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    Four Seasons Hangzhou at West Lake

    No.5 Lingyin Road, Hangzhou 310013, China
    011 86 571 8829 8888
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    24/12/2017 25/12/2017
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    US$529
    US$454
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    US$529
    US$454
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    US$529
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    Traveller (713)
    Room & Suite (548)
    Dining (147)
    Overview
    • Excellent84%
    • Very good11%
    • Average3%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “jin sha” (48 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Four Seasons Hangzhou at West Lake
    Special Offer: Winter Magic in Hangzhou
    Hotel packages
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    Rooms
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (533)
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    1 - 5 of 363 reviews

    Reviewed 2 days ago

    Our three night stay in Hangzhou will always be a memorable highlight of our trip to China thanks to our Four Seasons experience. West Lake is truly beautiful but also very hectic and packed with tourists. All the noise washes away once you enter the...More

    Thank jmgbar
    Reviewed 2 days ago

    need more staff at breakfast place, need quicker service at the lobby bar, need easier in/exit of underground parking, need bigger workout room, need better way to access internet, everything else is perfect

    Review collected in partnership with Four Seasons
    Thank 399cody
    Reviewed 4 days ago

    My experience with Four Seasons Hangzhou was pleasant from the beginning of my stay till the end. When my family and I arrived at the hotel by a boat ride in West Lake (which was also an exceptional experience as the scenery was picturesque, and...More

    Review collected in partnership with Four Seasons
    Thank ricqie
    Reviewed 4 days ago via mobile

    Four Seasons Hangzhou at Westlake is the best hotel that I had visited. If you want to take time off from your busy life, this is the best place to go. Staff are very courteous and the room and the surroundings are incredible.

    Thank Anriette O
    Reviewed 1 week ago via mobile

    Just recently returned from a wonderful experience in Hangzhou. Staff was professional assisting in every little detail from booking reservations and getting tickets to even helping with my didi taxi. Rooms were fantastic and the food is great! Spa and pool area are beautiful and...More

    1  Thank Max G
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Heated pool
    • Indoor pool
    • Outdoor pool
    • Hot Tub
    Details
    • Price range
    • US$483 - US$726 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Romantic Hotel in Hangzhou
    • #2 Business Hotel in Hangzhou
    • #2 Family Hotel in Hangzhou
    • #3 Spa Hotel in Hangzhou
    • #4 Luxury Hotel in Hangzhou
    • #56 Best Value Hotel in Hangzhou
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 81
    • Reservation Options
    • TripAdvisor is proud to partner with DerbySoft Ltd Shanghai HQ Supplier Direct, Booking.com, Hotels.com, Orbitz, Travelocity, Ctrip TA, Expedia, Hotwire, Priceline, Cancelon, HotelQuickly, TripOnline SA and getaroom.com so you can book your Four Seasons Hangzhou at West Lake reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Zhejiang >
    • Hangzhou
    • Also Known As
    • Four Seasons Hangzhou At West Lake Hotel Hangzhou ,
    • 4 Seasons Hangzhou At West Lake
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    Traveller (713)
    Room & Suite (548)
    Dining (147)
    Pool & Beach (93)
    Hotel & Grounds (526)
    Bathroom (29)
    Family and Play Areas (6)
    Business Centre & Event Rooms (1)
    Nearby
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    Nearby Restaurants
    Jin Sha (Four Seasons Hotel Hangzhou at West Lake)
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    .00 km away
    Starbucks (Qu Yuan Feng He)
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    .63 km away
    Nearby Attractions
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    Ask a question
    Questions & Answers
    gigiweit
    19 January 2017|
    Answer
    Response from BPR18 | Reviewed this property |
    Quite a bit. They are truly a full service spa. Massage, gym, beautiful pool area. They have it all
    0
    Votes
    Tonya M
    3 April 2016|
    AnswerShow all 2 answers
    Response from Rob K | Reviewed this property |
    I think the travel time is something like 2.5 hours and would suggest to leave 3 hours in case of traffic congestion.
    0
    Votes
    vivio33
    20 March 2016|
    Answer
    Response from rhs633 | Reviewed this property |
    Contact the manager of the hotel. They will, if possible, accommodate you and arrange sightseeing
    0
    Votes
    Room Tips
    "We loved our private indoor/outdoor patio on first floor."
    Read review
    "Get tickets for the West Lake show"
    Read review
    "With private garden"
    Read review
    "All the rooms are spacious but choose one on the lake"
    Read review
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