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Four Seasons Hangzhou at West Lake

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Traveller (767)
Room & Suite (632)
Dining (148)
Overview
  • Excellent84%
  • Very good11%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“jin sha”(50 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from Four Seasons Hangzhou at West Lake
Special Offer: Complimentary Third Night
Hotel packages
Offers from Four Seasons Hangzhou at West Lake
Special Offer: Complimentary Third Night
Hotel packages
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (575)
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395 results
Traveller rating
335
38
12
7
3
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LanguageEnglish
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335
38
12
7
3
Show reviews that mention
All reviewsjin shachinese restaurantgrand premier roombeautiful hoteloutdoor pooltreatment rooms arewest lakeboat tourprivate gardentraditional architecturewater featuresconcierge teamsteam roomdim sumthe entire staffthe hotel managerbullet train
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1 - 5 of 395 reviews
Reviewed 5 days ago

The hotel is located next to many attractions of Hangzhou and next to West Lake. Really like the garden setting of the hotel, very relaxing and away from the hustle and bustle of the busy tourist sites. The hotel staff is very attentive and helpful....More

Review collected in partnership with Four Seasons
Thank bridgejj
Reviewed 6 days ago via mobile

This is our third time back to this four season hotel . Prior to arrival I had good help from Woody helping me to select room type and room location . The moment we arrived we were surrounded with help and honest advice from Vicky...More

Thank toshmilo
Reviewed 1 week ago

Beautiful location, beautiful decoration, wonderfully equipped large rooms. Not cheap but worth it if you want real quality. Calm, attentive service and good lunge bar. Great views from all rooms - on outskirts of Hangzhou away from the main tourist hotels around lake - so...More

Thank michaelrp2018
Reviewed 1 week ago

A beautiful hotel with fantastic services to match. The staff all go the extra mile to create an experience we will never forget and have never experienced before even in other four seasons worldwide (and we have been to a few). The Chinese restaurant Jin...More

Thank Rogeroo88
Reviewed 1 week ago via mobile

My new favorite place to visit in China: Hangzhou. It’s a beautiful city with rich history yet modern conveniences, one is this magnificent Hotel with 73 rooms situated on Westlake. Everywhere you turn is another beautiful garden or lake view. The outdoor pool is unique...More

Thank Ssare
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Free Parking
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Outdoor pool
Hot Tub
Details
Price range
US$487 - US$775 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Hangzhou
#2 Spa Hotel in Hangzhou
#2 Business Hotel in Hangzhou
#2 Family Hotel in Hangzhou
#4 Luxury Hotel in Hangzhou
#232 Best Value Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$487 - US$775 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Hangzhou
#2 Spa Hotel in Hangzhou
#2 Business Hotel in Hangzhou
#2 Family Hotel in Hangzhou
#4 Luxury Hotel in Hangzhou
#232 Best Value Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (767)
Room & Suite (632)
Dining (148)
Pool & Beach (101)
Amenities (65)
Business Centre & Event Rooms (9)
Family and Play Areas (6)
Questions & Answers
Ask a question
gentletourist
6 February 2018|
Answer
Response from Wayne T | Property representative |
Dear Leng, Greetings from Four Seasons Hangzhou! I have received the room rate from Four Seasons Kyoto. Kindly advice your preferred email address that I can share the information to you. Looking forward hearing from... More
0
Votes
gigiweit
19 January 2017|
Answer
Response from BPR18 | Reviewed this property |
Quite a bit. They are truly a full service spa. Massage, gym, beautiful pool area. They have it all
0
Votes
Tonya M
3 April 2016|
AnswerShow all 2 answers
Response from Rob K | Reviewed this property |
I think the travel time is something like 2.5 hours and would suggest to leave 3 hours in case of traffic congestion.
0
Votes
Room Tips
"Stayed in a Grand Premier Room. For us, it was worth the extra cost to have the outdoor terrace."
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"Whole hotel is non-smoking, so just ask for a garden view. Can hear birds chirping while taking a bath next..."
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"Premier room is really a suite - overlooking the gardens - so romantic!"
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"Choose a room with a patio to enjoy the beauty indoors and out."
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