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My wife and I visited Hangzhou to enjoy the spring weather and sights around West Lake. We were impressed by the shared gym, pool, and spa with the JW Marriott next door. We enjoyed breakfast at the executive lounge each morning, and evening drinks (cocktails/wine/beer)...More
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Response from RubbyX, 公关经理 at Courtyard Hangzhou WulinResponded yesterday
Thanks for having chosen Courtyard by Marriott Wulin.
We appreciate your feedback on the stay experience. We’ll pass your comments to Elaine & July and their team. It may encourage them to provide a better service.
Thank you again for your recommendation and...More
I have had several short visits to this hotel and every time it has been a great experience. My recent visit was three days ago and I have confirmed their quality in service.
The hotel is very close to the West Lake area, where there...More
1 Thank Victor M
Response from RubbyX, 公关经理 at Courtyard Hangzhou WulinResponded 1 week ago
Thanks for having chosen Courtyard by Marriott Wulin. It’s glad to receive your praise to our hotel.
We’ll pass your comments to July & Mao and their team. It may encourage them to provide a better service.
As you mentioned, our hotel is...More
You may not often see Courtyard Hotel that is next door to Marriott Hotel, but you do get to use the state of art gym in the Marriott building. After many years I am still fond of this hotel when coming to Hangzhou. In summer...More
We stayed at the courtyard for 2 weeks and we had breakfast every day and dinner almost everyday. The food is very good and varied. The only downside is that the food is repetitive. Once you eat there twice, you know that you will be...More
Response from RubbyX, 公关经理 at Courtyard Hangzhou WulinResponded 3 weeks ago
Thank you for sharing your feedback with us at Courtyard by Marriott Hotel Hangzhou.
The buffet of Momo Café is diverse and highly cost-effective, You can enjoy global and local cuisine here. As you mentioned, our hotel locates in the city center, you...More
Having stayed here several times in the past year was surprised to see them do what a lot of hotels do in China turn off the air on so the room in unbearably hot. It seems hotel owners in China try to save on electric...More
1 Thank michaelms
Response from Mary z, Front Office Manager at Courtyard Hangzhou WulinResponded 15 March 2018
Dear Valued Guest,
Thank you for your reply, your feedback is extremely valuable , I would like to extend my sincerely apologize for the unpleasant experience you had in our hotel. As you commentted about room temperature issue, it has come to the attention of...More