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    Four Seasons Hangzhou at West Lake

    No.5 Lingyin Road, Hangzhou 310013, China
    011 86 571 8829 8888
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    03/12/2017 04/12/2017
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    US$452
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    Traveller (699)
    Room & Suite (548)
    Dining (146)
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    Overview
    • Excellent83%
    • Very good12%
    • Average3%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “jin sha” (48 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Four Seasons Hangzhou at West Lake
    Special Offer: Weekday Advance Purchase
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    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (525)
    There are newer reviews for Four Seasons Hangzhou at West Lake
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    11 - 15 of 358 reviews

    Reviewed 12 October 2017

    Having traveled for work and pleasure for two decades, this is the nicest hotel I've stayed at. The hotel is located on a wetland with a small body of water that connects to the lake. From the hotels extensive gardens, you can see only nature...More

    Thank TouringComplete
    Response from Wayne T, Manager at Four Seasons Hangzhou at West LakeResponded 3 weeks ago

    Dear TouringComplete, Thank you for sharing your hotel experience via Tripadvisor. I was pleased to learn that you enjoyed our hotel being surrounded by nature and water. Our indoor heated pool is one of the highlight in the hotel and our staff at the pool...More

    Reviewed 11 October 2017

    Staying in Four Seasons in Hangzhou was a wonderful experience. I visited Hangzhou during the mid-autumn festival and the experience of the hotel during this season was very fine. The garden is a real highlight, just as fine as many of the classical Chinese garden...More

    Review collected in partnership with Four Seasons
    Thank Q6088BYkimf
    Response from Wayne T, Manager at Four Seasons Hangzhou at West LakeResponded 3 weeks ago

    Dear Q6088BYkimf, Thank you for sharing your hotel experience via Tripadvisor! I was pleased to learn that you enjoyed our Chinese Garden and also the services rendered by our team to make you feel like home. I am glad you tried our osmanthus flavored cocktails...More

    Reviewed 10 October 2017

    We stayed for 3 nights during the mid autumn festivals. Given the holidays Hangzhou was a busy place, and it was fortunate that we chose this hotel which provided an impeccable experience without us having to leave the premise much. Be sure to check out...More

    Review collected in partnership with Four Seasons
    1  Thank 637kinmanc
    Response from Wayne T, Manager at Four Seasons Hangzhou at West LakeResponded 3 weeks ago

    Dear 637kinmanc, Thank you for sharing your comments of your stay via Tripadvisor! We were delighted to learn that you enjoyed the whole hotel experience. Our private boat tour is definitely one of the highlight that offered by hotel through untouched water path from West...More

    Reviewed 23 September 2017 via mobile

    This is one of the top scenic sites located in the middle of Hangzhou City. The whole lake in fact is a wonderful place to spend time. It comprises of boat cruises,biking,scenic walks, Impression West Lake night show,etc.

    Thank 333Hslim
    Response from Wayne T, Manager at Four Seasons Hangzhou at West LakeResponded 3 weeks ago

    Dear 333Hslim, Thank you for sharing your view of Hangzhou and West Lake! We look forward to welcoming you on your next visit. Yours sincerely, Wayne Tan Hotel Manager

    Reviewed 14 September 2017

    We enjoyed two wonderful days at this Four Seasons Hotel. The property is beautiful, with garden paths, an inviting pool area and nice outdoor sitting spaces. The room was very spacious, nicely decorated, with great attention to detail. We were on the second floor, which...More

    Thank Adam L
    Management response:Responded 15 September 2017

    Dear Adam L, Thank you for sharing your feedback with us at Four Seasons Hangzhou at West Lake via Tripadvisor. I was delighted to learn that you enjoyed the personal attention from Vicki and our concierges. As you had described that you can definitely let...More

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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Babysitting
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Heated pool
    • Indoor pool
    • Outdoor pool
    • Hot Tub
    Details
    • Price range
    • US$475 - US$710 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Romantic Hotel in Hangzhou
    • #2 Business Hotel in Hangzhou
    • #3 Family Hotel in Hangzhou
    • #3 Spa Hotel in Hangzhou
    • #4 Luxury Hotel in Hangzhou
    • #57 Best Value Hotel in Hangzhou
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 81
    • Reservation Options
    • TripAdvisor is proud to partner with DerbySoft Ltd Shanghai HQ Supplier Direct, Priceline, Orbitz, Expedia, Ctrip TA, Booking.com, Hotels.com, Travelocity, Hotwire, Cancelon, HotelQuickly and TripOnline SA so you can book your Four Seasons Hangzhou at West Lake reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Zhejiang >
    • Hangzhou
    • Also Known As
    • Four Seasons Hangzhou At West Lake Hotel Hangzhou ,
    • 4 Seasons Hangzhou At West Lake
    Add Photo Photos
    Traveller (699)
    Room & Suite (548)
    Dining (146)
    Pool & Beach (94)
    Hotel & Grounds (510)
    Bathroom (28)
    Family and Play Areas (4)
    Business Centre & Event Rooms (1)
    Nearby
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    Nearby Restaurants
    Jin Sha (Four Seasons Hotel Hangzhou at West Lake)
    152 reviews
    .18 km away
    WL Bistro (Four Seasons Hotel Hangzhou at West Lake)
    28 reviews
    .00 km away
    Amigo Restaurant & Bar
    42 reviews
    .75 km away
    Starbucks (Qu Yuan Feng He)
    15 reviews
    .63 km away
    Nearby Attractions
    Su Causeway
    259 reviews
    .61 km away
    Gu Shan (Solitary Hill)
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    Hangzhou Botanical Garden
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    .42 km away
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    177 reviews
    1.37 km away
    Ask a question
    Questions & Answers
    gigiweit
    19 January 2017|
    Answer
    Response from BPR18 | Reviewed this property |
    Quite a bit. They are truly a full service spa. Massage, gym, beautiful pool area. They have it all
    0
    Votes
    Tonya M
    3 April 2016|
    AnswerShow all 2 answers
    Response from Rob K | Reviewed this property |
    I think the travel time is something like 2.5 hours and would suggest to leave 3 hours in case of traffic congestion.
    0
    Votes
    vivio33
    20 March 2016|
    Answer
    Response from rhs633 | Reviewed this property |
    Contact the manager of the hotel. They will, if possible, accommodate you and arrange sightseeing
    0
    Votes
    Room Tips
    "We loved our private indoor/outdoor patio on first floor."
    Read review
    "Get tickets for the West Lake show"
    Read review
    "With private garden"
    Read review
    "All the rooms are spacious but choose one on the lake"
    Read review
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