type: Travelled solo
Helpful
Share
Response from Wicky Wei, Marketing at Conrad Hangzhou
Responded 2 Apr 2021
Dear Guest, Thank you for choosing Conrad Hangzhou and sharing your stay with us. Rooms and suites at Conrad Hangzhou are spacious, stylish and thoughtfully designed for the smart luxury traveler. Floor-to-ceiling windows provide breathtaking views of city life below. Our team members will continue to make every guest feel at home with high-quality service, and truly enjoy the smart luxury inspiring stay. Hope to welcome you back at our hotel in the future and make sure you have a wonderful experience! Amy Wan Director of Operations
Read more
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PRICE RANGE
US$160 - US$200 (Based on Average Rates for a Standard Room)
LOCATION
ChinaZhejiangHangzhou
NUMBER OF ROOMS
306
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Frequently Asked Questions about Conrad Hangzhou
Which popular attractions are close to Conrad Hangzhou?
Nearby attractions include Hangzhou Theater (0.5 km), TianduCheng Eifel Tower (0.7 km), and ShiMin ZhongXin DiTie ShangYe (0.2 km).
What are some of the property amenities at Conrad Hangzhou?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Conrad Hangzhou?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Conrad Hangzhou?
Yes, free parking is available to guests.
What are some restaurants close to Conrad Hangzhou?
Conveniently located restaurants include City Bistro - Hangzhou Marriott Hotel Qianjiang, Hang Zhou Café Courtyard Hangzhou Qianjiang, and MAN HO Chinese Restaurant.
Are there opportunities to exercise at Conrad Hangzhou?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Conrad Hangzhou have airport transportation?
Yes, Conrad Hangzhou offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Conrad Hangzhou?
Yes, dry cleaning and laundry service are offered to guests.
Does Conrad Hangzhou offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Conrad Hangzhou?
Many travellers enjoy visiting Former residence of Xueyan Hu (4.1 km), Yanggong Dike (7.8 km), and King Qian's Memorial (5.3 km).
Is Conrad Hangzhou accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.