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Courtyard Hangzhou Wulin

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#3 of 2,304 Hotels in Hangzhou
Certificate of Excellence
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Courtyard Hangzhou Wulin
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508 Reviews from our TripAdvisor Community

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Showing 281: English reviews
Reviewed yesterday NEWvia mobile

excellent hotel. Want to give up Marriott by accident but come back since wulin courtyard. Take care you by heart. Well done Chris. 十一月七日我们来晚了,但酒店早留了顶层房间给我。check out 时,衣服不够还嘘寒问暖,告知天气转凉。。。chris and team, thanks. 以后来杭州,必住这里,虽然executive lounge 较小,但人多暖心,好喜欢的酒店。 今次我们再来,经理Chris 更早帮我们处理好会员资料,连升白金也帮我们跟进,明明被SPG弄火了一周的情况,都如新感受,最后更送上一套书给我们,实在是一生中最窝心的酒店

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Helpful?
Thank ALEXhkli
Chicago, Illinois
Reviewed 2 weeks ago

We stayed two nights at the Courtyard Hangzhou Wulin in Nov. 2016. Because we walked from the subway and the location wasn't clear on the Chinese map app nor on Apple Maps, it took us awhile to find it. But once we did, it was a completely pleasurable place to stay. All the staff members, from the front desk to...

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Helpful?
Thank hittheroad9
RubbyX, Public Relations Manager at Courtyard Hangzhou Wulin, responded to this review

Dear Guest, Thank you for staying with us. From subway to our hotel may take 10 mins walk distance, out of B exit and go straight until Hushu South Road turn right, then continue walk 2 mins, you can see the entrance of our hotel. Glad to know that you are satisfied with the room and location, warm welcome you...

Tiverton, Rhode Island
Reviewed 2 weeks ago via mobile

We are long term stay guests at the Courtyard Marriott. This has been a very good choice for us due to it's proximity to our place of business. It is also close to many restaurants and shopping opportunities as well as the cultural and scenic areas that Hangzhou is known for. Although we have seen many changes over the time...

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Helpful?
Thank JCDesigns
RubbyX, Public Relations Manager at Courtyard Hangzhou Wulin, responded to this review

Dear Guest, Thank you for stay with us, it's our great honour to serve you in the past, we hope to make you feel just like home. As I know, our associates are really care about long-term stay guests, since they are far away from home and strange to this city, therefore, our concierge team will give more advice to...

Mumbai, Maharashtra, India
Reviewed 3 weeks ago

Once again, my choice of stay in Hangzhou. However, service was a bit of a drab this time and minor hiccups... clock in room was faulty (woke up at 5am thinking it was 7), the sliding bathroom door was a nuisance, TV remote was an issue. While I took the breakfast package, the restaurant hostess 'Lassie' refused to oblige with...

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Helpful?
Thank ZubinC
Mary z, Front Office Manager at Courtyard Hangzhou Wulin, responded to this review

Dear Guest, We’re very grateful that you could share with us the issues you encountered at our hotel, so we could have the opportunity to improve and regain your confidence in us. I would like to extend my sincere apology for the unhappy experience you've encountered during your stay, and very much appreciate that you brought them up into our...

Marlboro, New Jersey
Reviewed 4 weeks ago

I stayed two nights this September, and it was my first time to stay in this hotel. The location is very good because it is near shopping centers and subway station. The staff were very attentive and dedicated, I was sick when I arrived in Hangzhou, and my throat really hurt, I called the front desk to ask for medicines,...

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Helpful?
Thank vivianye2002
RubbyX, Public Relations Manager at Courtyard Hangzhou Wulin, responded to this review

Dear Guest, Thank you for staying with us, wish you have recovered now. Our good location contributes to eaier to go anywhere in Hangzhou for travellers, and we will improve the bathroom shower stall for better usage, thank you for your suggestion, look forward to see you soon. Yours sincerely, Joyce

Beijing, China
Reviewed 3 November 2016

I believe this one and the adjacent JW are the first Marriott operation in Hangzhou. The hotel was quite slim with standard courtyard configuration. The room is well maintained, but some details, especially the bathroom indicated that they could some renovation. The staff were very attentive and dedicated to make sure my stay was as comfortable as possible. The fitness...

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Helpful?
Thank richyding
RubbyX, Public Relations Manager at Courtyard Hangzhou Wulin, responded to this review

Dear Guest, Thank you for staying with us. Very glad to know that your experience in our hotel is enjoyable. A lot of guests like our 24h fitness centre, so that they can take exercise whenever they want. We will pay more attention to the bathroom that you mentioned, hope to see you soon in the near future. Yours sincerely,...

Stockholm, Sweden
Reviewed 1 November 2016

Fantastic service! The rooms are excellent especially at the executive floor. The lounge offers a panoramic view, good drinks and well prepared food. The stuff is friendly and respectful. Jamie and Doris from the executive lounge helped me and advised me during all my stay. They were great! The swimming pool and the spa are perfect to relax after a...

