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JW Marriott Hotel Hangzhou

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Traveller (456)
Room & Suite (90)
Dining (17)
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Overview
  • Excellent76%
  • Very good19%
  • Average3%
  • Poor1%
  • Terrible1%
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AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
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Special Offer: Save 10% for early bird
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (693)
There are newer reviews for JW Marriott Hotel Hangzhou
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81
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11 - 15 of 350 reviews
Reviewed 18 April 2018 via mobile

Well located in the city. 20mins from train station. Concierge service was outstanding, couldn't have done more for me. Nice pool, great check in experience tho did get quite busy. Restaurant selection was good at breakfast. Large room, but some noise from the corridor.

Thank Mike S
Reviewed 6 April 2018

This hotel is centrally located in the city of Hangzhou which is convenient for eating and transportation. The nearest Metro station (Wulin Square) is only 5-8 min away on foot. The staffs are friendly and helpful. Check-in and check-out are fast. Rooms are spacious and...More

Thank Dorothy C
Response from JoyeuxZ, 公关经理 at JW Marriott Hotel HangzhouResponded 10 April 2018

Dear guest, Thank you for taking your time to write the comment. As you mentioned that the location and rooms of our hotel are spacious, executive Lounge located on 26th floor, with 322 square meters of space, provides a magnificent view of West Lake and...More

Reviewed 1 April 2018 via mobile

It is the most technologic hotel I have ever seen. It has a lot of new facilities to help guests. Staff speak english easily agaist most of chinese hotels.very nice and clean. It is shinning. Choose it if it is possible.

2  Thank Aidin V
Reviewed 28 March 2018 via mobile

Had to queue up to check in, and 2 additional staff immediately came to help. Room was spacious, clean and modern. It has a business traveler in mind with an “office chair” and spacious desk. The TV can be pulled out at an angle so...More

Thank Vivian T
Response from JoyeuxZ, 公关经理 at JW Marriott Hotel HangzhouResponded 2 April 2018

Dear guest, Thank you for sharing your experience in our hotel. It’s glad to know that you have enjoyed yourself in the room. We will note your preference and recommendation. Hope you will see our improvement next time. Have a nice day.

Reviewed 16 March 2018

I stayed in Room 2009 between14th - 18th March. This is my third time staying at JW Marriot Hotel Hangzhou and as usual I would strongly recommend it to other travellers. What surprised me is their staff members have demonstrated a even new high level...More

Thank Lynn G
Response from JoyeuxZ, 公关经理 at JW Marriott Hotel HangzhouResponded 22 March 2018

Dear guest, Thank you for writing so detail review to refresh our memories of staying with you. From your comment, we feel so proud of Tonny, Jessica and many other associates are keenly focused on the details and accountable for quality and craftsmanship. We’ll share...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$146 - US$280 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Hangzhou
#3 Family Hotel in Hangzhou
#3 Business Hotel in Hangzhou
#5 Luxury Hotel in Hangzhou
#8 Romantic Hotel in Hangzhou
#199 Best Value Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$146 - US$280 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Hangzhou
#3 Family Hotel in Hangzhou
#3 Business Hotel in Hangzhou
#5 Luxury Hotel in Hangzhou
#8 Romantic Hotel in Hangzhou
#199 Best Value Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (456)
Room & Suite (90)
Dining (17)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
alltravelcruise
14 November 2017|
AnswerShow all 2 answers
Response from luitporia | Reviewed this property |
You can take a taxi, it's reasonably priced. Not sure if metro is available. Take a print out of the address in Chinese and Taxi should be able to take you to the hotel.
1
Vote
Marionette71
23 September 2014|
AnswerShow all 6 answers
Response from Kelvin W | Property representative |
Dear Marionette, Thank you for your query, I am happy to be of assistance! Both are of the same distance, We'd like to suggest you to Hangzhou Station, Which is not so big, compares with the East station, and you can... More
0
Votes
Room Tips
"Lake view room"
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"Ask for a high floor with views to West Lake."
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"Stay at a higher floor to enjoy the city view"
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"Room 2009 is of a great size. Very spacious and has a separate walk-in wardrobe."
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