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Helpful?
Thank dtoki
RubbyX, Public Relations Manager at Courtyard Hangzhou Wulin, responded to this review

Dear Guest, Thank you for your comment. We are glad to know that your stay is enjoyable, our hotel located in the center of Hangzhou, it is very convenient to go to everywhere. We appreciate for your recommendation, welcome you to come back and stay with us again. Yours sincerely, Joyce

Minneapolis
Reviewed 1 November 2016

We had a wonderful stay at the Courtyard Marriott in Hangzhou. Annie, Doris and all the staff in the executive lounge made us feel welcome and they provided excellent customer service. They helped us with train tickets, and gave advice for travelling around town. We can’t wait until we can stay here again. Thanks!

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Helpful?
Thank mrn0363
RubbyX, Public Relations Manager at Courtyard Hangzhou Wulin, responded to this review

Dear Guest, Thank you for staying with us. I will pass your compliments to Annie and her colleagues. As the famous tourism destination, our associates always been asked about Hangzhou attractions, we are very delighted to share our information about this beautiful city and welcome you back in the near future. Yours sincerely, Joyce

Bridge City, Texas
Reviewed 28 October 2016 via mobile

Nothing to complain about. Beds are harder than I like but softer than the typical hotel beds in China. I liked that I actually had control of the AC. This is hot or miss in China, even with western brand hotels. I'd stay here again.

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Helpful?
Thank bigjonc
RubbyX, Public Relations Manager at Courtyard Hangzhou Wulin, responded to this review

Dear Guest, Thank you for your time to leave comments for us. We are committed to provide guests comfortable home-like experience, no matter bed or air conditioner, let guests feel good and relax is the primary key element that we take into consideration. Welcome you come back again. Yours sincerely, Joyce

New Jersey
Reviewed 10 October 2016

This is the best Marriot property in the world. I have stayed in many Marriot properties and this one is best. The staff members at Courtyard Hangzhou Wulin are extremely nice, and helpful. Every member smiled, greeted me and I felt really good. Daisy Li at the front desk is an great example. She checked me in and explained everything...

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Helpful?
Thank Harry_NJ_USA
RubbyX, Public Relations Manager at Courtyard Hangzhou Wulin, responded to this review

Dear Guest, Thank you for choosing our hotel, I believe that your stay was really enjoyable and comfortable, which also inspired us to keep our service standard and go beyond. Look forward to see you again in the near future. Yours sincerely, Joyce

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
The Courtyard Hangzhou Wulin makes life on the road most enjoyable. The hotel’s guest rooms feature comfortable bedding with fluffy pillows, comforters and plush mattress toppers, individual climate control thermostats, mini-bar and many extras with deluxe or executive rooms as well as spacious suites available. The executive lounge boasts spectacular views of downtown where beverages and light snacks are served daily. We're also proud to share a modern lobby where you can sit, use the personal computers, be connected to free Wi-Fi or grab something light from MoMo-to-go. Take full advantage of the on-site amenities including an indoor pool, whirlpool and fitness center. Our on site restaurant, MoMo Café, offers full breakfast and all day dining serving Hong Kong tea café specialties. Whether visiting Hangzhou for business or leisure, you'll find friendly staff, many amenities and superb location at the Courtyard Hangzhou Wulin. ... more   less 

Additional Information about Courtyard Hangzhou Wulin

Address: 28 Hushu South Rd, Hangzhou 310006, China
Region: China > Zhejiang > Hangzhou
Price Range: RM453 - RM533 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Courtyard Hangzhou Wulin 4*
Number of rooms: 330
Reservation Options:
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Also Known As:
Courtyard By Marriott Hangzhou Wulin Hotel Hangzhou
Hotel Style:
#2 Family Hotel in Hangzhou
#3 Romantic Hotel in Hangzhou
#3 Luxury Hotel in Hangzhou
#4 Business Hotel in Hangzhou
#8 Best Value Hotel in Hangzhou
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Hangzhou Wulin staff and other travellers.
2 questions
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Questions? Get answers from Courtyard Hangzhou Wulin staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think all the rooms are good and quiet. The very high floors may have a bit of a view toward West Lake.”
 of 5 bubbles hittheroad9, 22 Nov 2016 | Read review
“Ask for a higher floor - closer to the lift - pref facing west lake side.”
 of 5 bubbles ZubinC, 14 Nov 2016 | Read review
“a room on the high floor for a good view of the city”
 of 5 bubbles Harry_NJ_USA, 9 Oct 2016 | Read review
“Ask for rooms towards the lake - you may get a look at the hills and the lake if you are lucky”
 of 5 bubbles VenkatB806, 19 Sep 2016 | Read review
“The higher the better”
 of 5 bubbles ChristerLundgren, 17 Sep 2016 | Read review
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